Love the pizza and love that everything is made fresh. Justin always gives great customer service whenever I go there.
Atmosphere: 5
Food: 5
Service: 5
Debbie
The Vcu in Richmond Va the &PIZZA is The Worst Customer Service the quality of the food. They never get your order right you can’t get a hold of anybody at the store. If your order is wrong corporate there is no phone number. Nobody from Email gets back to you. The district manager doesn’t give a flying flip. I’ve been waiting for a callback from her since Maygoing on almost 5 months now the Willowlawn location I’ve never had a problem with that location.
Atmosphere: 1
Food: 1
Service: 1
Lily Flannery
Pizza would be great if it didn’t take 1-2 hours for a pick up order. Severely understaffed
Deja Holmes
Josh, maybe, the manager was very nice. Helped us order for the first time and even offered a discount. Great service, pizza was good.
plum johnston
please turn the music down it’s 2:30 am and it’s still blasting
Atmosphere: 1
Food: 1
Service: 1
shai
I placed my order at 7pm and had to wait an hour for a flat pizza ! I spent my lunch break waiting for my order that was placed in advance and ended up late for work... the workers were slow with no sense of urgency. I will not be coming back here
Atmosphere: 1
Food: 1
Service: 1
Amanda Kueser
Put a to go order in & was given the wrong order even after I confirmed the name with the employee. &pizza has no way of contacting customer service either. Probably not going to order from here again
Atmosphere: 1
Food: 1
Service: 1
Priyal Patel
Did not make my order correctly? Half the toppings I added to my pizza were not put on there.
This &pizza is just okay. Staff are always a bit standoffish and food is made kinda sloppily. The &pizza at Willow Lawn is WAY better and not that far away.
Spencer Pietrzak
Ordered door dash from here. First off the “bundle deal” I ordered didn’t come with the deal. The pizza is a lot smaller. I don’t know if someone was stoned or not but I will never order from here again. I was refunded so that was nice but it’s not worth it. The pizza is okay. Papa John’s or even Pizza Hut is better.
lucy wondwosen
I always have an issue with this place, food is amazing but orders take over an hour and today an employee was itching her private area in front of me. I felt so disturbed and wanted to cry. She then handed me my food with attitude. Please hire people who are willing to greet customers not be unprofessional and having common decency in public. 2/24/25 update Had a vegan pizza and turned out disappointing, made me so sick after and threw up! Not surprised because I always have a bad experience. Like I want to enjoy a decent vegan pizza because &pizza is always my go to in Nothern Virginia.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Vegan Pizza
lex
Went in and ordered food, they burnt it and still gave it to me, full price at that.
Atmosphere: 1
Food: 1
Service: 1
Victoria Castagnola
reeeeally good pizza spot. Loyalty program is pretty good, accessible to VCU students, small but cool inside, lots of unique options for pizzas. Good vegan and vegetarian options from the looks of it. Fire garlic knots and the employees are funny (but still get stuff done of course!). I don't go here a lot bc when I do I order half the menu haha.
There is a broke duo discount thing where you get like two personal cheese pizzas for like 16 bucks if u look at their menu online u will see what I mean.
Customization doesn't cost like a billion dollars if you want some good finishing stuff like red pepper or pickled onions. They didn't even charge me for the fancy goat cheese so that was cool.
Would take a photo of my food but it's in my belly
Love the pizza and love that everything is made fresh. Justin always gives great customer service whenever I go there.
Atmosphere: 5
Food: 5
Service: 5
The Vcu in Richmond Va the &PIZZA is The Worst Customer Service the quality of the food. They never get your order right you can’t get a hold of anybody at the store. If your order is wrong corporate there is no phone number. Nobody from Email gets back to you. The district manager doesn’t give a flying flip. I’ve been waiting for a callback from her since Maygoing on almost 5 months now the Willowlawn location I’ve never had a problem with that location.
Atmosphere: 1
Food: 1
Service: 1
Pizza would be great if it didn’t take 1-2 hours for a pick up order. Severely understaffed
Josh, maybe, the manager was very nice. Helped us order for the first time and even offered a discount. Great service, pizza was good.
please turn the music down it’s 2:30 am and it’s still blasting
Atmosphere: 1
Food: 1
Service: 1
I placed my order at 7pm and had to wait an hour for a flat pizza ! I spent my lunch break waiting for my order that was placed in advance and ended up late for work... the workers were slow with no sense of urgency. I will not be coming back here
Atmosphere: 1
Food: 1
Service: 1
Put a to go order in & was given the wrong order even after I confirmed the name with the employee. &pizza has no way of contacting customer service either. Probably not going to order from here again
Atmosphere: 1
Food: 1
Service: 1
Did not make my order correctly? Half the toppings I added to my pizza were not put on there.
Good concept but over priced
Atmosphere: 2
Food: 4
Service: 2
Order was wrong.
Restaurantji Recommends
This &pizza is just okay. Staff are always a bit standoffish and food is made kinda sloppily. The &pizza at Willow Lawn is WAY better and not that far away.
Ordered door dash from here. First off the “bundle deal” I ordered didn’t come with the deal. The pizza is a lot smaller. I don’t know if someone was stoned or not but I will never order from here again. I was refunded so that was nice but it’s not worth it. The pizza is okay. Papa John’s or even Pizza Hut is better.
I always have an issue with this place, food is amazing but orders take over an hour and today an employee was itching her private area in front of me. I felt so disturbed and wanted to cry. She then handed me my food with attitude. Please hire people who are willing to greet customers not be unprofessional and having common decency in public.
2/24/25 update Had a vegan pizza and turned out disappointing, made me so sick after and threw up! Not surprised because I always have a bad experience. Like I want to enjoy a decent vegan pizza because &pizza is always my go to in Nothern Virginia.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Vegan Pizza
Went in and ordered food, they burnt it and still gave it to me, full price at that.
Atmosphere: 1
Food: 1
Service: 1
reeeeally good pizza spot. Loyalty program is pretty good, accessible to VCU students, small but cool inside, lots of unique options for pizzas. Good vegan and vegetarian options from the looks of it. Fire garlic knots and the employees are funny (but still get stuff done of course!). I don't go here a lot bc when I do I order half the menu haha.
There is a broke duo discount thing where you get like two personal cheese pizzas for like 16 bucks if u look at their menu online u will see what I mean.
Customization doesn't cost like a billion dollars if you want some good finishing stuff like red pepper or pickled onions. They didn't even charge me for the fancy goat cheese so that was cool.
Would take a photo of my food but it's in my belly
Atmosphere: 5
Food: 5
Service: 5
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