McDonald's
5106 Nine Mile Rd, Richmond
(804) 737-4262
Recent Reviews
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Early Sun mor
ning to warm and charge up. Deep cleaning was happening. They do it thoroughly!
Atmosphere: 4
Service: 2
Recommended dishes: Big Mac, Cheeseburger, French Fries, Quarter Pounder, Double Cheeseburger, Mcchicken, Dr Pepper, Filet-O-Fish, Mcdouble
Had me waiting 10 mins for a frappe it's wildddd
Atmosphere: 3
Food: 5
Service: 1
Been here over 10 times over 6 months and they consistently give you half the fries that your Large fry box holds. Must be instructed to do so. Expensive fries so the least you can do is put the base amount. Better to just order a small for the same amount. Cant get the app to work here once but works everywhere else
Atmosphere: 3
Food: 3
Service: 2
i give them one star because i asked for mc chicken and they gave me burgers and the burgers are burnt
Atmosphere: 1
Food: 1
Service: 1
As always a very quick and easy go to meal when you need something fast However there's always a line lol so is it really fast?
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Big Mac, Fries, Mcchicken, Filet-O-Fish, Mcdouble
I will never understand why people can't be friendly instead of rude. I'm also wondering why they can't read and keep up with orders so when we get home we have what we paid for. We all need to walk in and throw our orders on the counter and demand a refund! Or maybe a manager could step up and get his people in order.
Could not get the order right. Twice in one stop š²
Atmosphere: 1
Food: 1
Service: 1
Ordered a spicy chicken sandwich. It was either extremely overcooked or had been sitting for a very long time. It was so tough and gross I couldnāt eat it. First time Iāve eaten at McDonalds in a long time and now I remember why.
Atmosphere: 1
Food: 1
Service: 1
Young lady at the drive thru was AWFUL!! She gave me a minimum amount of ice cream in my sundae, and had an attitude when I asked if she could fill the cup up. This is the worst location on the east end. Iāll never go there again!!
Service: 1
I come to this McDonald's because it seems like every time I order here the food is freshly made and my fries is always hot...
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
0/10 would not recommend! Very rude. The lady had an attitude while I was ordering then was rude at the window THEN the second window got worst! I spent $10 on a meal and I asked for a sauce ā thatāll be 28 centsā so I said okay and she gone say ā and we only accept exact changeā like rude AS heck! To put the icing on the cake, the food looks disgusting so I wasted $10 today. Please donāt come here unless you want to waste money!
Atmosphere: 1
Food: 1
Service: 1
Bearable for emergency food.
Food: 2
Service: 3
Horrible place don't go here
Atmosphere: 1
Food: 1
Service: 1
This is absolutely the worst McDonaldās Iāve ever been to. I hope management you are reading this. You need to hire all new employees. This is supposed to be fast food. I couldāve sat down at a five star restaurant and got served a five course meal by the time I could get through a drive-through at this location. it is God awful iāve tried it about four times now itās the same service every time I come to this location donāt waste your time if youāre on a lunch break
Atmosphere: 1
Food: 1
Service: 1
Ordered a spicy deluxe mccrispy meal, got to the first window and asked if they got the order right and if it was a spicy deluxe crispy because several times before I ordered the spicy and was given regular deluxes. Lady at the window looked at her screen and told me yes. I get to the second window and check the receipt and see that she put in that it was a regular deluxe. Their solution was to give me sauce in a separate nugget cardboard box. Even for a fast food chain this is abysmal.
Atmosphere: 1
Food: 1
Service: 1
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