Capital Heights,MD. I just had the worst experience I have ever had. I had a representative tell me her app not working was not her problem and I quote “ I don’t want to deal with you just take the sandwich” I did not come to get a free meal. I was trying to use my birthday coupon that expires tomorrow. The manager was not on duty. After my experience 3 customers walked out. No excuse for this bad behavior. I will speak with the manager as soon as possible. No one deserves this kind of treatment.
Steve Hansel
Great food. Always thrilled with the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personalize Bowl
Drake Ducks
Ordered thru Ubereats. Really excited because so many said how good it was. The food was great but really disappointed my order wasn’t complete. Ordered chips. Got a pita instead. Ordered two sauces. Got one. Prices were good just wished they had made the order correctly.
Food: 5
Service: 3
David
I love this place. Everything about it is on point. The food is excellent. The service has been great and I love the atmosphere and how they decorated the place.
Atmosphere: 5
Food: 5
Service: 5
Emily Moore
No low sugar/diet drink options for a diabetic. Asked if we could switch to a can drink after we went to the drink area because they had diet Coke. They said no and no refund. Paid full price for a cup of water. Also, things that are not supposed to be spicy are. Have eaten at many locations, this was awful.
Atmosphere: 5
Food: 2
Service: 3
Clara
This is the second time I've ordered from this place. Food is good, but both times they forgot to put my sauces in the bag. Both meals have been completely sauce-less :(
ROB DE HAVEN
So, had never been in, asked the worker to just make a bowl as if she made it for herself. Top notch!! We will be back. So many great options!
Atmosphere: 5
Food: 5
Service: 5
Rafee Ahmed
They charge for toppings now but it used to be free. Short Pump Mezeh doesn't do that. Also, employees are not clear on what halal food is. Would have walked out if I wasn't really hungry but I'm not returning to that stingy place. To the owner. Stop. Stop with your lies and responses. I've seen the other reviews with similar complaints. Be stingy on your own time. No one believes a dishonest business. You should feel thankful. The other shops (not just Short Pump) bring you one time only customers. And they never come back
Atmosphere: 5
Food: 5
Service: 1
Krysta Messier
Ordered a build your own bowl. Everything looked fresh and delicious and it was! 4 stars rather than 5 because I paid an extra few dollars for steak and they provided a really lame serving size of it - hardly any pieces. I was tempted to complain but it was very delicious.
Our first time at Mezah on Midlothian was the most delightful lunch I could expect from the unknown place. Big big thanks for that to outstanding guys on the other side of the bar who went above and beyond to make sure I get the food that is safe and flavourful considering my dietary restrictions. I didn't get your names but you guys are the best! I have a rare alergy to garlic, so most places leave me with mediocre choices for food. But not here. The guys used their nutrition and allergens table to guide them and put together the most delicious bowl of salad and grain. I wish I could remember all the ingredients they used so I could ask for the same the next time! And sadly, I have no photos. Usually I take photos first, eat next. This time it looked and smelled so good that I had to try first. And once I tried, there was no stopping to worry about photos. :-) My husband had Mezah Classic bowl and he liked his as well. The size of each bowl was big enough to fill us for today's lunch and to have enough for another meal. Each bowl came with a half of delicious fresh pita bread. We bought a small box containing 2 kinds of baklava for our dessert. I wish we bought at least one box for each! It was very fresh and super tasty. One of the best baklavas I have ever tasted: sweet but not too sweet, buttery and crispy. Simply delightful. And last but not least I enjoyed the interior design of the place- beautiful tile on the wall and floors, and a very nice fence around the outdoor area (mimicing the ornaments of the floral tiles in the ironwork). I thought it was a very nice design work for the chain restaurant. And the final word: Mezah or Cava? I vote Mezah!
Wish this place was closer to my home. I loved everything about it.
Atmosphere: 5
Food: 5
Service: 5
Patrick Grady
Food was decent but service was meh. It was also expensive.
Atmosphere: 3
Food: 4
Service: 3
Joe Moore
Lots of variety in bowl type food. Probably very healthy. Staff is very friendly. Service was quick and a nice rebate with the InKind app
Atmosphere: 5
Food: 5
Service: 5
Jordan
Yooooooo! Scrap CAVA, this is THE place. So much variety and BOLD flavors. Everything is fresh and delicious. The music here supreme - a blend of early 2000s non-annoying throwbacks and lesser known SZA? Come on; I’m dead. Service is great, too. A favorite spot for sure.
Atmosphere: 5
Food: 5
Service: 5
CE User
Have been coming here for years because the selection, freshness, and portions are on point. But this time they limited our toppings, which was never done before. We are very disappointed and will probably not be coming back as often as before.
Capital Heights,MD. I just had the worst experience I have ever had. I had a representative tell me her app not working was not her problem and I quote “ I don’t want to deal with you just take the sandwich” I did not come to get a free meal. I was trying to use my birthday coupon that expires tomorrow. The manager was not on duty. After my experience 3 customers walked out. No excuse for this bad behavior. I will speak with the manager as soon as possible. No one deserves this kind of treatment.
Great food. Always thrilled with the food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Personalize Bowl
Ordered thru Ubereats. Really excited because so many said how good it was. The food was great but really disappointed my order wasn’t complete. Ordered chips. Got a pita instead. Ordered two sauces. Got one. Prices were good just wished they had made the order correctly.
Food: 5
Service: 3
I love this place. Everything about it is on point. The food is excellent. The service has been great and I love the atmosphere and how they decorated the place.
Atmosphere: 5
Food: 5
Service: 5
No low sugar/diet drink options for a diabetic. Asked if we could switch to a can drink after we went to the drink area because they had diet Coke. They said no and no refund. Paid full price for a cup of water. Also, things that are not supposed to be spicy are. Have eaten at many locations, this was awful.
Atmosphere: 5
Food: 2
Service: 3
This is the second time I've ordered from this place. Food is good, but both times they forgot to put my sauces in the bag. Both meals have been completely sauce-less :(
So, had never been in, asked the worker to just make a bowl as if she made it for herself. Top notch!! We will be back. So many great options!
Atmosphere: 5
Food: 5
Service: 5
They charge for toppings now but it used to be free. Short Pump Mezeh doesn't do that.
Also, employees are not clear on what halal food is.
Would have walked out if I wasn't really hungry but I'm not returning to that stingy place.
To the owner. Stop. Stop with your lies and responses. I've seen the other reviews with similar complaints. Be stingy on your own time. No one believes a dishonest business.
You should feel thankful. The other shops (not just Short Pump) bring you one time only customers. And they never come back
Atmosphere: 5
Food: 5
Service: 1
Ordered a build your own bowl. Everything looked fresh and delicious and it was! 4 stars rather than 5 because I paid an extra few dollars for steak and they provided a really lame serving size of it - hardly any pieces. I was tempted to complain but it was very delicious.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Personalize Bowl, Israeli Couscous
Our first time at Mezah on Midlothian was the most delightful lunch I could expect from the unknown place.
Big big thanks for that to outstanding guys on the other side of the bar who went above and beyond to make sure I get the food that is safe and flavourful considering my dietary restrictions. I didn't get your names but you guys are the best!
I have a rare alergy to garlic, so most places leave me with mediocre choices for food. But not here. The guys used their nutrition and allergens table to guide them and put together the most delicious bowl of salad and grain. I wish I could remember all the ingredients they used so I could ask for the same the next time! And sadly, I have no photos. Usually I take photos first, eat next. This time it looked and smelled so good that I had to try first. And once I tried, there was no stopping to worry about photos. :-)
My husband had Mezah Classic bowl and he liked his as well.
The size of each bowl was big enough to fill us for today's lunch and to have enough for another meal. Each bowl came with a half of delicious fresh pita bread.
We bought a small box containing 2 kinds of baklava for our dessert. I wish we bought at least one box for each! It was very fresh and super tasty. One of the best baklavas I have ever tasted: sweet but not too sweet, buttery and crispy. Simply delightful.
And last but not least I enjoyed the interior design of the place- beautiful tile on the wall and floors, and a very nice fence around the outdoor area (mimicing the ornaments of the floral tiles in the ironwork). I thought it was a very nice design work for the chain restaurant.
And the final word: Mezah or Cava? I vote Mezah!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Wish this place was closer to my home. I loved everything about it.
Atmosphere: 5
Food: 5
Service: 5
Food was decent but service was meh. It was also expensive.
Atmosphere: 3
Food: 4
Service: 3
Lots of variety in bowl type food. Probably very healthy. Staff is very friendly. Service was quick and a nice rebate with the InKind app
Atmosphere: 5
Food: 5
Service: 5
Yooooooo! Scrap CAVA, this is THE place. So much variety and BOLD flavors. Everything is fresh and delicious. The music here supreme - a blend of early 2000s non-annoying throwbacks and lesser known SZA? Come on; I’m dead. Service is great, too. A favorite spot for sure.
Atmosphere: 5
Food: 5
Service: 5
Have been coming here for years because the selection, freshness, and portions are on point. But this time they limited our toppings, which was never done before. We are very disappointed and will probably not be coming back as often as before.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Bowl
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