Papa Johns Pizza

4744 S Laburnum Ave, Richmond
(804) 222-0200

Recent Reviews

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Gail Hendrick

The Eastern Henrico Laburnum location should start placing the seals on the boxes. (sticker to ensure the lid remains closed/not tampered with)

Food: 4

Service: 3

Antonio Villa

Terrible service, terrible pizza,do better

Atmosphere: 1

Food: 1

Service: 1

Faustino Nunez

I was extremely disappointed with my experience. They charged me $15 in tip on a $30 order without my authorization. I did not approve that tip, and it feels completely unacceptable and dishonest. I will not be ordering from them again.

Jaime Harris

I absolutely LOVE this location specifically! The men here are always so welcoming, kind and professional!! Kudos to you all for always providing A1 service everytime I've come in to pick up a carry-out order. I appreciate you all!!

Atmosphere: 5

Food: 5

Service: 5

Ryan Knauth

Pizza comes out okay, but the service is incredibly slow. The staff were in no hurry to help, but once they finally did, the man mumbled everything too quietly to understand. I asked him if he could speak up a little louder because I couldn't hear him. But he just gave me dirty looks and stared at me until I freaking guessed what he was trying to say. Ridiculous.

Atmosphere: 1

Food: 4

Service: 1

Derwin Spicely

Fast service

Atmosphere: 5

Food: 5

Service: 5

Antoinette C

I will never order again, rude guy at register
Not clean. If you dont want to work and do the right thing. Don't work.

Daniel Byrd

Only delivered a portion of my order. Then placed me on hold for 20 minutes and hung up. Twice.

Atmosphere: 1

Service: 1

Charlotte Chase

Food was good can't complain a+

Atmosphere: 5

Food: 5

Service: 5

Tanesha Dickens

Pizza wasn't fresh. There's no way the pickup time is 9:30 and you get there at 9:40 and the pizza look like they just pulled it out of a refrigerator.

Juan Ortiz

This store likes to steal
Money from people they add a tip after you leave the store i bought 1 pizza for 23 $ the next day they charged my card 106$ with an 83 dollar tip. The manager is trying to cover this up

Atmosphere: 1

Food: 1

Service: 1

Tamika W

I am definitely upset. This is never the case when I order. Whoever made this, did not feel like working. My toppings are thrown on and not cooked on the pizza. My beef toppings (the 6 they put on)were so burnt and balled that they literally rolled right of the slice. The cheese tasted so gooey not to mention, my crust was super thin and flat. I even rechecked my order to ensure I did not order thin crust. I called to the store several times with the intention on bringing it toa managers attention and get it remade but no answer. Not sure what's going on but I hope it is fixed within. I eat from this store a lot.

Atmosphere: 4

Food: 1

Service: 5

DreDay

I only eat from this location

Atmosphere: 5

Food: 5

Service: 5

Kevin A

Good

About a 20 min wait...but at least it was HOT

Atmosphere: 5

Food: 5

Service: 5

Nylah Neal

Gave me the wrong pizza tried to blame it on Uber eats…. And then gave me a personal one at that so unprofessional and trash

Atmosphere: 1

Food: 1

Service: 1

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