McDonald's

1778 N Parham Rd, Henrico
(804) 747-1534

Recent Reviews

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Nayelin Aguirre

The bad thing about this place is that the drinks are very hot and bad, I ordered a coke and very bad, no soda and they changed it to spray and worse apart from hot sap to pure water, really disappointed

Atmosphere: 1

Food: 3

Service: 1

Barry

How many ways can I say disgusting!
I even knew what I was getting, and I am always amazed just how bad McDonald's food is, OMG 😲

Atmosphere: 1

Food: 1

Service: 1

Mizz Pchez

Drive thru order 11:25 pm which close at 1am. The guy who took my order rude and unprofessional. No greeting or anything talked very low and unbothered. Ordered a total of 4 MAC chicken sandwiches Gross and very disappointing. Sandwiches cold, old, messy. No taste. They had a nerve to play with my taste buds like I wouldn’t notice the difference. Instead of MAc chicken they replaced with MC CHICKEN smh. I can’t eat MC chicken they are too spicy for my digestive system. A coworker and I gave the others away. We all End up throwing them in trash. As I type I have a unpleasant taste in my mouth.Ughhh!

Update.Called with my complaints manager was very apologetic. He’d asked how he could make things right. Told him I wanted what I’d paid for. Went back 2 days later and received my delicious sandwiches. Thank you for being understanding and professional.

Atmosphere: 2

Food: 1

Service: 1

Herbert Kaskoff

Used drive-through. Meal was fine and service quick at lunch

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Quarter Pounder Hamburger, Cheeseburger

Alex Hudak

My wife came home after going to this McDonalds and told me that an employee named Josue hit on her and called her ''mamas". This has left her feeling extremely uncomfortable. Neither one of us appreciates this inappropriate behavior. We expect for this to be dealt with. Apparently, not even a married woman can go to McDonalds without being flirted with.

Atmosphere: 1

Food: 1

Service: 1

Dawn Ward

The dining room had not one table that was clean. Food staff was witnessed drinking from cup with straw while handling food (allowed?), SLOW service. Will not come back here. Why is today’s McDonald’s service so slow?

Atmosphere: 2

Service: 1

Marcellus Johnson

I couldn't believe it. $12.50 for a double 1/4 lb cheeseburger and fries (No drink)

Food: 2

Service: 3

Recommended dishes: Mcdouble, French Fries

Quartina Anderson

Customer service terrible If you dont like your Customer service job work somewhereelse. But that ice coffie and hot fresh fries was what I needed!!

Atmosphere: 1

Food: 5

Service: 1

Quartina Fuller

Customer service terrible If you dont like your Customer service job work somewhereelse. But that ice coffie and hot fresh fries was what I needed!!

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: French Fries

Rick Teller

It seems like the only time they're paying attention to customers and actually working is when managers are around.

Atmosphere: 2

Food: 2

Service: 2

tammy sanders

Every time I get order it's always missing something and no one ever answer the phone when trying to call

Food: 3

Service: 5

Recommended dishes: Sausage

Laura Batey

Friendly staff and fresh food!

Atmosphere: 5

Food: 5

Service: 5

Sean Quarles

Hot and ready

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Large Fries, Big Mac

Michele' Foutz

My son ordered on the kiosk and did not receive a receipt. It took 10 minutes to get it from the manager. My husband ordered on the mobile app and after sitting in the lobby for over 15 minutes, he received notice saying it was ready. When he went to check, it was sitting on the counter with no notification from the store. All orders of fries were horrible.

Atmosphere: 2

Food: 1

Service: 1

Carrie Ash

Ordered 2 plain hamburger happy meals. The hamburgers were not plain and both happy meal boxes had no toy. Complete rip off.

Atmosphere: 1

Food: 1

Service: 1

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