Genuinely some of the worst food I've ever had. Clearly just frozen reheated stuff, like bad school cafeteria-level stuff. I had an egg and cheese biscuit. The biscuit was pitiful, flat, and dry. The eggs were rubbery. The cheese looked like a Kraft single. And it was like $12. Insane. The person next to me got the chicken and waffle biscuit. It was literally just reheated frozen chicken tenders on the same kind of sad biscuit I had. Apparently they were also gross.
I'm pretty easy to please. Check my other reviews, I rarely rate places under 4 stars. But nothing could redeem this food.
The staff is great, everyone was very nice and helpful. The vibe of the place is very nice and cool. The food was just god awful, especially for the price. Wish I'd just gone to McDonald's for breakfast. Spend your hard earned money elsewhere.
Atmosphere: 4
Food: 1
Service: 5
Jay M
Looks can be deceiving. Nice enough restaurant with beautiful decor. I came into the restaurant right after checking into the hotel. I was told that the kitchen closed at 10:30pm by both the front desk and the restaurant’s bartender. I guess that’s not actually true because I was told it closes at 10:15pm when I tried to order a slice of chocolate cake at 10:15. Then told that the cook had to leave early and that’s why it was closed. The food itself was nothing to brag about. I had the pork chop, Mac & cheese, and coleslaw. The coleslaw and Mac & cheese were clearly store bought. Besides the food being very unimpressive, the idea that warming up a frozen chocolate cake slice was too much trouble demonstrates the quality (or lack of) customer service at the restaurant. Overall, great stay at the hotel itself, but DEFINITELY eat elsewhere or have something delivered.
Parking: Hotel parking costs $33 and valet only
Kid-friendliness: Kids were present and had a good time
Atmosphere: 3
Food: 2
Service: 1
Marvin Branch
Ruegers in Richmond, VA exceeded expectations with delicious food, outstanding service from Mr. Robinson and Jessica, and appealing aesthetics. A top-notch dining
Atmosphere: 5
Food: 5
Service: 5
David Dehoney
The space is really pretty and the servers and line cook are as nice as can be, but the menu has been really scaled back from a couple years ago, just plain options like chicken sandwich and burger, no "southern food with a twist" like they used to have. Hopefully as the world goes back to normal they'll pick up enough traffic to start bringing back the old menu.
robynrus
My husband and I ended up staying at the Commonwealth unexpectedly after serious car trouble driving from D.C. to Asheville. We beelined to Rueger's bar upon check-in and had the pleasure of having a couple beverages served by bartender K.O. She was a delight. Kind, funny, and helpful. After a long day, it was just what we needed.
robinbellino
My husband and I ended up staying at the Commonwealth unexpectedly after serious car trouble driving from D.C. to Asheville. We beelined to Rueger's bar upon check-in and had the pleasure of having a couple beverages served by bartender K.O. She was a delight. Kind, funny, and helpful. After a long day, it was just what we needed.
JoAnn Pauline
Just checked-in today. This place is absolutely beautiful, everyone is so friendly, everything is clean, the bed and pillows are so comfortable .. I’m so happy I chose this hotel
Raven M
I love visiting here. The staff was very helpful and observant. The place has a cool atmosphere. Food is like a restaurant in Louisville I liked.
Becky Fuller
The staff is super friendly, great location, very comfy bed.
hbhakh
I had meeting at the Capitol and needed a convenient lunch. Rueger's fit the bill. They have a lunch buffet for $15 that includes a variety of items plus beverage. The food was good and the staff were very nice. Rueger's was exactly what I was looking for.
It’s a 5 star experience with bargain prices. Beautifully decorated, spotless, and spacious suites. Nice linens and mattress. Dog friendly. Great location in the heart of town. Exceptional service and food at all hours. Thank you for taking such great care of us during our stay.
Classygenes
Thanks for stopping by and grabbing a bite to eat. We look forward to seeing you again next time your plans bring you downtown.
Liz Evans
The food is great and the service is amazing!
Eric Bruce
Beautiful and very spacious suites. Amazing staff. Simply sublime restaurant.
Genuinely some of the worst food I've ever had. Clearly just frozen reheated stuff, like bad school cafeteria-level stuff. I had an egg and cheese biscuit. The biscuit was pitiful, flat, and dry. The eggs were rubbery. The cheese looked like a Kraft single. And it was like $12. Insane. The person next to me got the chicken and waffle biscuit. It was literally just reheated frozen chicken tenders on the same kind of sad biscuit I had. Apparently they were also gross.
I'm pretty easy to please. Check my other reviews, I rarely rate places under 4 stars. But nothing could redeem this food.
The staff is great, everyone was very nice and helpful. The vibe of the place is very nice and cool. The food was just god awful, especially for the price. Wish I'd just gone to McDonald's for breakfast. Spend your hard earned money elsewhere.
Atmosphere: 4
Food: 1
Service: 5
Looks can be deceiving. Nice enough restaurant with beautiful decor. I came into the restaurant right after checking into the hotel. I was told that the kitchen closed at 10:30pm by both the front desk and the restaurant’s bartender. I guess that’s not actually true because I was told it closes at 10:15pm when I tried to order a slice of chocolate cake at 10:15. Then told that the cook had to leave early and that’s why it was closed. The food itself was nothing to brag about. I had the pork chop, Mac & cheese, and coleslaw. The coleslaw and Mac & cheese were clearly store bought. Besides the food being very unimpressive, the idea that warming up a frozen chocolate cake slice was too much trouble demonstrates the quality (or lack of) customer service at the restaurant. Overall, great stay at the hotel itself, but DEFINITELY eat elsewhere or have something delivered.
Parking: Hotel parking costs $33 and valet only
Kid-friendliness: Kids were present and had a good time
Atmosphere: 3
Food: 2
Service: 1
Ruegers in Richmond, VA exceeded expectations with delicious food, outstanding service from Mr. Robinson and Jessica, and appealing aesthetics. A top-notch dining
Atmosphere: 5
Food: 5
Service: 5
The space is really pretty and the servers and line cook are as nice as can be, but the menu has been really scaled back from a couple years ago, just plain options like chicken sandwich and burger, no "southern food with a twist" like they used to have. Hopefully as the world goes back to normal they'll pick up enough traffic to start bringing back the old menu.
My husband and I ended up staying at the Commonwealth unexpectedly after serious car trouble driving from D.C. to Asheville. We beelined to Rueger's bar upon check-in and had the pleasure of having a couple beverages served by bartender K.O. She was a delight. Kind, funny, and helpful. After a long day, it was just what we needed.
My husband and I ended up staying at the Commonwealth unexpectedly after serious car trouble driving from D.C. to Asheville. We beelined to Rueger's bar upon check-in and had the pleasure of having a couple beverages served by bartender K.O. She was a delight. Kind, funny, and helpful. After a long day, it was just what we needed.
Just checked-in today. This place is absolutely beautiful, everyone is so friendly, everything is clean, the bed and pillows are so comfortable .. I’m so happy I chose this hotel
I love visiting here. The staff was very helpful and observant. The place has a cool atmosphere. Food is like a restaurant in Louisville I liked.
The staff is super friendly, great location, very comfy bed.
I had meeting at the Capitol and needed a convenient lunch. Rueger's fit the bill. They have a lunch buffet for $15 that includes a variety of items plus beverage. The food was good and the staff were very nice. Rueger's was exactly what I was looking for.
Restaurantji Recommends
Excellent service and generous pours.
It’s a 5 star experience with bargain prices. Beautifully decorated, spotless, and spacious suites. Nice linens and mattress. Dog friendly. Great location in the heart of town. Exceptional service and food at all hours. Thank you for taking such great care of us during our stay.
Thanks for stopping by and grabbing a bite to eat. We look forward to seeing you again next time your plans bring you downtown.
The food is great and the service is amazing!
Beautiful and very spacious suites. Amazing staff. Simply sublime restaurant.
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