Panera Bread
1601 Willow Lawn Dr Suite 702, Richmond
(804) 285-1777
Recent Reviews
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I mean, it's panera... You know what to expect.
Atmosphere: 2
Food: 2
Service: 2
Slowest service ever. It shouldn’t take 15 minutes to make one meal when you have 5 people on the line and 2 other small orders in the queue.
Atmosphere: 1
Food: 3
Service: 1
Overall, usually a good level for service and food, but this time the hot chocolate was meh, no strong flavor or richness. The toasted bun was just right.
Atmosphere: 4
Food: 3
Service: 4
This Panera is a dump. Raven is dusty and rude for no reason.
Atmosphere: 2
Food: 4
Service: 1
My food was thrown in the bag with no care and I had to piece my avocado toast back together. And my 2 Soufflés weren’t even put in the bag. I was sooo dissatisfied.
Atmosphere: 1
Food: 3
Service: 1
Since when does a bacon turkey bravo have chicken on it. Clearly the sandwich makers do not know how to make the sandwiches correctly or follow directions. Did a take out rapid order. How disappointing as this is not how I asked for my sandwich to be prepared… chicken does not look like turkey. I also asked for no tomato but yet, tomato is on my sandwich. What a waste of $13.
Atmosphere: 3
Food: 1
Service: 3
Very expensive for a sandwich
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Sandwich, Avo Toast
Had an issue with my order and Jana got it straight real quick. Everyone is very kind and very fast. Great crew.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese, Broccoli Cheddar Soup
First time I’ve been back in a couple months after getting my order wrong multiple times in a row. Apparently the new “era” at Panera is not putting protein on the sandwiches. Here’s the ad vs the actual sandwich. Over $12 for bread, less than 1 oz of chicken, and was missing the cheese altogether.
Atmosphere: 4
Food: 1
Service: 4
I met with a friend and we had a delicious tea, we had a good time, a very calm atmosphere
Parking: Easy access
Wheelchair accessibility: Yeah
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Floors needed sweep, tables dirty. Seemed that they may have been short staffed. Don’t know.
Atmosphere: 2
Food: 4
Service: 4
Really fresh and delicious food.
Atmosphere: 5
Food: 5
Service: 5
The food is always delicious
Vegetarian options: Salads Bagels desserts apples
Parking: Parking is fine but usually pretty crowded around lunch or dinner time or breakfast even
Wheelchair accessibility: It would be nice if there were one or two more handicapped parking places
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Cheese, Asiago Bagel, Variety of Panera Sandwiches
The food was not prepared properly had to have them remake my avocado toast and it still did not look right it looked liked it was thrown at me god awful customers.service unsanitary
Atmosphere: 1
Food: 1
Service: 1
They have a code lock on the toilets.. thay should give u a hint
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