Mi Hacienda Méxican Restaurant

My favorite Mexican restaurant in Rva

Atmosphere: 5

Food: 5

Service: 5

The restaurant we know and loved closed in 2024. These are new owners. And it's very disappointing. Its also weird that they're banking off the old establishment and didn't update the Google info to reflect it has new owners and operators.

Atmosphere: 3

Food: 1

Service: 3

An above average Mexican place.

My husband and I came here in the past and it was a great experience today was not the same. Same building but not the same ownership!! Awful service!! Waitress came to table no hello or introduction-what would you like to drink -gave drink order- she disappeared for over 10 minutes- another guy brings a flat beer to table for my husband and another waitress appears and proceeds to ask me what was my drink order - frozen strawberry margarita- she laughs and then disappears- original waitress appears with a pitcher of lime frozen margarita mix (keep in mind my order was strawberry not lime…smh) she walks by our table with pitcher - she’s gets a small glass and comes to table- we tell her we are leaving and she is frustrated and says really really- this was a twenty minute wait on drinks alone and still had not ordered food- also the restaurant was empty so why was there a delay with a simple frozen strawberry margarita drink- really sad- never going back!!!

Food is excellent and so is the service. Warm chips once you get seated. Can't believe they are not as busy as they should be.

Atmosphere: 5

Food: 5

Service: 5

I've visited this place for over twenty years now and sadly it's just not the same. New ownership now and service is lacking poorly. I ordered an unsweet tea and asked for packets of sugar substitute along with cheese dip (queso fundido). A while later I received tea with a serving tray of sugar... no substitute. No cheese dip. I asked the waitress is if could get the sugar substitute and she comes back later to apologize to tell me there is none available and asks what else I would like to drink. Still no dip.
Then returns with a different drink and finally brings dip, but doesn't ask to fill our empty bowl of chips.
Soon she asks if we need refills and notices the chips.
Once chips were replenished we dipped them into the cheese dip that was so watered down we couldn't get the chips to our mouths to enjoy it.

Then comes the meal. I ordered a beef chimichanga which was a wet, soggy burrito that wasn't fried or crispy. The refried beans on the side were cold as ice yet the plate was hot (I'm guessing cold food placed on a plate warm from the dishwasher). This plate wasnt as hot as the waitresses believed they were which was apparent from their lack of clothing. If i wanted subpar food from scantily clad women, id have gone to hooters.

Atmosphere: 2

Food: 1

Service: 1

Recommended dishes: Queso Fundito

Since the reopening of this restaurant,it is such a disappointment.
We ordered Queso expecting the traditional smooth cheese consistency and instead got a frying pan of watery cheese with meat floating in it. Every bite the cheese literally rolled off the chip like dirty dish water.
Staff is inappropriately dressed in skin tight clothing like they belong in a downtown club somewhere. The meat has no flavor and the rice and beans were cold ironically on a plate hot enough to burn you.
Please don’t waste your money or your families time on this nightmare. It is not what we used to know and love!
Go a little further and actually visit one of the authentic Mexican restaurants here in Richmond that actually have family values, family appropriate staff and amazing food!
This is the first time I’ve ever had to take my food home from a restaurant to heat it up. That’s wild.

Atmosphere: 1

Food: 1

Service: 1

This place is a hidden gem. The food and service are stellar and the charming interior feels like a mini Mexican vacation. I have had the fajitas a few times and they’re excellent. It’s hard to believe people don’t seem to know about Mi Hacienda.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fajitas

Authentic honduras 🇭🇳 Food 😋 i highlights recommend this restaurant 🙂

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Carnitas, Fajitas, Fajitas Texanas, Al Pastor, Fajitas Mixtas

Food was great. Prompt service and good value.

Atmosphere: 4

Food: 5

Service: 4

Food was amazing, definitely coming again

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Steak, Steak Fajitas

Great atmosphere...nachos and dips great...Waitress great...Food terrible!

Nice atmosphere, good food, pleasant workers!

Great food and great price!

Enjoyable dinner with my family

Parking: Parking lot is shared with Cookout & Motel catering to Social services

Wheelchair accessibility: Wide doors but steps to navigate once inside