Starbucks

3544 W Cary St, Richmond
(804) 353-7512

Recent Reviews

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Rob Hagan

Frienldy; Accommodating; Customer Responsive.

Atmosphere: 5

Food: 5

Service: 5

Tyler Watts

⭐⭐⭐⭐⭐
Respect to the Starbucks employees who showed up and worked while others chose not to. They carried the store, served customers, and kept things moving without excuses.

The contrast was obvious: some people stepped up, others walked away. This location stayed open because a few adults understood responsibility. Those are the workers who actually deserve recognition.

Atmosphere: 5

Food: 5

Service: 5

Ivey

It was great wasn’t super busy when I was there and of course there pumpkin and banana loaf was amazing and coffee!! Great staff as well good sense of humor and aware of what the customers needed.

Atmosphere: 4

Food: 5

Service: 5

Shawn Patterson

I recognize this location.It has been closed for over a year now. The location was bought by Kroger (Carytown) plans for a Kroger gas station.

Veronica Ferris

Hands down the best Starbucks I've ever been too. The staff were so friendly, so warm and service was very fast. I was impressed by the bulletin board that shared important resources and local events. 💕 Thanks for making my birthday coffee special ✨

Atmosphere: 5

Service: 5

M Miraz Hossain (এম মিরাজ হোসেন)

Quick service and clean place.

Atmosphere: 4

Food: 4

Service: 5

Saepreanna Matthews

I recently had bad service at a Starbucks at the Omni hotel downtown Richmond around 12:55 PM and normally Starbucks starts my day but because of the bad service and wrong order and this particular Starbucks stated that they can’t give us a receipt because they ran out of Receipt paper and they could not scan my phone for my points and also gave me the wrong order with my name on it. That was a very bad start of my day. I called customer service and they’re aware I went to physical therapy because I had to And after Physical Therapy, I was exhausted My husband asked me what could he do to put a smile on my face and I said I want cappuccino wet with almond milk Six pumps of classic syrup and a splash of mocha you William and the supervisor I forgot her name was so attentive. I really appreciate it. Thank you so much for making my day . I also call customer service so they can be recognized on their service thank you, William and team

Atmosphere: 5

Food: 5

Service: 5

Gregory C

What a stunning place! Raven and Kristina were excellent and very friendly! Enjoyed coffee with my mom today and look forward to coming back soon!

Atmosphere: 5

Food: 5

Service: 5

Oksana Cline

Very good service and Alejandro is the best!

Larezza Truman

Dying of thirst? Don't come here, unless you can last long enough to stand in line. Because.... policy. No human decency. No common sense. Sad. I won't ever be back.

Adelphia Strickland

I go to Starbucks almost everyday, sometimes twice. So far the Starbucks on cary st is the most friendly. Teagn is a sweetheart. She is so nice and always has a smile on her face. She really lights up the room and makes you experience enjoyable. I think she is the nicest Starbucks employee I have ever met. Thank you so much Tegan for your great service and positive attitude. Your smile and cheerful attitude always starts for a great morning.

Atmosphere: 5

Food: 5

Service: 5

Hobo Freeman

Doesn’t exist

Atmosphere: 1

Food: 1

Service: 1

Henry Hertzler

Great new Starbucks in a strip along Cary St. No drive through.

Atmosphere: 5

Food: 5

Service: 5

Garrett Hayward Lee Stratton

This store drew a cute heart on my bag. 5 stars, liked and subscribed, will visit again soon for another heart. Food and coffee was good too.

Food: 5

Service: 5

Andre Napier

The location changed across the street.

Atmosphere: 5

Service: 5

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