Popeyes Louisiana Kitchen

8044 W Broad St, Richmond
(804) 303-3639

Recent Reviews

Amal Hammad

I order a 8 piece chicken tender meal with other food. I arrive at the house and notice there were no chicken tenders so I do the only sane thing possible and go back to get my chicken tenders. While I’m there the person wants to have a attitude and but then gives me my food. He said he gave me chicken tenders but once I’m back at my house I open the back and I open it so there chicken. NO CHICKEN TENDERS. There customer service needs some work and they need to tell there customers the truth and give them there chicken tenders.

Atmosphere: 1

Food: 1

Service: 1

Lovie Brown

I ate lunch with a friend on Saturday March 30th at the new Popeyes near willow lawn it use to be the old burger king my chicken mashed potatoes with gravy it's really good I love their biscuits too I love Popeyes I am glad they put a Popeyes their

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings

Yard365

Came around 1:30 2/27 great customer service fresh hot wings and

Atmosphere: 5

Food: 5

Service: 5

Christian Hennelly

Best fish sandwich!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish Sandwich

David Jones

Our app placed order was paid and confirmed yet when we arrived to pic it up.....POOF.....no order existed. We ordered AGAIN, paid again and I am still waiting for someone to contact me to refund.my

Atmosphere: 1

Food: 4

Service: 2

Anselma Williams

❤️ love the food ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Blueberry Lemon, Cocktail Sauce, Fried Chicken, Mashed Potatoes, Chicken Wings, Dinner Combo, Apple Pie

Jacqueline Jones

The drive-thru attendant was very pleasant, told me my combo order of spicy wings would take 11 minutes and Yes I was willing to wait; who doesn't want fresh hot food!! A truly enjoyable meal and experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken, Dinner Combo, Wings

Thomas Brown

As much as I love Popeyes, I’m tired of getting home and finding some of my order missing, weather it’s a side order, biscuits, or sauce there is always something missing.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Fried Chicken, Wings

Neil Spoonhower

Good food really slow service and consistently have a very difficult time ordering. I ordered three different items and the person taking the order got them completely wrong each time and I had to repeat myself three times at least. Seems like investing in a better intercom system is inbirser.

Atmosphere: 4

Food: 5

Service: 2

Trinity Barr

ordered and paid, then they came to the window three times after i paid to tell me they don’t have pretty much anything i ordered. you’d think they’d tell you that as you order it but whatever, they suck that’s

Atmosphere: 1

Food: 1

Service: 1

ashley burnett

Food is always hot & delicious.

Atmosphere: 5

Food: 5

Service: 5

Bert Gordon

Chicken good... price....high.

Atmosphere: 4

Food: 4

Service: 5

david malone

2nd visit in a week , both times above and beyond customer service fresh hot chicken and fresh soft buttery biscuits.

Atmosphere: 5

Food: 5

Service: 5

Rain E. Waters

Clean inside. Long lines in the drive thru. But it always moves along quickly. Food is hot.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Chicken Strips, Fried Chicken, Mashed Potatoes, Strawberry Lemonade Frozen, Dinner Combo, Spicy Chicken Sandwich

Catherine Clowers

My mother in law went inside to get a 24 piece chicken wings the girl at the counter told her it's $2.60 a wing. How when a 6 pice is $5.99. Made no sense. Better train your cashier better.

Atmosphere: 1

Food: 3

Service: 1

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