Had a great sandwich, glad I randomly found this place in Maps. Nice atmosphere for a Sunday afternoon with the live music.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: A Wreck
Cassandra Haunt
sandwich was somehow greasy and dry at the same time, only could stomach half and it still made me sick- gross
Food: 1
Kelsie Campbell
Ordered a moderate sized order for a work meeting(30+ people) and it arrived before the scheduled time, the packaging was easy to decipher, everything was accounted for. Overall experience was great and the delivery driver was super nice. Very grateful for the quick turnaround!
Food: 5
Service: 5
Recommended dishes: A Wreck, Chocolate Brownie Cookie, Meatball, Sandwich
Barbe J
I have never heard of Potbelly's, so my son a d I decided to give it a try. The restaurant was small, the atmosphere was going for a "kitchsy" vibe, but fell short. Their menu isn't very large, and consists of just your. basic run of the mill sandwich shop fare. My son opted for the foot long Italian sub which has salami, capicola,pepperoni, motadelo, and provolone cheese. You can make it a meal by adding chips and a soft drink for $4.00 more. If you choose a bottled drink instead of a fountain it costs $0.70 more. I ordered the Apple walnut chicken salad, but went with the 1/2 size instead of the large. The salad is supposed to contain apples, chicken, bleu cheese, grapes, cranberries, candied walnuts on a bed of greens. I was sorely disappointed with what I actually got. There was hardly any chicken at all, the walnuts were not candied, just plain un- salted walnut pieces, I saw no cranberries, I found maybe 4 chunks of bleu cheese, there were a few chunks of apple on a wilted handful of greens. I opted for a bottle of soda, because they didn't have what I wanted on tap. The staff were friendly, and the place was relatively clean, but due to the low quality, I will not be eating at a Potbellies again. Final bill for lunch for 2 was $22.65.
Atmosphere: 3
Food: 2
Service: 3
Lee Ingalls
Business was clean. Food was already prepared from online order. Sub was made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
brittany simmons
the staff at this location are amazing! do kind, patient and helpful! i will definitely be back to this location again!
Atmosphere: 5
Food: 5
Service: 5
Patrick J. Foltz
Monse was super helpful in explaining the menu options and getting our office order together!10/10 would go back!
First time eating here and it was a DoorDash delivery. The app doesn’t give you an option to add anything to your sandwich so I figured it might come with at least ltm. It did not, just dry turkey on dry bread. Not worth $23 in the least.
Food: 1
Service: 5
David Patten
This location is always clean , very persistent employees, i never have to wait, & again food is always fresh. I recommended to a friend & she was just as pleased..
Atmosphere: 4
Food: 4
Service: 4
Bill Hall
Ate at the Potbelly Scotts Addition in Richmond,VA today (3/24/24). Food was great but they were unable to add the $46+ amount to my points account. Is there a way to add it later? There should be!
Infinite stars for the amazing employee, Hector. He was swift and knowledgeable about the Potbelly menu. He helped me pick out the perfect sandwich to order, and made my first experience amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Nitin Patel
Tables are too greasy, not clean. Can’t put our hands on the table and eat.Thanks
Vegetarian options: Good
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Italian
Jointwarrior202
10/10. a wreck was awesome definitely recommend. deserves 5 stars all the way and it’s
Atmosphere: 5
Food: 5
Service: 5
Lauren Tucker
JM was awesome this evening. Super friendly and flexible.
Dietary restrictions: Knowledgeable and acommodating to my daughter’s dairy allergy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Avocado, Blta
Jamie
Very polite and prompt staff, even during a lunch rush. 5/5!
Had a great sandwich, glad I randomly found this place in Maps. Nice atmosphere for a Sunday afternoon with the live music.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: A Wreck
sandwich was somehow greasy and dry at the same time, only could stomach half and it still made me sick- gross
Food: 1
Ordered a moderate sized order for a work meeting(30+ people) and it arrived before the scheduled time, the packaging was easy to decipher, everything was accounted for. Overall experience was great and the delivery driver was super nice. Very grateful for the quick turnaround!
Food: 5
Service: 5
Recommended dishes: A Wreck, Chocolate Brownie Cookie, Meatball, Sandwich
I have never heard of Potbelly's, so my son a d I decided to give it a try. The restaurant was small, the atmosphere was going for a "kitchsy" vibe, but fell short. Their menu isn't very large, and consists of just your. basic run of the mill sandwich shop fare.
My son opted for the foot long Italian sub which has salami, capicola,pepperoni, motadelo, and provolone cheese. You can make it a meal by adding chips and a soft drink for $4.00 more. If you choose a bottled drink instead of a fountain it costs $0.70 more.
I ordered the Apple walnut chicken salad, but went with the 1/2 size instead of the large. The salad is supposed to contain apples, chicken, bleu cheese, grapes, cranberries, candied walnuts on a bed of greens. I was sorely disappointed with what I actually got. There was hardly any chicken at all, the walnuts were not candied, just plain un- salted walnut pieces, I saw no cranberries, I found maybe 4 chunks of bleu cheese, there were a few chunks of apple on a wilted handful of greens. I opted for a bottle of soda, because they didn't have what I wanted on tap.
The staff were friendly, and the place was relatively clean, but due to the low quality, I will not be eating at a Potbellies again.
Final bill for lunch for 2 was $22.65.
Atmosphere: 3
Food: 2
Service: 3
Business was clean. Food was already prepared from online order. Sub was made perfectly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
the staff at this location are amazing! do kind, patient and helpful! i will definitely be back to this location again!
Atmosphere: 5
Food: 5
Service: 5
Monse was super helpful in explaining the menu options and getting our office order together!10/10 would go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Vegetarian, Italian, Sandwich
First time eating here and it was a DoorDash delivery. The app doesn’t give you an option to add anything to your sandwich so I figured it might come with at least ltm. It did not, just dry turkey on dry bread. Not worth $23 in the least.
Food: 1
Service: 5
This location is always clean , very persistent employees, i never have to wait, & again food is always fresh. I recommended to a friend & she was just as pleased..
Atmosphere: 4
Food: 4
Service: 4
Ate at the Potbelly Scotts Addition in Richmond,VA today (3/24/24). Food was great but they were unable to add the $46+ amount to my points account. Is there a way to add it later? There should be!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad, Meatball
Restaurantji Recommends
Infinite stars for the amazing employee, Hector. He was swift and knowledgeable about the Potbelly menu. He helped me pick out the perfect sandwich to order, and made my first experience amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Tables are too greasy, not clean. Can’t put our hands on the table and eat.Thanks
Vegetarian options: Good
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Italian
10/10. a wreck was awesome definitely recommend. deserves 5 stars all the way and it’s
Atmosphere: 5
Food: 5
Service: 5
JM was awesome this evening. Super friendly and flexible.
Dietary restrictions: Knowledgeable and acommodating to my daughter’s dairy allergy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Avocado, Blta
Very polite and prompt staff, even during a lunch rush. 5/5!
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