Not the best Panera, not the worst. Parking is terrible. Also they have a code on the bathroom doors.
Atmosphere: 3
Food: 3
Service: 3
Matthew P
Love the food, and the service is nice. Wish they would say my last name, though. 👁
Atmosphere: 5
Food: 5
Service: 5
Daniel Smith
Awesome location confidently located in the VCU area. Always clean and customer service is amazing. Food is always quick and good.
Vegetarian options: Large variety of different health food options
Dietary restrictions: They offer gluten free options and vegetarian options for those who are interested
Atmosphere: 5
Food: 5
Service: 5
cherry takawi
Slow? Rude staff. No point in kiosk or online order because you still stand in line to ask your items. A waste of time.
Atmosphere: 1
Food: 3
Service: 1
Courtney Campbell
Why is this Panera always out of bread? Literally every time I order from here they are out of baguettes. PANera… bread is in the name… There is actually a baguette in your logo. This happens 3x a month. Please order bread better.
Jamie Wagstaff
The cashier Stacie at this location is excellent. She always gets the order correct, and she keeps a smile. The GM Bernadette makes the customer feel like it's home. Food is always on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: S'Mores Hot Chocolate, Soup Mac and Salad, Variety of Panera Sandwiches, Grilled Cheese & Creamy Tomato Soup, Cinnamon Crunch Bagel
Sonya McMillan
Food is delicious, and polite customer service
Atmosphere: 5
Food: 5
Service: 5
Margaret Eker
We arrived 15 minutes before closing—great service and food. Appreciated the positivity of the staff despite our late arrival.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Variety of Panera Sandwiches, Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2
Kyle Hawke
Service was good and quick but the sandwich bread was hard as a rock and should have been caught by the kitchen before serving. Soup was good and Wi-Fi was good.
Older place. Slightly dirty but service was fantastic. Bathrooms are a bit scary and have a door code....
Atmosphere: 3
Food: 4
Service: 5
Alphonso Skate
Placed a order at 7:05 and the store wasn't opened until 8:00. Had to wait a hour to open then wait another 2hours plus bc they ran out of coffee, I was the first person in the building. I'm guessing the manger has issues with people sitting down to enjoy a coffee for 30mins as he said something about being thier to enjoy my coffee. Rude and unprofessional
Atmosphere: 2
Food: 3
Service: 1
Amanda Vinroot-LeProux
I've been here like five times in the last two months, and they are literally always out of SO many items including the dang bread for sandwiches/bauguettes. All Panera and no bread :(
Not the best Panera, not the worst. Parking is terrible. Also they have a code on the bathroom doors.
Atmosphere: 3
Food: 3
Service: 3
Love the food, and the service is nice. Wish they would say my last name, though. 👁
Atmosphere: 5
Food: 5
Service: 5
Awesome location confidently located in the VCU area. Always clean and customer service is amazing. Food is always quick and good.
Vegetarian options: Large variety of different health food options
Dietary restrictions: They offer gluten free options and vegetarian options for those who are interested
Atmosphere: 5
Food: 5
Service: 5
Slow? Rude staff. No point in kiosk or online order because you still stand in line to ask your items. A waste of time.
Atmosphere: 1
Food: 3
Service: 1
Why is this Panera always out of bread? Literally every time I order from here they are out of baguettes. PANera… bread is in the name… There is actually a baguette in your logo. This happens 3x a month. Please order bread better.
The cashier Stacie at this location is excellent. She always gets the order correct, and she keeps a smile. The GM Bernadette makes the customer feel like it's home. Food is always on point.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: S'Mores Hot Chocolate, Soup Mac and Salad, Variety of Panera Sandwiches, Grilled Cheese & Creamy Tomato Soup, Cinnamon Crunch Bagel
Food is delicious, and polite customer service
Atmosphere: 5
Food: 5
Service: 5
We arrived 15 minutes before closing—great service and food. Appreciated the positivity of the staff despite our late arrival.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Variety of Panera Sandwiches, Fuji Apple Chicken Salad & Autumn Squash Soup You Pick 2
Service was good and quick but the sandwich bread was hard as a rock and should have been caught by the kitchen before serving. Soup was good and Wi-Fi was good.
Atmosphere: 5
Food: 3
Service: 4
Nice employees and food was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Crunch Bagel
Restaurantji Recommends
Older place. Slightly dirty but service was fantastic. Bathrooms are a bit scary and have a door code....
Atmosphere: 3
Food: 4
Service: 5
Placed a order at 7:05 and the store wasn't opened until 8:00. Had to wait a hour to open then wait another 2hours plus bc they ran out of coffee, I was the first person in the building. I'm guessing the manger has issues with people sitting down to enjoy a coffee for 30mins as he said something about being thier to enjoy my coffee. Rude and unprofessional
Atmosphere: 2
Food: 3
Service: 1
I've been here like five times in the last two months, and they are literally always out of SO many items including the dang bread for sandwiches/bauguettes. All Panera and no bread :(
Great place
Atmosphere: 5
Food: 5
Service: 5
Just getting my FREE drink for the day! 🥤
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