Panera Bread

1601 Willow Lawn Dr Suite 702, Richmond
(804) 285-1777

Recent Reviews

Sort by
michael carragher

I mean, it's panera... You know what to expect.

Atmosphere: 2

Food: 2

Service: 2

Eric Davis

Slowest service ever. It shouldn’t take 15 minutes to make one meal when you have 5 people on the line and 2 other small orders in the queue.

Atmosphere: 1

Food: 3

Service: 1

Bernice

Overall, usually a good level for service and food, but this time the hot chocolate was meh, no strong flavor or richness. The toasted bun was just right.

Atmosphere: 4

Food: 3

Service: 4

Jordan M

This Panera is a dump. Raven is dusty and rude for no reason.

Atmosphere: 2

Food: 4

Service: 1

Thomas Nicolaou

My food was thrown in the bag with no care and I had to piece my avocado toast back together. And my 2 Soufflés weren’t even put in the bag. I was sooo dissatisfied.

Atmosphere: 1

Food: 3

Service: 1

Ashley Brosious

Since when does a bacon turkey bravo have chicken on it. Clearly the sandwich makers do not know how to make the sandwiches correctly or follow directions. Did a take out rapid order. How disappointing as this is not how I asked for my sandwich to be prepared… chicken does not look like turkey. I also asked for no tomato but yet, tomato is on my sandwich. What a waste of $13.

Atmosphere: 3

Food: 1

Service: 3

Don Sturtz

Very expensive for a sandwich

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich, Avo Toast

Rashad Hasan

Had an issue with my order and Jana got it straight real quick. Everyone is very kind and very fast. Great crew.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Cheese, Broccoli Cheddar Soup

Marissa Smith

First time I’ve been back in a couple months after getting my order wrong multiple times in a row. Apparently the new “era” at Panera is not putting protein on the sandwiches. Here’s the ad vs the actual sandwich. Over $12 for bread, less than 1 oz of chicken, and was missing the cheese altogether.

Atmosphere: 4

Food: 1

Service: 4

Dairiz Pineda

I met with a friend and we had a delicious tea, we had a good time, a very calm atmosphere

Parking: Easy access

Wheelchair accessibility: Yeah

Atmosphere: 5

Food: 5

Service: 5

Blue Velvet T'z

Floors needed sweep, tables dirty. Seemed that they may have been short staffed. Don’t know.

Atmosphere: 2

Food: 4

Service: 4

Leelee Me

Really fresh and delicious food.

Atmosphere: 5

Food: 5

Service: 5

Lori Barnes

The food is always delicious

Vegetarian options: Salads Bagels desserts apples

Parking: Parking is fine but usually pretty crowded around lunch or dinner time or breakfast even

Wheelchair accessibility: It would be nice if there were one or two more handicapped parking places

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Cheese, Asiago Bagel, Variety of Panera Sandwiches

Tiffany Cobbs

The food was not prepared properly had to have them remake my avocado toast and it still did not look right it looked liked it was thrown at me god awful customers.service unsanitary

Atmosphere: 1

Food: 1

Service: 1

peter winkle

They have a code lock on the toilets.. thay should give u a hint

Loading...