Management is the problem at this store, the workers are great but they are told to do things corporate would be horrified by. They shirk the meager standards McDonald’s even has lol
Atmosphere: 1
Food: 3
Service: 1
Aria Kim
This place regularly stinks of sewage. I feel so bad for the employees because I feel sick after a few minutes of being in there.
It took two hours for them to give my delivery driver my chicken nuggets and fries, my driver was quick but it was super cold by the time I got it.
I only ordered from them to try the new grinch shaker fries, but I just got regular fries, I wish they had notified me because I would’ve just cancelled it. They also forgot my drink.
Atmosphere: 1
Food: 3
Service: 1
Shawn Gowen
Took 20 minutes for them to me my fries
Sarcilio
Drive thru says they're open until 3 something, I go to order food at 12:25 get to the store and this guy just says they're closed, while there are still people inside?? Why say drive thru open when clearly no one wants to serve you. Literally sucks.
Atmosphere: 1
Food: 1
Service: 1
Dimbo Crumb
Truly one of the worst McDonald's in this city (and that's saying a lot). Pure greediness. Drinks are half full with as much ice as humanly possible, multiple times they've just not given me half the food i ordered, rude employees, reciepts don't work on the ordering kiosks, smells like literal sewage, the list goes on and on and on.
Atmosphere: 1
Food: 2
Service: 1
Jamie Madden
i came with 2 orders and then they’re making me go back around. she told me that i can’t order bc i already ordered 2. and they are slow. if i don’t get my nuggies i become an angwy boy 😡 and ive been at the window for 10 minutes and no one is here and the line is so long
Atmosphere: 1
Food: 1
Service: 1
Kenzie Hibbs
Waited in line for 1 hr 15 mins and then they cancelled the order and refused to let me reorder anything but accepted other cars orders? Told me to call corporate if I had an issue
Hillary Hardin
I use to here every morning at 5 AM to grab breakfast. The crew was different last Friday morning and I refuse to go back. The lady made hot chocolate out of hot water and chocolate syrup and didn’t bother to clean the cup off. She handed me a filthy cup of water and chocolate syrup that was dripping from the cup. I was embarrassed and had to get to work and refused to be late for a cup of hot chocolate made wrong.
The round egg was scrambled on the sausage egg and cheese biscuit. It was just garbage that I paid for. I drive 30 minutes to Glen Allen to grab breakfast from McDonald’s and then go to work. 15 minutes both ways to Glen Allen just to grab breakfast over a location who didn’t get it right.
Atmosphere: 1
Food: 1
Service: 1
Bahaa Najqj
Me and my family went there today and the place smells horrible costumer service is awful wait there for almost 30 minutes just for 2 hamburgers and my son almost throw up because of the smell, worst McDonalds ever the employees didn’t even have a cap on to cover their hair and one of them was coming out of the kitchen with their shoes on their hands 🤮🤮 this place is disgusting
Atmosphere: 1
Food: 1
Service: 1
Jermar Brown
Shay was so perfect and help with my order. I really messed up, and was very confused please give here a raise and promotion. We need more people like her.
No shakes at any Mc Donald’s hasn’t had them all summer. Now. Into fall
Atmosphere: 1
Food: 1
Service: 1
Drew Van Bibber
They do it right! Hot delicious and always accurate.
Atmosphere: 5
Food: 5
Service: 5
Ontonnio Banks
Not good
Atmosphere: 2
Food: 2
Service: 2
Jack of All Tradez
I usually try to avoid this McDonalds because the service is usually horrible. HOWEVER around 1:45 am on Thursday, 10/16 the service was outstanding the guy taking my order at the drive thru was very polite saying thank you and you’re welcome. Then the guy handing me my food asking did I need any condiments after handing me HOT food y’all the cheese was melted on the burger and the fries was hot I almost fainted. I always check my food at any fast food restaurant he saw me checking it and asked was my food to my liking. I said yes sir looks good he said great to hear cause we care about the customers here. Y’all I thought I was at Chick Fil A and after saying thank you I was waiting for my “pleasure” he said you’re welcome. I was shocked 😳 they were so polite and courteous. WOW! 10/10 for me.
Management is the problem at this store, the workers are great but they are told to do things corporate would be horrified by. They shirk the meager standards McDonald’s even has lol
Atmosphere: 1
Food: 3
Service: 1
This place regularly stinks of sewage. I feel so bad for the employees because I feel sick after a few minutes of being in there.
It took two hours for them to give my delivery driver my chicken nuggets and fries, my driver was quick but it was super cold by the time I got it.
I only ordered from them to try the new grinch shaker fries, but I just got regular fries, I wish they had notified me because I would’ve just cancelled it. They also forgot my drink.
Atmosphere: 1
Food: 3
Service: 1
Took 20 minutes for them to me my fries
Drive thru says they're open until 3 something, I go to order food at 12:25 get to the store and this guy just says they're closed, while there are still people inside?? Why say drive thru open when clearly no one wants to serve you. Literally sucks.
Atmosphere: 1
Food: 1
Service: 1
Truly one of the worst McDonald's in this city (and that's saying a lot). Pure greediness. Drinks are half full with as much ice as humanly possible, multiple times they've just not given me half the food i ordered, rude employees, reciepts don't work on the ordering kiosks, smells like literal sewage, the list goes on and on and on.
Atmosphere: 1
Food: 2
Service: 1
i came with 2 orders and then they’re making me go back around. she told me that i can’t order bc i already ordered 2. and they are slow. if i don’t get my nuggies i become an angwy boy 😡 and ive been at the window for 10 minutes and no one is here and the line is so long
Atmosphere: 1
Food: 1
Service: 1
Waited in line for 1 hr 15 mins and then they cancelled the order and refused to let me reorder anything but accepted other cars orders? Told me to call corporate if I had an issue
I use to here every morning at 5 AM to grab breakfast. The crew was different last Friday morning and I refuse to go back.
The lady made hot chocolate out of hot water and chocolate syrup and didn’t bother to clean the cup off.
She handed me a filthy cup of water and chocolate syrup that was dripping from the cup.
I was embarrassed and had to get to work and refused to be late for a cup of hot chocolate made wrong.
The round egg was scrambled on the sausage egg and cheese biscuit.
It was just garbage that I paid for.
I drive 30 minutes to Glen Allen to grab breakfast from McDonald’s and then go to work.
15 minutes both ways to Glen Allen just to grab breakfast over a location who didn’t get it right.
Atmosphere: 1
Food: 1
Service: 1
Me and my family went there today and the place smells horrible costumer service is awful wait there for almost 30 minutes just for 2 hamburgers and my son almost throw up because of the smell, worst McDonalds ever the employees didn’t even have a cap on to cover their hair and one of them was coming out of the kitchen with their shoes on their hands 🤮🤮 this place is disgusting
Atmosphere: 1
Food: 1
Service: 1
Shay was so perfect and help with my order. I really messed up, and was very confused please give here a raise and promotion. We need more people like her.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I got the food quick and hot.
No shakes at any Mc Donald’s hasn’t had them all summer. Now. Into fall
Atmosphere: 1
Food: 1
Service: 1
They do it right! Hot delicious and always accurate.
Atmosphere: 5
Food: 5
Service: 5
Not good
Atmosphere: 2
Food: 2
Service: 2
I usually try to avoid this McDonalds because the service is usually horrible. HOWEVER around 1:45 am on Thursday, 10/16 the service was outstanding the guy taking my order at the drive thru was very polite saying thank you and you’re welcome. Then the guy handing me my food asking did I need any condiments after handing me HOT food y’all the cheese was melted on the burger and the fries was hot I almost fainted. I always check my food at any fast food restaurant he saw me checking it and asked was my food to my liking. I said yes sir looks good he said great to hear cause we care about the customers here. Y’all I thought I was at Chick Fil A and after saying thank you I was waiting for my “pleasure” he said you’re welcome. I was shocked 😳 they were so polite and courteous. WOW! 10/10 for me.
Atmosphere: 5
Food: 5
Service: 5
Loading...