Plaza Azteca Mexican Restaurant · Broad
6623 W Broad St, Richmond
(804) 888-9984
Recent Reviews
Sort by
Great place for great drinks. Very friendly staff. Very nice atmosphere
Atmosphere: 5
Service: 5
I've been here three times now. I only go because friends go. This has happened ALL THREE TIMES. Long story short.... If you pay with cash, the waiters/ waitresses/ bar staff either act like they don't know English or they just don't give change. I normally tip 20% ALWAYS. I used to wait tables. I know what's it's like. GIVE ME MY CHANGE, AND LET ME GIVE YOU WHAT I THINK YOUR SERVICE IS WORTH. THANK YOU.
Got wrangled into coming back. The margaritas have gone up from $5....... The waitress at first said they were $7..... Then came back to inform us they are now $10!!!! Not to mention they are 3 times smaller...... We won't be back. EVER.
Atmosphere: 1
Food: 1
Service: 1
Always love eating here and we love their service. Their margaritas are a bit pricey but worth it.
Atmosphere: 5
Food: 5
Service: 5
No bueno.
If you love unlimited chips and salsa because you’ll be waiting so long you forget you even ordered food, this is your place. I’m on my third basket of chips. My cheese dip has fully coagulated twice and needed to be reheated, which honestly felt like a science experiment.
From what I can see, only about four of the fifteen tables even have patrons, so it’s not exactly slammed. Still waited over an hour. When the food finally arrived, it was wrong.
Skip ordering a meal. Just come hungry, plan to fill up on chips, and enjoy the waiting. The chips are the most reliable thing here.
Atmosphere: 3
Food: 2
Service: 1
We came in, got seated at the first booth. I’m not going to dwell about the draft from the door. The waitress had a cold or ECT. I came out to be with a family member to unwind. I Taste the food, I sipped the drink. Unacceptable in all areas, you should have sent the waitress home sniffing and coughing. She didn’t even know the Menu. Horrible customer service!!!
We're so glad to have come across this restaurant up the street from our hotel. After traveling this hit the spot! Portions more than enough for two people, food fresh and hot. Drinks made just right and service was ok for a Friday night. If you live in this area definitely make a visit soon you won't be disappointed.
Atmosphere: 4
Food: 5
Service: 3
This has become a favorite place for my family. The guacamole and queso are always a go to!
Atmosphere: 5
Food: 5
Service: 5
First and last time.
Last night
Food: 1
Amazing food, great Margaritas, service was awesome and nice ambiance!! Highly recommended!!
Atmosphere: 5
Food: 5
Service: 5
The prices just keep getting higher and higher and they keep serving less and less food. The nachos taste horrific. They don’t put any cheese on them. The servers are rude. The male bar tenders are worse. It used to be my favorite restaurant. Now, I just see them as cheap.. over priced and bad service. They will fight back if they get you’re order wrong. No accountability. Just a disaster. Get this business off the streets.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was AMAZING. I got one of the tacos I can't remember exactly which one but lord have mercy were they good. The service....on a nonjudgmental note it's a Hispanic restaurant so English might not be the first language of your server. Although he did his best he needs some pointer. Refilled drinks without replacing ice (3 drink refills, less and less ice each refill). Got my drink order wrong after trying my hardest to explain what I wanted (Shirley temple) because he didn't seem to understand I specified Sprite and Grenadine. But other than trying to get a different server next time I go. I WILL BE BACK. SO GOOD
Atmosphere: 5
Food: 5
Service: 1
Enjoyed my meal there. The guacamole needed more spices, too fresh.
Atmosphere: 5
Food: 4
Service: 4
Yesterday I had a shrimp chipotle burrito and dined in. It was really good. Today I had to have another. I got it to-go. It was even better today. Like the best shrimp burrito I’ve ever had!!!
Atmosphere: 5
Food: 5
Service: 5
Prices have gone up, quality has decreased. 25 dollars for 3 shrimp tacos? I didn't read the price so had major sticker shock when the bill came. They used to serve real large shrimp. Now they are smallish medium shrimp that taste terrible. I can do much better for much less at home.
Atmosphere: 3
Food: 2
Service: 5
RUN...DONT WALK TO THIS LOCATION!
My only small issue was it was my 1st time there, and they have some items that belong in a magazine. I didn't get much information and or detailed suggestions etc so I just got the shrimp mix fajitas...omg they were amazing. Ya know how you order fajitas and it seems like one mushy texture? Nope the chicken steak and shrimp...and veggies were all perfectly different textures and just a flavor bomb. Tableside guacamole was special. This seems better than the other location too but its been a while.
Atmosphere: 5
Food: 5
Service: 3
Loading...