I must say it's a huge turn off. The food was extremely cold, old and undercooked as seen on pic. Total waste of money. I tried calling but no answer.
Atmosphere: 2
Food: 1
Service: 5
Naja M
Horrible service I would not go here the food is nasty and not worth it! The young man at the register was rude/ not good customer service at all.
Jesseca Fitzgerald
Food was cold but great service
Atmosphere: 4
Food: 2
Service: 5
Mike Newton
Young Hispanic lady at the front desk is not interested in her job. On her phone openly at the front desk. Also when my order was ready she mumbled it and sat on the counter instead of handing it to me. This was 2.23.25 @ 11am.
Atmosphere: 1
Service: 1
Darius. Cox (lithium movment)
Drowned my food in sauce got order wrong I know it’s fast food so I won’t go on a rant ik things happen but 30$ is a lot for messed up food
Atmosphere: 3
Food: 1
Service: 3
Jasmyne Jeske
There was a skimmer on the card reader. I swiped my card and the next day I had a fraud alert for someone attempting to make purchases with my card. I know for sure it had to have been the card reader there because it was the only place I had been during that time and I still have the physical card. Also terrible service and rude staff.
Charley LaPlume
This location is so inconsistent in every way. I came in today and the person at the front was hunched over watching something on their phone with full volume. They glanced up at me and then continued watching their phone and rubbing their hair over and over. I was never greeted. There was 1 person actually working in the back and she didn’t even greet me or say a single word, just went and got a register ready and looked up at me. Then I told her I was picking up an order (which doesn’t require a register). Now that I’ve gotten all the way home, part of my order is missing. Trash customer service just to not get the food I paid for. It’s a Sonic.. I’m not expecting 5-star service, but a simple “Hello” would’ve made all the difference.
Atmosphere: 1
Food: 4
Service: 1
Michael Modica
A cardinal sin was committed … mozzarella sticks with no sauce. Edited: the bacon cheeseburger had 1 single 1/2” piece of bacon.
Atmosphere: 1
Food: 2
Service: 1
Violette Lilly Rose Patrick
Believe person at register over charged us. Didn't get a receite either. Unfriendly and seemed very unhappy w their job!
Atmosphere: 2
Food: 2
Service: 1
Jamie Wagstaff
Awful service. Shakes only had ice cream in it. Too thick. Employee didn't care.
I’ve visited this Sonic about ten times in the last two weeks, and their service is very inconsistent. I usually order drinks through the app, but it’s a hit or miss whether my order is correct. The one time I ordered food, they were out of the item I wanted and couldn’t provide a refund on the spot—I had to contact customer service to resolve it. This level of service is frustrating and needs improvement.
I must say it's a huge turn off. The food was extremely cold, old and undercooked as seen on pic. Total waste of money. I tried calling but no answer.
Atmosphere: 2
Food: 1
Service: 5
Horrible service I would not go here the food is nasty and not worth it! The young man at the register was rude/ not good customer service at all.
Food was cold but great service
Atmosphere: 4
Food: 2
Service: 5
Young Hispanic lady at the front desk is not interested in her job. On her phone openly at the front desk. Also when my order was ready she mumbled it and sat on the counter instead of handing it to me. This was 2.23.25 @ 11am.
Atmosphere: 1
Service: 1
Drowned my food in sauce got order wrong I know it’s fast food so I won’t go on a rant ik things happen but 30$ is a lot for messed up food
Atmosphere: 3
Food: 1
Service: 3
There was a skimmer on the card reader. I swiped my card and the next day I had a fraud alert for someone attempting to make purchases with my card. I know for sure it had to have been the card reader there because it was the only place I had been during that time and I still have the physical card.
Also terrible service and rude staff.
This location is so inconsistent in every way. I came in today and the person at the front was hunched over watching something on their phone with full volume. They glanced up at me and then continued watching their phone and rubbing their hair over and over. I was never greeted. There was 1 person actually working in the back and she didn’t even greet me or say a single word, just went and got a register ready and looked up at me. Then I told her I was picking up an order (which doesn’t require a register). Now that I’ve gotten all the way home, part of my order is missing. Trash customer service just to not get the food I paid for. It’s a Sonic.. I’m not expecting 5-star service, but a simple “Hello” would’ve made all the difference.
Atmosphere: 1
Food: 4
Service: 1
A cardinal sin was committed … mozzarella sticks with no sauce.
Edited: the bacon cheeseburger had 1 single 1/2” piece of bacon.
Atmosphere: 1
Food: 2
Service: 1
Believe person at register over charged us. Didn't get a receite either. Unfriendly and seemed very unhappy w their job!
Atmosphere: 2
Food: 2
Service: 1
Awful service. Shakes only had ice cream in it. Too thick. Employee didn't care.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Supersonic Bacon Double Cheeseburger, Soft Pretzel Twist
Restaurantji Recommends
My hot dog was nasty ? a waste of my money
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Mozzarella Sticks
I’ve visited this Sonic about ten times in the last two weeks, and their service is very inconsistent. I usually order drinks through the app, but it’s a hit or miss whether my order is correct. The one time I ordered food, they were out of the item I wanted and couldn’t provide a refund on the spot—I had to contact customer service to resolve it. This level of service is frustrating and needs improvement.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Fried Pickles, Soft Pretzel Twist
Fix your hours. Only online orders Sunday nights
Service: 1
We were told they were out of ice cream by an employee who was glued to his phone. More like they didn't want to make it, awful service!
Service: 1
We were told they were out of ice cream by an employee who was glued to his phone. More like they didn't want to make it, awful service!
Service: 1
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