Regency Inn Richmond
1500 Eastridge Rd, Richmond
(804) 285-9061
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Paid for 2 nights get there atv4:30am. Go to bed about 7. Get woke up to a knock on the door telling me to leave me and my wife was fighting all night I told him you better go check those cameras. After he checked the camera he apologized. Like I told him I would look at the cameras before I go knocking telling someone they gotta leave. He was the owner or the manger or something his name was phill I would not recommend this place. The only good thing about this place is the mirror over the bed. Lol
Wifi was out, but they reassured us we still had cable, though the TV was Roku brand which needs the internet for its streaming functions. The wifi password was never given, but instead the manager told us she might reset the modem or something. Which doesnt help me connect my devices like my laptop, etc.
Hard to belive a HOTEL's wifi would be down the 1 night I stayed.
We never checked out of a hotel so fast. We don’t stay in the nicest hotels. We just sleep so it’s not a huge deal, but this was just something else. So dirty. Paid to stay for maybe an hour. Don’t even waste your time & money.
Room was cleaned properly. I always wipe things down with clorox wipes and let's just say, housekeeping should be ashamed. The curtains must have never been washed and there was this nasty looking lounge chair that should be thrown away. They did a poor job sweeping, we moved the table with the LITTLE TV on it closer to the bed so we could see and they haven't swept under thar thing in a while. The location was great, the price was good but the rooms need to be cleaned and wiped down way better! We were in room 326.
Went to drop off client, the client couldn't use key card, it was suggested to “just leave door unlocked!” Bye!
This place is nasty. The photos are about 20 years old. I haven't been here long and I am itching. I tried to run a bath and the water is lukewarm at best. The dead bold on the door is hard to engage and the bed side lamp is broken. There aren't any reachable sockets near the bed to charge my phone and there is no remote for the TV, no closet at all just a couple of stick on hooks. My reservation is non refundable. I am on a limited income and only here because my husband was life flighted to a nearby hospital.
Mostly clean. Room service is aholes tho. Who comes at 9am ?? All 3 days 9am housekeeping was crazy
This place was absolutely disgusting. The room was filthy, there was what I assumed to be food smeared all over the walls, the walls are paper thin. Never going back to this place.
Solid location. Walking distance to a very good mix of stores and restaurants. Rooms are exactly what you expect in a 70$ old hotel. Front desk was nice. They do want ID for all guests.
I have been here for 1 week. The TV remote doesn't work.
The first time I put something in the microwave and I opened it up there was a cockroach running around in circles; I thought it was a one-off. It was not. There's no telephone in the room. I had water dripping from the ceiling into the bathtub. Scared to take a shower, thought the ceiling would cave in. It's a three-story 300 plus room hotel and yet they put somebody right beside me for the last week that sounds like they're playing basketball with a bowling ball until 2am and then they start back at 5am. I don't want to complain because then they'll know who it is but at these prices, this is miserable and I STILL have to ride to a friend's house to take a shower. I will say that the housekeeper is the best part about this place. She is the sweetest lady ever.
Restaurantji Recommends
0/10, Goddess Blue Heart, Chris Chan, was not there. Thoroughly disappointed.
Safety: not safe because chris was not there.
Service: 2
The front end clerk (tattoos & piercings) was great, he was friendly and willing to help in what ever was needed.
That’s where the good ends, this place is absolutely disgusting. Wall paper coming off, mold, bathroom was horrific, I’m adding pictures for context. The owners need to step up and renovate and stop trying to get rich by making people stay in this garbage.
Also, they are charging 80$ a night a minimum 😂😂😂😂😂
Rooms: Disgusting
Safety: People up at all hours!
Service: 2
Exactly what you pay for. No bugs or mice.
Service: 2
The room is not great.
The bathroom, though... DISGUSTING!!!! The toilet didn't look like it had been cleaned at all. There are scuffs, dirt and shoe prints all over the floor and walls, the bathtub is nasty as I've ever seen, I would NOT shower or bathe in it with bare feet for fear of catching some kind of fungus. So, yay for not being able to get clean!
The bed is pretty hard, not very comfortable. I've read the reviews and ALLLLL the mentions of bed bugs, so I'm not sleeping under any of the covers/sheets... I'm terrified for what the night may bring, I don't like bugs.
The ONLY positive aspect is that the heat works.
Safety: I do not feel safe outside of the room, barely even so IN the room.
Room pretty dirty. Door hitting the toilet. Cheap hotel drew cheap clients. Lots of weed. The mattress was the cheapest I have ever seen. Hard to find the front office. While I have stayed in worse, I will be staying elsewhere on my visits. When I first called they said I could only reserve a room through Expedia. Very odd.
Service: 3
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