MOSAIC Catering + Events
3001 Cutshaw Ave, Richmond
(804) 525-2190
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MOSAIC Catering + Events – Richmond, VA
We had the pleasure of working with Tim from MOSAIC after connecting with him twice at the Wedding Expo in Richmond. His approachable personality and evident passion for what he does made him stand out. We felt confident in choosing MOSAIC to cater our wedding.
The food was flavorful, beautifully presented, and received many compliments from our guests. The bar was a particular highlight and brought great energy to the event. While there were a couple of minor challenges—such as the bruschetta bread not being as soft as requested and a lack of clarity around leftover food—Tim remained professional throughout, and the overall experience was a success.
We sincerely appreciate the team’s effort in making our day special, and we would recommend MOSAIC to others looking for experienced, personable, and creative catering services.
6.22 a day we will never forget.. Oh, Tim can dance as well...
They were my top choice for catering services for my wedding. I've reached out approximately 7-8 times and no one has gotten in touch with me. Unfortunately, I will have to look into other options, because I'm not going to beg anyone to take my money.
I recently had the opportunity to work with Mosaic Catering + Events for an annual fundraising gala and I cannot say enough good things- especially about Mandie, our lead contact for the event. From start to finish, the entire process was smooth and seamless. Mandie was incredibly easy to work with- organized, responsive, and always professional. She and her team brought a level of polish and creativity that truly elevated the event space. Their attention to detail and service was top-notch. I'm already looking forward to working with Mandie and the Mosaic team again for future events.
Where to begin? Mosaic catered our 85 person Wedding reception. I will say the guests raved about how good the appetizers were at cocktail hour.. Unfortunately I can not give my review first hand as the caterers did not bother to save any for the bride and groom.
a few people did not show up (as expected) and we over ordered so, there was PLENTY of food. The BEST MAN was not served dinner. This was a plated meal, not sure how that happened?
We had a guests with a pork allergy. To be extra safe we requested NO BACON on any of the entrees just to make sure we were in the clear. Imagine our surprise when there were bacon bits on all of the chicken. The steak was served Medium at the tasting.. it was served almost rare (cold) at our wedding. most guests didn't touch the steak.
We requested all beer be served in a glass because it was a black-tie event and we didn't want beer bottles in our pictures. (They did not honor our request). I had custom drink charms made for cocktail hour. (They did not use them). We had custom toothpicks for the grooms drink. (They did not use them.)
We had different flavors in each layer of cake and asked Mosaic to serve each layer so the guests would have options in flavors. They ignored our requests and sent us home with the top layer of cake.
Tim (our contact) was very kind at our first meeting. However his demeanor completely switched once we did our 45 day walkthrough. He seemed annoyed and irritated to be working at all. He only wanted to give input to things that had NOTHING to do with the catering i.e. (lighting, traffic etc..) If you are a detail oriented person this is not the place for you. If you thrive off of inconsistency, irritation, time blindness and unprofessionalism.. I can't recommend them enough!
I can't imagine other events are run this poorly. If so I feel like Mosaic would be out of business. I wish them the best. But, some serious training needs to be done internally.
I do want to shout-out the bartenders they kept the drinks flowing and didn't seem to get backed-up.
My community group has used Mosaic Express for 2 years and we look forward to more great experiences! Fabulous food, timely service and communication, professional conduct and presentation. Thank you!!
We used mosaic catering for our wedding, and I would not recommend them. Our tasting with them was lovely, and the woman we worked with was very helpful, up until a couple weeks before our wedding this past fall. I know fall is a busy wedding season, but we weren’t able to get our finalized invoice until the day before our wedding, as we were packing up to leave for our rehearsal dinner. The cost was higher than we had expected based on our previous quotes, and they had added an additional floor lead that we had never discussed. We pushed back but ended up still paying it, as we didn’t have much time at that point and we were concerned if we would still have service at our event if we held off paying it until it was resolved. After our wedding, we had to push back and go up the chain of command to try and get a refund, which we did end up getting (thank you again for your help with this, Mandie!). But it was stressful and definitely not something I would have wanted to deal with the day before our wedding. We also heard there were some communication issues/rudeness with them in the back of house (not the servers)–so we didn’t see it, but it impacted our other vendors. The guests said their experience with them was good, but all things considered I would not use them again.
We used mosaic catering for our wedding, and I would not recommend them. Our tasting with them was lovely, and the woman we worked with was very helpful, up until a couple weeks before our wedding this past fall. I know fall is a busy wedding season, but we weren’t able to get our finalized invoice until the day before our wedding, as we were packing up to leave for our rehearsal dinner. The cost was higher than we had expected based on our previous quotes, and they had added an additional floor lead that we had never discussed. We pushed back but ended up still paying it, as we didn’t have much time at that point and we were concerned if we would still have service at our event if we held off paying it until it was resolved. After our wedding, we had to push back and go up the chain of command to try and get a refund, which we did end up getting (thank you again for your help with this, Mandie!). But it was stressful and definitely not something I would have wanted to deal with the day before our wedding. We also heard there were some communication issues/rudeness with them in the back of house (not the servers)–so we didn’t see it, but it impacted our other vendors. The guests said their experience with them was good, but all things considered I would not use them again.
MOSAIC's express and holiday menus make my holiday meal planning a breeze! The choices are great, and several (Shrimp and Grits, Signature Pasta) have become expected holiday items. The folks are friendly, and pick up couldn't be easier for the delicious food.
We had an incredible experience working with Mosaic Catering for our recent event! Nathaniel and Billy went above and beyond to ensure everything was perfect. They were incredibly accommodating, answering all my questions promptly and providing excellent customer service every step of the way. The food was absolutely delicious and beautifully presented, leaving our guests raving all night. Mosaic truly made our event special, and we couldn’t be more grateful for their professionalism and attention to detail.
Mosaic always provides consistently excellent food and service. For work events they are always my choice.
Restaurantji Recommends
We had an incredible experience working with Mosaic Catering for our recent event! Nathaniel and Billy went above and beyond to ensure everything was perfect. They were incredibly accommodating, answering all my questions promptly and providing excellent customer service every step of the way. The food was absolutely delicious and beautifully presented, leaving our guests raving all night. Mosaic truly made our event special, and we couldn’t be more grateful for their professionalism and attention to detail.
Clayton was incredible! He made our girls night special with his vibrant personality. The Food, drinks, service were wonderful!
On Sunday October 6th, I flew out from the West Coast to attend the Wright & Clark outdoor wedding at The Historic Jasmine in Providence Forge, Virginia. The venue is charming and the weather couldn't have been more perfect on this Fall day.
I’ve been in the event industry for over 30 years. As owner of both a catering and event production company, I was looking forward to attending as a guest at this celebration.
Sadly, the catering was somewhat disappointing.
During the reception, there were long lines at the bar that could have been alleviated by a couple of staff passing wine or champagne. I'm not sure if that was arranged ahead of time but I always recommend that to my clients in the planning process. I thought the appetizers were good.
The dinner buffet was underwhelming. The meat was well prepared but I never saw a vegetarian entrée which was on the original menu. The potatoes were almost gone and the vegetables were low. There were other people who hadn't eaten so I took very little food and left hungry. I was happy to have snacks back at my hotel room. I never saw an attendant to make sure food was replenished as needed. No matter how good the food is, guests(and clients) always remember if it runs out, especially at a wedding!
There was little thought put into the presentation of the buffet. The table looked bare with only the few generic chafing dishes. It looked more like a set-up for the service staff. A few props, flowers or textiles can easily be built into even a simple budget.
The service staff at our table was attentive. The bartenders were helpful to me, although not very excited to be there.
We hosted a gathering at our house for about 40 folks and the Mosaic team did a wonderful job! From the delicious food, perfectly concocted drinks and wonderful service, Breona, Peter and Darien created a great evening! We were able to enjoy connecting with our guests while the team took care of all the details from preparing the food, replenishing drinks and food throughout the evening and cleaning up and organizing the leftovers. Excellent job Mosaic!
We chose MOSAIC for our wedding and they were fantastic! They were extremely customizable, quick to respond, and a pleasure to work with. The tasting was a great experience and the day of the wedding, we heard how much everyone loved the food! Having great food during a wedding is so important! Highly recommend.
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