McDonald's

2700 W Broad St, Richmond
(804) 213-0717

Recent Reviews

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W coke

Atmosphere: 5

Food: 5

Service: 5

rodney lewis

Best Mc D I have ate at in a long time

Stephanie Y.

I haven't been to a McDonalds in 15 years and I don't think I'll try it again for another 15.

R.I.P. the snack wrap and the rotting lettuce that it was served with.

Atmosphere: 1

Food: 1

Service: 1

Simon Arcay

People fighting in the kitchen, cold burgers total chaos. Must be the late hour we went i guess

Atmosphere: 2

Food: 3

Service: 3

Mary Stanley

Everyone was nice and friendly

Atmosphere: 5

Food: 5

Service: 5

Ronnie b

I thought ordering on my phone and paying On my phone would of made the whole ordering and getting my food faster. Its the complete opposite

Atmosphere: 4

Food: 4

Service: 4

Tanya Suwannasingh

Double check your order, they forgot my nuggets but I was running late for work so I didn't have time to go back. Food tastes good but this location is understaffed and forgetful.

Atmosphere: 5

Food: 4

Service: 2

Raffaele Mastromarino

Manger wouldn't give me a refill said she has to charge me . 9

Service: 1

Tiff

Ehhh it's McDonald's. What do you expect. It did what needed to be done

Food: 3

Service: 2

Brittany Wyatt

it's too bad we qcannot do negative stars, this location is horrible and I told myself before going in I would regret this but against my better judgement I went in got my food and left I opened my pie box to see a burnt barely edible food. the smell of the building should have told me something but when we called back to report this we were greeted (if you want to call it that) by someone very snappy and rude whom claimed to be the manager at the time . her only demand was that we bring them back
I despise doin things like this but the treatment we got was horrible then when i got in there I was told I'd have to wait 12 minutes for more no sorry didn't ask if this was OK or anything Its really unfortunate that people really act this way who are supposed 2 be doing service for others but looking through the other comments that's the normal fr this location
if u value your money and where u spend it speed past this place

Sidi Mohamed

Everything is good all the stuff except the guy who cleaned the floor was so rude not helpful at all I hope that anyone can teach him how to speak to the customer

Service: 1

Aslin Montalvo

These places no longer serve online orders. They are the worst. I placed my order 40 minutes in advance and when I got to the store, my order still wasn't placed. They say I never ordered my food and I sent them my order, the address, and they can place my order now. I didn't give them napkins or ketchup.

Atmosphere: 1

Food: 1

Service: 1

Fenella Vandermolen

I’ve never written a review like this before, but this McDonald’s has pushed me to the edge of my sanity. Walking into this place was like stepping into a horror movie set in a post-apocalyptic sewer. The smell hit me like a brick wall — a gut-churning cocktail of raw sewage, rotting meat, and what I can only assume were the remains of several dead raccoons fermenting in the walls.

I’ve been to dive bars, roadside gas stations, and questionable rest stops — nothing has ever assaulted my senses the way this place did. I genuinely started gagging in line. I don’t know if something died in the vents or if the building was erected on a cursed landfill, but it was repulsive.

As for the food? I couldn’t even bring myself to touch my burger. It sat there like a biohazardous relic while I debated whether I had already contracted some medieval disease just by breathing the air. I left immediately, fighting the urge to sprint to the nearest ER.

This location should be shut down, fumigated, and blessed by every major religion before it's reopened — if ever. I wouldn't feed this food to a zombie. Zero stars isn’t low enough.

Atmosphere: 1

Food: 1

Service: 2

Marissa Nicole

Frequent here and just wanted to shout out the kind staff. Quality of food is good too

Atmosphere: 5

Food: 5

Service: 5

Steven Bingsport

Worst managed McDonald's along side the broad St McDonald's I would say this is possibly one of the worst franchises I've ever seen. Good luck getting anything more than barely warm food and cold fries. Can't trust the kiosk, wait 15 minutes then find out they don't have essential parts of your order and now you have to go somewhere else. Would've been nice of the kiosk was updated or I was told before I wasted 15 minutes waiting for a fast food burger

Atmosphere: 1

Food: 1

Service: 1

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