McDonald's

11280 Patterson Ave, Richmond
(804) 740-3094

Recent Reviews

Neil Sleeme

Hot fresh food but employees need to speak

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Large Fries, Hamburger

Hailey Devol

Placed mobile order at 11:45p and got there 11:50pm. App said closed at midnight so I pulled up and they processed my order. I was at the window and before anyone even said anything to me I heard someone yell that “someone’s gotta tell her she ain’t getting her fries”. Manager VERY rudely tells me that they shut machines down 11:30 and can’t give me my food or a refund and to come back another day. Very inconvenienced and had to process a dispute with my bank. Horrible manager and staff. Why shut machines and register down 30 min early when you can still order on the app. DO NOT come here.

Alex T

Got somebody else’s order in my bag, stickers clearly didn’t match, drugs are bad

Atmosphere: 4

Food: 4

Service: 4

david taylor

When pat is working it's great other than that I would not eat there terrible but point on when pats

Atmosphere: 1

Food: 1

Service: 1

A Dan needs a name

I mobile ordered and it still took more than 10 minutes for them to give me my food. During the greater than 10 minutes that I stood there, the staff were consistently ignoring people at the counter to force them to use the kiosks instead of waiting on the customers.

Atmosphere: 1

Food: 3

Service: 1

Chandra Byrd

Some times we just need those chicken nuggets and hot McDonald french fries!

Mary Tucker

Love the Mid-century Modern!!!Just too bright inside for a headache.

Atmosphere: 4

Food: 5

Service: 5

Max Taylor

Go somewhere else. They messed up my drive thru order, took over 10min to help me resolve it, and then took another 10min before I got my correct order. The only other people in the lobby had similar issues. Just go to any other fast food place, avoid this one.

Atmosphere: 1

Food: 3

Service: 1

yankun lyu

Good ?

Atmosphere: 4

Food: 4

Service: 4

Amethyst Eventyr

It's a McDonald's, so everything's gonna be very fast-food-y. That said, this is one of the McDonald's that tried to pretend it was a fine late night dining place with the piano and everything, and that counts against it for me. As for food, honestly, stick to breakfast time. Quick breakfast biscuits and whatnot are their strength and are almost always hot and fresh. However, lunch and dinnertime they've really started to not be very good. The nuggets used to be good, but have been very dry and overcooked recently. The burgers used to be alright, but now they're mediocre and often cold. Fries are good... when they're fresh out of the fryer, but you almost never get them fresh. Staff is okay, though.

Atmosphere: 1

Food: 3

Service: 3

Colin R

Great service and good food!

Atmosphere: 4

Food: 4

Service: 5

Otoniel Iraheta

I ordered a 10 piece with ranch AND THEY GAVE ME HONEY MUSTARD AND THE CHICKEN NUGGETS WERE MOLDY LIKE WHAT THE HELL 13 dollars for this ??

Atmosphere: 1

Food: 1

Service: 1

Heather Fortune

Kid-friendliness: I have no friends and called this place because I wanted to sing my new sigma song and they hung up as soon as I said hi,very mean???

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Croissant

George Griswold

We got a steak egg and cheese and a bacon. Mcgriddle . We were driving and bite into our food the steak was raw aswell as the bacon.

Food: 1

Chazary Cabe

after 12 pm they get your order wrong half the time. the closing crew is

Atmosphere: 1

Food: 2

Service: 1

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