Sabai

2727 W Broad St, Richmond
(804) 367-4992

Recent Reviews

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PAIN AND GAIN SPORTS

Went one time with reservation and when there they said they didn’t have any tables and second time shows open on Sunday from 4 to 10, got there and was closed.

Atmosphere: 1

Food: 1

Service: 1

Roger Wood

A really chill vibe even went during the snow storm lol

Atmosphere: 5

Food: 5

Service: 5

Estefania Montalvo

Best food and cocktails in Richmond. Ryan is the best bartender super attentive and very knowledgeable. A must visit in Richmond!!

Atmosphere: 5

Food: 5

Service: 5

Philip

Beautiful spot with great drinks and even better food. If I were served their beef tips at Ruth's Chris I wouldn't bat an eye

Atmosphere: 5

Food: 5

Service: 5

Gustav Hebner

Not many places get both phenomenal spice and flavor. This place does

Atmosphere: 5

Food: 5

Service: 5

em1ownerify

Drove 45 mins away and had a reservation only to be put in a closet of a room. Asked 4 times for chop sticks. All the beer was weird.

BT

OWNER/S SHOULD START READING THE REVIEWS!
I thought I was the only one who got almost half a portion(to be honest its way less) but when i read the reviews its clear if anyone orders a takeaway you will need to check your food while you are at the resturant. $30.94 for not even half a plate is a RIP-OFF. I even called the resturant when I got home and saw the food, the lady who answered the phone said the manager will call me back that was 06/30/2025 around 7.10 pm, and no one called back. I'm usually fair, but charging full price, mess up the order, and trying not to make up for it is the WORST customer service. Never going back

Atmosphere: 1

Food: 1

Service: 1

David Jones

Great place! Everyone should try this place.

Atmosphere: 5

Food: 5

Service: 5

Turner

Rushed service with no feeling of the servers wanting to be there. The costumer service lacks in many areas and makes you want to get in and get out. Would not recommend this place for newcomers looking to enjoy their time in Richmond.

Atmosphere: 1

Food: 1

Service: 1

C

I enjoyed the papaya salad and wok entree. Service was excellent and the environment was great for meeting woth friends and family. Parking is challenging so be prepared to walk a few blocks if the small lot available next to the restaurant is full.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Papaya Salad

vegan.travels

Sabai has become one of my regular spots in Richmond. Their menu doesn’t clearly label veg/vegan items (I wish it did) but the team is knowledgeable about the vegan options, which include most/all of the curries. I usually get the Panang curry, and it’s amazing 🍛 Updated from previous review on 2025-12-10

colin keenan

This review is primarily about the service. It was one of the worst dining experiences I’ve ever had. The food itself was decent, though we were too frustrated to enjoy it.

We were a larger party, which I understand can be challenging, but the service was unacceptable. After being seated, it took about 15 minutes just to receive water. After our orders were taken, we didn’t start getting drinks until roughly 45 minutes later. A few of the appetizers arrived before all of our drinks did. When I asked about the delays, the server responded that she had been bringing drinks out “one or two at a time.” Oddly, the beers and wines took the longest.

Our entrées took just as long—around an hour forty five. We were given an excuse about a fish dish taking 45 minutes to cook, but it arrived well beyond that timeframe. One entrée even came out shortly after the appetizers, while the rest didn’t arrive for a very long time.

A table seated after us received their drinks, entrées, and finished eating before we even had all of our beverages.

The server never checked in to offer drink refills; we had to ask for more water ourselves. She didn’t check back after dropping off the food and never apologized for the excessive wait times.

We were celebrating a birthday before a concert, and we ended up missing the first half of the show because of the delays. We then had to rush through our meals and the cake we brought.

To top it off, the server added a 20% gratuity to our checks, despite providing some of the worst service I’ve ever experienced. She seemed high or something. Honestly, we would have been better off going to the McDonald’s across the street.

We thought about asking for a manager, but figured it probably wouldn’t help much if they hadn’t noticed this going on with one of the tables on their own.

The restaurant had also informed us there would be a $110 charge if we didn’t show up. Between that and the automatic gratuity, it really feels like they’re only looking out for themselves. Avoid Aah'Niyah P if you do go.

Nicholas Junes

Horrible service. We were not greeted when we came in then we were seated and sat there for over 10minutes and no server to be found. It was not busy on a Thursday night. We got up and left. It’s also excessively dark and you can only read the menu if you get your phone flashlight out. Not sure what that’s about but never going back. Food is average anyway

Atmosphere: 2

Food: 3

Service: 1

Same Fly

👍🏾👍🏾 love the vibe. Great drinks and food

Atmosphere: 5

Food: 5

Service: 5

Chris Brumfield

Went on a dark and stormy night. Sara was our bartender and she did a great job! She works like she’s four people! Hair braided , hair down, bangs, up do! I love the Larb Gai. The sun dried beef is a favorite bite. Tried the pad krapow. You ever had Thai eggplant before? It’s a crazy new vegetable to me. Like a mushroom and a cucumber had a love child.
Cocktails were solid. Refreshing wine.
Mostly Sara’s sunny demeanor made up for the gloomy weather. Always ask for Sara

Atmosphere: 5

Food: 5

Service: 5

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