So far the worst panda express I visited. This store closes at 8 pm and we went for dine in at 7 pm. Noodles not available, shrimps not available, teriyaki chicken available only for 2 orders, steak not available, hot orange chicken not available. Ask for anything the person serving says, it's closing time despite one hour for closing. Also the rice that's available is cold and lumps. Horrible experience I ever had. Also for the $50 spent the cashier denied to issue me points. Also on the bill it says grubhub but not the store bill directly. Will never visit and would not recommend others to visit for the arrogance service.
Atmosphere: 5
Food: 3
Service: 1
Baby_ Brett_
This store should not be closing at 8 during the summer, like they are acting like this panda is only for vcu and that their are others in the area
Atmosphere: 1
Food: 4
Service: 1
Maria Perry
First time at a Panda Express. I am not disappointed. The food tasted great! I husband and we had our 2 year old, so I missed getting a picture of the actual food. Both my guys enjoyed as well. I would visit Panda Express again after this experience. This location was calm during the time we came.
Atmosphere: 5
Food: 5
Service: 5
Expand With Me
Called multiple times. Guy acted like he couldn’t hear me and then rejected my calls after that. Terrible service
Atmosphere: 1
Food: 2
Service: 1
Avis Nykole
This was my 1st time trying Panda Express. It was busy due to it being lunchtime, but the line moved quickly. I ordered the honey sesame chicken with fried rice, pleased with my order.
Atmosphere: 4
Food: 4
Service: 4
Supriya V
Went to VCU tour. Dine in at this restaurant. Food quality was very bad. Noodles are so dry. Mushroom chicken has no chicken just mushrooms. Orange chicken is not cooked and taste horrible. Food is also not warm enough. First time writing negative review on Panda Express.
Atmosphere: 1
Food: 1
Service: 1
Michael Loar
Teriyaki chicken is always burnt!!! Like always.
Atmosphere: 4
Food: 2
Service: 3
Kristin Miller
The entire reason to go to a chain restaurant like Panda Express is consistency, you know exactly what you’re getting. I ordered a large fried rice and had to wait nearly 20 minutes for it. When I got home and took a bite, it didn’t taste like the usual Panda Express fried rice at all. It was completely inedible, and I ended up throwing it away. What a waste of time and money. Extremely disappointing.
Atmosphere: 1
Food: 1
Service: 1
Quan Chi
Ummm, crunchy rice is diabolical 🤣. what happened to the quality of restaurants in this area???
Atmosphere: 5
Food: 1
Service: 3
Noah Tamara
The white lady who worked on Friday 01-31-2025 afternoon shift is racist and need to be kicked out. She gave me a small portion and gave another white lady ordered after me a bigger portion and gave her the food before me..
I found hair in my food…..a long string of hair too
Food: 1
Alondra Scott
so slow. makes no sense.
Atmosphere: 1
Food: 5
Service: 1
Jacob Newell
There was long straight black hair in the food. I do not have long hair or black hair
Food: 1
Chris Spivey
Walked into a dirty building, had atleast ten people waiting for food. Got a simple order and sat down to eat. Halfway through eating my food an older woman yelled at my coworker and I across the restaurant that we can’t eat there. Didn’t give us a warning, there were no signs saying to not eat there. If you’re having a bad day don’t project it onto others. Terrible service.
So far the worst panda express I visited. This store closes at 8 pm and we went for dine in at 7 pm. Noodles not available, shrimps not available, teriyaki chicken available only for 2 orders, steak not available, hot orange chicken not available. Ask for anything the person serving says, it's closing time despite one hour for closing. Also the rice that's available is cold and lumps. Horrible experience I ever had. Also for the $50 spent the cashier denied to issue me points. Also on the bill it says grubhub but not the store bill directly. Will never visit and would not recommend others to visit for the arrogance service.
Atmosphere: 5
Food: 3
Service: 1
This store should not be closing at 8 during the summer, like they are acting like this panda is only for vcu and that their are others in the area
Atmosphere: 1
Food: 4
Service: 1
First time at a Panda Express. I am not disappointed. The food tasted great! I husband and we had our 2 year old, so I missed getting a picture of the actual food. Both my guys enjoyed as well. I would visit Panda Express again after this experience. This location was calm during the time we came.
Atmosphere: 5
Food: 5
Service: 5
Called multiple times. Guy acted like he couldn’t hear me and then rejected my calls after that. Terrible service
Atmosphere: 1
Food: 2
Service: 1
This was my 1st time trying Panda Express. It was busy due to it being lunchtime, but the line moved quickly. I ordered the honey sesame chicken with fried rice, pleased with my order.
Atmosphere: 4
Food: 4
Service: 4
Went to VCU tour. Dine in at this restaurant. Food quality was very bad. Noodles are so dry. Mushroom chicken has no chicken just mushrooms. Orange chicken is not cooked and taste horrible. Food is also not warm enough. First time writing negative review on Panda Express.
Atmosphere: 1
Food: 1
Service: 1
Teriyaki chicken is always burnt!!! Like always.
Atmosphere: 4
Food: 2
Service: 3
The entire reason to go to a chain restaurant like Panda Express is consistency, you know exactly what you’re getting. I ordered a large fried rice and had to wait nearly 20 minutes for it. When I got home and took a bite, it didn’t taste like the usual Panda Express fried rice at all. It was completely inedible, and I ended up throwing it away. What a waste of time and money. Extremely disappointing.
Atmosphere: 1
Food: 1
Service: 1
Ummm, crunchy rice is diabolical 🤣. what happened to the quality of restaurants in this area???
Atmosphere: 5
Food: 1
Service: 3
The white lady who worked on Friday 01-31-2025 afternoon shift is racist and need to be kicked out. She gave me a small portion and gave another white lady ordered after me a bigger portion and gave her the food before me..
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Long lines and run out of food
I found hair in my food…..a long string of hair too
Food: 1
so slow. makes no sense.
Atmosphere: 1
Food: 5
Service: 1
There was long straight black hair in the food. I do not have long hair or black hair
Food: 1
Walked into a dirty building, had atleast ten people waiting for food. Got a simple order and sat down to eat. Halfway through eating my food an older woman yelled at my coworker and I across the restaurant that we can’t eat there. Didn’t give us a warning, there were no signs saying to not eat there. If you’re having a bad day don’t project it onto others. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
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