McDonald's

708 Hull St, Richmond
(804) 231-3807

Recent Reviews

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joseph payne

It's a McDonald's, average food, average service, it's located in a slightly ghet oh area, overall it's average and okay to stop and get some food. I hope everyone is having a great day or night!

Eddie

They close early and will yell at you if you arrive before close and still want your food you already ordered through the app. The night manager and assistant manager give HORRIBLE service and honestly shouldn't be employed at such a high capacity if they treat people the way they do. They will sit outside smoking in their car and only want to argue with people coming in for the last hour of their shift. It's honestly astounding that they have the jobs they have without being under constant scrutiny from the owner of the franchise. They are actively turning away money in favor of smoking in their car.

kaysie

i come here like literally twice a year despite living 2 blocks away because it’s genuinely that terrible every single time. DO NOT COME HERE!!!!! as someone who literally lives directly next to this location it will be a waste of your time every time without fail. if it doesn’t take an entire hour to get your food, you will be missing items, given the wrong order, half your order will be “unavailable” so they give you random menu items in place of them, and they’re consistently horrible at their jobs. it doesn’t matter how much you complain either, i think higher ups just ignore this mess of a location. clearly! just drive the extra 5 minutes to the broad street or cary street location. trust me.

Ian M.

Takeout orders are constantly wrong, undercooked, or missing toppings. Such as today where the burger has only ketchup and mustard with two pickle slices. And no receipt on the bag so I can’t submit a complaint, maybe by design with this location.

Lord Quas

After 1 o clock the staff will hide away in the back and not make any orders if thats the case dont make this store 24hrs

Mariel Gecker

Sat in drive thru for i don’t even know how long, people started to leave the line because there was no talking at the intercoms and the cars at the window were waiting forever…

Henrique Fukushima

Mc as Mc always

Castiel Moore

So slow. Terrible. Waited in the drive thru line for 45 minutes. No joke. Do not come here.

Atmosphere: 1

Service: 1

Ian Buss

99% chance of getting slop after midnight. Faster and more rewarding to drive outside of the city and get food somewhere else

Patrick Parson

Rudest drive thru by far pretty much threw drink in vehicle and didn't say absolutely one word when shoving food threw window

Atmosphere: 1

Food: 3

Service: 1

Jalen Augcomfar

Waited to damn long for my food just don’t come

Atmosphere: 1

DaRon Spence

Im just tired of straight up attitude damn near debates with the managers there about food not being hot, im assuming the lady today was the manager and she had so much to say about coming back in from the drive thru to ask for fresh fries aka HOT food! She went on a whole tangent extra loud so i would hear about the policy on not taking food back bringing up Covid, like tf, first off watch your tone, secondly im not an employee there last time i checked so learn to direct that attention to those that work there not the customers. Rude for no reason. The guy that helped was nice which was the only “postitive”, and i hope she read this too.

Atmosphere: 2

Food: 1

Service: 1

David Chester

Food never came out

Alex Garr

Nice and clean for a McDonald's. Staff was pretty cool 😎

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Big Mac

Tracey Greene

I met a friend of mine over there for breakfast. The place was pretty clean. You don't get customer service anymore really all you do is sign in on the machine and put your order in. So impersonal I'm not really liking all the self-service Tech stuff they've got going on. It's bad enough they're trying to divide us as people in this nation

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin

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