Papa Johns Pizza

551 E Laburnum Ave, Richmond
(804) 321-7272

Recent Reviews

Gazil P

Will not order here ever again! The box my bowl came in was just nasty, The pizza box was the same way but not half as bad. Pizza was cold. SERVICE not really sure ordered online, and the atmosphere the same. Gave 3 for each because I can only imagine.

Atmosphere: 3

Food: 2

Service: 3

Rodney White

That stuffed crust garlic pizza. Sign me up Chuck.

Atmosphere: 5

Food: 5

Service: 5

Devon Jones

Literally the worst customer service I have experienced. So called young manager gave me a terrible excuse of saying “I just work here”. Continues to say that and not make it right because the delivery driver couldn’t find our house. That me and my wife tried to walk him through. Didn’t even apologize for there mess up. I wouldn’t recommend spending your money or time. Because they do not care about the customer.

Atmosphere: 1

Food: 1

Service: 1

Gunther Gordon

Food was great! Minimum wait time. Staff was nice!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza

K. Deadwyler

Papa John's has been one of my favorite pizza places! I love the garlic butter sauce, and I drizzle it all around my pizza, then add the zap pack to bring out the flavor of the pizza.. Then it's Time To SMASH!! So when you want or need a pizza, Try Papa John's!You won't be disappointed!! And once they added cheese inside the crust... YUMMY!!Vegetarian options: You can make any options vegetarian.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Brownie, Chocolate Chip Cookie

Donna Barnes

Please see the video on my page this store is tagged in. What happened to basic food service handling precautions: hairnets, beard nets and gloves? Teach your employees to change their gloves and wear clean uniforms. Start there. Then we'll discuss the pizza. I wouldn't eat from here if it were FREE!!! Not to mention five minutes turned into 25 before the guy stuck is head out the window to say they would be "a while." I watched him wait on customers, never washed his hands and went right back to rolling dough with his bare hands!!! EEEEWwwe!!! Needless to say I cancelled my order!!!

Patrick Farabaugh

We placed an order late on a Saturday night and it took over an hour before our door dash driver eventually had to cancel the pickup due to incompetence at this location.

Matthew Anthony

They haven’t ever gotten my order wrong, though they do forget the extra sauces that I order occasionally. Food is a bit pricey for just some pizza, but it does always taste good and hits the spot when you’re craving some pizza.

Paula A.

I enjoyed my first piece of pizza but noticed the next two pieces had extra toppings on it I didn't order - human hair!! or wig hair. can't tell the diff but it was hair nonetheless. spent $70 for delivery of two pizzas and one went in the trash after I saw the hair ( which I had to pull out of my mouth)

Matthew

They haven’t ever gotten my order wrong, though they do forget the extra sauces that I order occasionally. Food is a bit pricey for just some pizza, but it does always taste good and hits the spot when you’re craving some pizza.

adiva J

My pizza looked a lil funny but it was ok

Cackie 88

Great service and great pizza, bread sticks, and brownie!! Thx

MBJ

This franchised has stepped up their game. Pizza is always hot and delivered quickly with friendly drivers. Keep up the good work and excellent service! ?????

Cornell Thompson

Place my order with ease when to the driver thru paid and pickup my order just like that the associate was very helpful thank the pizza was hot and fresh ????

Jas Thigpen

Spend $25 on one pizza so I expect quality. Not some thrown together mess. On a Monday it’s no excuse not even busy..

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