Olive Garden Italian Restaurant

11829 W Broad St, Richmond
(804) 360-9235

Recent Reviews

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Anna Marie Torre Wright

Excellent service at this location. Special order (sauce change and veggies instead of pasta) were not a problem. Sadly the broccoli had way too much garlic on it for me, so hubby got to enjoy it. And my napkin, which was nasty when I opened my roll up was replaced immediately.

Side note: Dear Olive Garden corporate, you need to do better with the clothe napkin thing or switch to paper.

Wheelchair accessibility: Had no trouble getting a wheelchair in.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Eggplant Parmigiana, Five Cheese Marinara

Chris w

Honestly, I haven't been in years, since the 2 for $20 deals. Was delicious

Atmosphere: 4

Food: 4

Service: 5

Shanmugan Venkatrangan

Vegetarian options: I ordered Pasta with pesti sauce, which was awefyl.. I got stomuch bug next day and had diaherrea.

Atmosphere: 2

Food: 1

Service: 1

Paul Pedersen

Good salad, good bread, I got the combo lasagna and chicken Parmesan, could hardly taste the difference.

Atmosphere: 4

Food: 2

Service: 4

Cosmo1744

Service slow for time of day we were there. Great food overcame not getting a refill or some pepper.

Atmosphere: 5

Food: 5

Service: 4

Rocco Santangelo

Yummy but service not good.

Atmosphere: 5

Food: 5

Service: 1

Mona

I visited Olive Garden a few days ago and had a generally positive experience. While I was a bit disappointed with the limited vegetarian options, the food we did order was good.
The soup and breadsticks were absolutely delicious and a highlight of our meal!
Our waitress was very polite, attentive, and provided excellent service. ☺️

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Soup and Salad

kim

When we arrived, there was no one in the lobby waiting to be seated. The place was not packed. It was about 720 p.m., and we were seated immediately, which was great because we had our toddler with us. It took over 20 minutes for our server to come to our table to introduce herself and take our drink orders. You would think they were packed for that type of wait, but they were not.. We ordered our drinks and food, and then the wait began. Our toddler repeatedly asked for his food. Which he should have been served in a decent amount of time if our server had ever come to our table. By the time our food came, our toddler had waited well over an hour for some spaghetti in a restaurant that was not packed. He was over it and sleepy since his food was brought out at 840, which is past his bedtime. We spent almost an hour and 45 minutes in this restaurant last night for what? We didn't order anything special.. I paid for my toddlers meal that he never ate because you guys took 15 centuries to bring it to him. This was not worth anyone's time. I didn't need to take up your table for that long, nor did I want to. We were never offered a refill on anything. The server acted like it was a chore to grate the cheese. The only reason I gave 2 stars is because the food was decent. But the experience was horrible for all of us. We were already having a late dinner, and my toddler struggled through this whole meal. I would understand if you guys were busy, but that wasn't the case, and that's the only reason we decided to eat here, knowing our toddler was running short on time.

Atmosphere: 1

Food: 3

Service: 1

Marcia M

Service sucked and my appetizer came last.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Salad and Breadsticks

Sama Pouri

The portion of food is getting smaller. My son's fries were frozen and super hard to bite. Although they took care of fries, I was disappointed with how the quality is getting worse.

Atmosphere: 2

Food: 2

Service: 2

Jay Lee

Great customer service and very good food. I recommend

Atmosphere: 5

Food: 5

Service: 5

ZR Photographer Zapata

Thank you for the excellent service to our Team

Atmosphere: 5

Food: 5

Service: 5

Lillian J. “Lillie or Judie” Vazquez

Excellent!

Vegetarian options: Each client orders from a Menu that, among different combinations of Foods, selects salads and Vegetables to choose what they want.

Dietary restrictions: Only the Client chooses what they could select from among Tasty Dishes with different Food options that they wish to choose from the available Menu.

Parking: It is a large parking area like a shopping center.

Kid-friendliness: There is a children's menu

Wheelchair accessibility: Ample space in parking areas, wide doors to enter, good courtesy of service from Waiters and Waitresses.

Atmosphere: 5

Food: 5

Service: 5

Monique

The food was fresh, and the service was excellent. Our server Daniel was great. He made sure we had refills and that food was to our liking. I will be going back

Atmosphere: 5

Food: 5

Service: 5

Mrs. H

Saron was a fantastic server just what we needed for an enjoyable evening. Great smile, attentive, quick and gave great suggestions and assistance! Wonderful job Saron!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Salad and Breadsticks

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Olive Garden Italian Restaurant

11829 W Broad St, Richmond, VA 23233
(804) 360-9235