Pizza Hut

111 Wadsworth Dr, Richmond
(804) 272-2777

Recent Reviews

Anthony Martin

The Wadsworth Drive store is the best!!!

Atmosphere: 5

Food: 5

Service: 5

Danielle Hartleben

Love the staff and the food is always amazing!Parking: Wadsworth location big parking lot.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Cinnabon Mini Rolls

Jess Barrett

I ordered a pizza from this location and requested that I had extra cheese, extra mushrooms and only half the pizza with black olives not only did it not have extra cheese and no extra mushrooms. It add extra black olives, all over the pizza and my son couldn’t have any, I tried to contact the store and got hung up on three times at this point. I’m just done with Pizza Hut.

Atmosphere: 1

Food: 1

Service: 1

Tami Howard

Great service. Friendly employees.We got our pizza quickly on a busy Friday night and we had not ordered ahead. Love the deep dish pizza...perfect bread like and soft crust!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sides, Cheese Sticks, Supreme Pizza

Aisha Thompson

My experience with pizza was awesome with no problems the other day. Wadsworth Drive Pizza Hut is the best.

Food: 5

Service: 5

Recommended dishes: Triple Chocolate Brownie, Meat Pizza, Breadsticks, Meat Lovers Pizza, Cheese Sticks

Luis Q.

Looks like they don't let you know what they ran out of so you can either choose something else or get a refund, they just guess and give you whatever they want. Never again.!

The Vibe

Always good pizza and friendly staff. Wadsworth Rd. Favorite Location.

Ross Albert

Delivery driver we had last night was very friendly and I feel went above and beyond what a typical delivery driver does. I hope he knows what a great job he’s doing. Pizza was good too!

Joyce Smith

Food was delivered hot and my order was filled correctly.

LeDevin Green

One of the best pizza huts! Great service!!!!

M WT

Worst customer service ever . I don’t recommend anyone to order any type of food from this branch . I literally got violated by the employee on the phone . They messed up my Uber eats order and sent me someone’s order . The employee was n the phone tell me to lower my voice while I was trying to explain .

Titi C

The food was very delicious. Never disappointed

Shawntee Nusbaum

Employees were super nice. My food was ready on time. Thanks!!

Rachel R.

Worst customer service I've ever received. I was given the wrong order sometime within the last year, and I called them to correct it or see if I can exchange it. I was told I can just get a credit for another pizza. I asked for some kind of confirmation code. They said I don't need anything to just use my phone number. I called back now months later knowing there was the chance it wouldn't still be there because it had been a while, so I was fully prepared to just pay for my "free pizza". When I asked the guy on the phone if i had it, he said to hold on the phone which took about 10 minutes and then I was greeted with an aggressive tone, as if he was scolding me, who kept repeating how I don't have a call history and how I can't get my pizza - then put me on hold AGAIN before even letting me respond.Then when he finally came back I tried to explain how there wouldn't be a call history because I ordered it online and called the restaurant after I was home to find the mistake. He then started yelling at me saying how I'm not getting a free pizza. I'm frustrated because it's not even about the pizza, I can buy a pizza, it was about how someone told me the wrong information and made a mistake, and he needs to correct the problem with his staff so it doesn't happen again. I was prepared to pay if I needed to, but i had to hang up the phone because I could barely get a word in, on top of his overly rude demeanor. People like that should absolutely not be working in customer service.

Allie L.

Super courteous with my food allergies. Quick and easy. Friendly staff. Thanks so much, will order again.

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