McDonald's

3410 W Cary St, Richmond
(804) 355-4123

Recent Reviews

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Andy

If you have to eat here, be prepared for bad service! Poor customer service. The morning staff here sucks! Go to broad street instead.

Atmosphere: 1

Food: 2

Service: 1

Ryan Trapp

Ordered a sausage McMuffin for breakfast (no egg), but had this monstrosity delivered. The smell was so nauseatingly bad, I have no idea how this was able to make it into a to go bag unless the staff there really doesn’t care whatsoever.

Food: 1

Service: 1

roger stewart

Great fast fresh food. Clean dining room friendly helpful staff.

Atmosphere: 5

Food: 5

Service: 5

A. Holcomb

The staff are so RUDE!!! Threw my food through my car window at the curbside spot after waiting 45 minutes for food that was ordered well ahead of time because they are always slow even when it’s not busy. The food was cold and the order was wrong. Bring it up to them and they roll their eyes and walk away. Worst customer service in all of Richmond.

Atmosphere: 1

Food: 1

Service: 1

Drew Beiler

The employees were very rude and they made the worst milkshake I ever had, the shamrock shake barley had any green in it, it was literally just vanilla ice cream
Avoid this place
They also are very slow

Atmosphere: 1

Food: 1

Service: 1

Joey Tomas

They don't follow the special requests at all.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Double Cheeseburger

Aslin Montalvo

Take 30 min to delivery my food

Atmosphere: 1

Food: 1

Service: 1

Estanilado Elias

Super slow and unprofessional just watched the manager hop off a laptop in the dinning area went staight to the back and started dropping food in the fryer bare handed no hand wash then he hopped on the burger making table and started making chicken sandwiches bare handed.i made them refund me I'll never eat here again

Atmosphere: 1

Food: 1

Service: 1

Victoria Labonte

Every visit here is TERRIBLE. Somehow I NEVER leave with food. The staff is SO RUDE ...the will cut you off. Not listen. Cuss at you and even threaten you. Corporate and more is being contacted. Visits with this location will now be videod as proof ...I'm done with this

Atmosphere: 1

Food: 1

Service: 1

Conner Saunders

Worst McDonalds in

Atmosphere: 1

Food: 1

Service: 1

Debby Jay

I went in just for coffee at 12:30 pm and no one was standing at the counter, but some ugly man in black pants and red top who was visibly agitated and

Glen Forbes

Drive through. The person on the mic was as personable as could be expected in a very non-personable environment/experience.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Big Mac

Jason Mathews

They do not give water cups when you buy their food

Atmosphere: 3

Food: 3

Service: 1

Persephone Astéria

Made an order on the app, was charged, but they wouldn't give me what I paid for even when I showed them the receipt. Customer service also did not refund the charge.

0/5, they just stole my money

Atmosphere: 1

Food: 1

Service: 1

Adam Breen

Consistently the worst McDonald's I go to too bad I live close by or I'd go to another

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