McDonald's

5106 Nine Mile Rd, Richmond
(804) 737-4262

Recent Reviews

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Anon Ymous

Early Sun mor
ning to warm and charge up. Deep cleaning was happening. They do it thoroughly!

Atmosphere: 4

Service: 2

Recommended dishes: Big Mac, Cheeseburger, French Fries, Quarter Pounder, Double Cheeseburger, Mcchicken, Dr Pepper, Filet-O-Fish, Mcdouble

Jordan Jackson

Had me waiting 10 mins for a frappe it's wildddd

Atmosphere: 3

Food: 5

Service: 1

Esper Hunter

Been here over 10 times over 6 months and they consistently give you half the fries that your Large fry box holds. Must be instructed to do so. Expensive fries so the least you can do is put the base amount. Better to just order a small for the same amount. Cant get the app to work here once but works everywhere else

Atmosphere: 3

Food: 3

Service: 2

denise carlyle

i give them one star because i asked for mc chicken and they gave me burgers and the burgers are burnt

Atmosphere: 1

Food: 1

Service: 1

Mizz Ladee_Mo

As always a very quick and easy go to meal when you need something fast However there's always a line lol so is it really fast?

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Big Mac, Fries, Mcchicken, Filet-O-Fish, Mcdouble

Angela Wade

I will never understand why people can't be friendly instead of rude. I'm also wondering why they can't read and keep up with orders so when we get home we have what we paid for. We all need to walk in and throw our orders on the counter and demand a refund! Or maybe a manager could step up and get his people in order.

Micheline Schultz

Could not get the order right. Twice in one stop 😲

Atmosphere: 1

Food: 1

Service: 1

Patricia Morrison

Ordered a spicy chicken sandwich. It was either extremely overcooked or had been sitting for a very long time. It was so tough and gross I couldn’t eat it. First time I’ve eaten at McDonalds in a long time and now I remember why.

Atmosphere: 1

Food: 1

Service: 1

GPC

Young lady at the drive thru was AWFUL!! She gave me a minimum amount of ice cream in my sundae, and had an attitude when I asked if she could fill the cup up. This is the worst location on the east end. I’ll never go there again!!

Service: 1

Clifton ā€œCJā€ James

I come to this McDonald's because it seems like every time I order here the food is freshly made and my fries is always hot...

Atmosphere: 4

Food: 5

Service: 5

Jazmine Jenkins

0/10 would not recommend! Very rude. The lady had an attitude while I was ordering then was rude at the window THEN the second window got worst! I spent $10 on a meal and I asked for a sauce ā€œ that’ll be 28 centsā€ so I said okay and she gone say ā€œ and we only accept exact changeā€ like rude AS heck! To put the icing on the cake, the food looks disgusting so I wasted $10 today. Please don’t come here unless you want to waste money!

Atmosphere: 1

Food: 1

Service: 1

Grayling Hunter

Bearable for emergency food.

Food: 2

Service: 3

Ryan Guernsey

Horrible place don't go here

Atmosphere: 1

Food: 1

Service: 1

Payton Wilson

This is absolutely the worst McDonald’s I’ve ever been to. I hope management you are reading this. You need to hire all new employees. This is supposed to be fast food. I could’ve sat down at a five star restaurant and got served a five course meal by the time I could get through a drive-through at this location. it is God awful i’ve tried it about four times now it’s the same service every time I come to this location don’t waste your time if you’re on a lunch break

Atmosphere: 1

Food: 1

Service: 1

Byung Lee

Ordered a spicy deluxe mccrispy meal, got to the first window and asked if they got the order right and if it was a spicy deluxe crispy because several times before I ordered the spicy and was given regular deluxes. Lady at the window looked at her screen and told me yes. I get to the second window and check the receipt and see that she put in that it was a regular deluxe. Their solution was to give me sauce in a separate nugget cardboard box. Even for a fast food chain this is abysmal.

Atmosphere: 1

Food: 1

Service: 1

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