The entire reason to go to a chain restaurant like Panda Express is consistency, you know exactly what you’re getting. I ordered a large fried rice and had to wait nearly 20 minutes for it. When I got home and took a bite, it didn’t taste like the usual Panda Express fried rice at all. It was completely inedible, and I ended up throwing it away. What a waste of time and money. Extremely disappointing.
Atmosphere: 1
Food: 1
Service: 1
Quan Chi
Ummm, crunchy rice is diabolical 🤣. what happened to the quality of restaurants in this area???
Atmosphere: 5
Food: 1
Service: 3
Noah Tamara
The white lady who worked on Friday 01-31-2025 afternoon shift is racist and need to be kicked out. She gave me a small portion and gave another white lady ordered after me a bigger portion and gave her the food before me..
Atmosphere: 1
Food: 2
Service: 1
Marva De Armas
Long lines and run out of food
Bibi
I found hair in my food…..a long string of hair too
Food: 1
Alondra Scott
so slow. makes no sense.
Atmosphere: 1
Food: 5
Service: 1
Jacob Newell
There was long straight black hair in the food. I do not have long hair or black hair
Food: 1
Chris Spivey
Walked into a dirty building, had atleast ten people waiting for food. Got a simple order and sat down to eat. Halfway through eating my food an older woman yelled at my coworker and I across the restaurant that we can’t eat there. Didn’t give us a warning, there were no signs saying to not eat there. If you’re having a bad day don’t project it onto others. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Luis Paredes Moreno
The portions of the dish are very very few, and I was practically served Teriyaki chicken crumbles. They should improve. I just bought and attached the image so you can validate the information
Atmosphere: 2
Food: 1
Service: 1
Israel Wilkins
I have been a fan of Panda Express for a while, and this location did not disappoint! The employee even gave me extra chow mein!
It should be mentioned that this location of Panda Express does not support the promotions nor coupons that the app provides.
It should be mentioned that VCU students can use there card here if they have sufficient funds.
Kid-friendliness: They have a meal bundle for kids exclusively.
I only get the walnut prawns and I've decided that I will no longer be a customer of Panda at that particular store
Parking: Plentiful
Atmosphere: 2
Food: 1
Service: 3
Juan Alberto Cruz Saldarriaga
Everything was fresh. Had the teriyaki chicken with 1/2 friesd rice and 1/2 greens. ONLY negative comment is that the greens were a little salty but if you like veggies that way than this is for you.Staff was professional, polite, explained how the selections work and very helpful.We had 2-2 entree plates with a bottled Pure Tea and a medium fountain soda and spent $26 and change.Environment was great!. Clean and quiet! Loved it. Restrooms were also clean! A big plus!Thank you Panda Express staff!
Wheelchair accessibility: 1st floor and easy access. Plenty of room in aisles and restroom
Atmosphere: 5
Food: 4
Service: 5
jeff peters
Pass in the best employee on this roster 5 stars.Dude knows how to properly take care of a customer.Manager in the back was on the phone the whole time she was supposed to be making my food and I waited more than 30 minutes for my food. She gave me a 20% discount when one of her staff told her I’ve waited for at least a half hour and the food wasn’t done because she was on the phone.
The entire reason to go to a chain restaurant like Panda Express is consistency, you know exactly what you’re getting. I ordered a large fried rice and had to wait nearly 20 minutes for it. When I got home and took a bite, it didn’t taste like the usual Panda Express fried rice at all. It was completely inedible, and I ended up throwing it away. What a waste of time and money. Extremely disappointing.
Atmosphere: 1
Food: 1
Service: 1
Ummm, crunchy rice is diabolical 🤣. what happened to the quality of restaurants in this area???
Atmosphere: 5
Food: 1
Service: 3
The white lady who worked on Friday 01-31-2025 afternoon shift is racist and need to be kicked out. She gave me a small portion and gave another white lady ordered after me a bigger portion and gave her the food before me..
Atmosphere: 1
Food: 2
Service: 1
Long lines and run out of food
I found hair in my food…..a long string of hair too
Food: 1
so slow. makes no sense.
Atmosphere: 1
Food: 5
Service: 1
There was long straight black hair in the food. I do not have long hair or black hair
Food: 1
Walked into a dirty building, had atleast ten people waiting for food. Got a simple order and sat down to eat. Halfway through eating my food an older woman yelled at my coworker and I across the restaurant that we can’t eat there. Didn’t give us a warning, there were no signs saying to not eat there. If you’re having a bad day don’t project it onto others. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
The portions of the dish are very very few, and I was practically served Teriyaki chicken crumbles. They should improve. I just bought and attached the image so you can validate the information
Atmosphere: 2
Food: 1
Service: 1
I have been a fan of Panda Express for a while, and this location did not disappoint! The employee even gave me extra chow mein!
It should be mentioned that this location of Panda Express does not support the promotions nor coupons that the app provides.
It should be mentioned that VCU students can use there card here if they have sufficient funds.
Kid-friendliness: They have a meal bundle for kids exclusively.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Orange Chicken Bajen Beef Fried Rice Noodles
Restaurantji Recommends
One of the best locations I’ve ever visited
Atmosphere: 5
Food: 5
Service: 5
One of the best locations I’ve ever visited
Atmosphere: 5
Food: 5
Service: 5
I only get the walnut prawns and I've decided that I will no longer be a customer of Panda at that particular store
Parking: Plentiful
Atmosphere: 2
Food: 1
Service: 3
Everything was fresh. Had the teriyaki chicken with 1/2 friesd rice and 1/2 greens. ONLY negative comment is that the greens were a little salty but if you like veggies that way than this is for you.Staff was professional, polite, explained how the selections work and very helpful.We had 2-2 entree plates with a bottled Pure Tea and a medium fountain soda and spent $26 and change.Environment was great!. Clean and quiet! Loved it. Restrooms were also clean! A big plus!Thank you Panda Express staff!
Wheelchair accessibility: 1st floor and easy access. Plenty of room in aisles and restroom
Atmosphere: 5
Food: 4
Service: 5
Pass in the best employee on this roster 5 stars.Dude knows how to properly take care of a customer.Manager in the back was on the phone the whole time she was supposed to be making my food and I waited more than 30 minutes for my food. She gave me a 20% discount when one of her staff told her I’ve waited for at least a half hour and the food wasn’t done because she was on the phone.
Atmosphere: 1
Food: 5
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