Starbucks

9125 Midlothian Tpke, Richmond
(804) 320-9534

Recent Reviews

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Steve W

They stop serving dark roast after 10 am. First time I have experienced this. Don't like it.

Atmosphere: 5

Food: 5

Service: 5

James Hoffman

I have been drinking this coffee for many years, and on occasion, I will order a Mocha when I want a treat. I ordered here, went through the drive thru, and was on the toll road before I took a sip. Never before did I get a mocha that tasted like water... was awful, and of course, I couldn't go back at that point. Hope it was a rare occasion, it made me think it was a result of cleaning the machine... idk...the staff at the drive-thru were good, but the drink was disgusting.

Service: 4

Erica Burkeen

I order an iced Chai and picked it up at the drive through. It took a minute before I took a drink and gagged. It had a weird flavor. I dumped it out and there were little chunks in the bottom of the cup. I really hope This drink was made with oat milk or something and not spoiled milk. I did go back to my app to make sure I order with 2% regular milk and I did. I guess I need to taste everything before I leave the store.

Melissa Alvey

Great place, superfast drive thru. If you go in its a little slower. They prioritize the drive thru. Just be careful and check the sugar content and calories before consuming. A lot of the drinks have high sugar high calorie, but i have found some really good no sugar low calorie options like sugarfree fatfree vanilla latte, hot or iced is good. There's lots of other options that are lower calorie too. You can also get tea without sugar or an americano.the baristas are good at telling what they can make.

Atmosphere: 4

Food: 4

Service: 4

Chip Cates

This was a very nice Starbucks. It was very clean. The staff was super friendly.

Atmosphere: 5

Food: 5

Service: 5

Rodney Sears

Fast exceptional service, kind people for 6 a.m. java drinks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemonade

tim hood

I ordered the wrong thing on my mobile app and Amani was the best and took care of it for me. Best Starbucks customer service I’ve had in a long time.

Atmosphere: 5

Food: 5

Service: 5

nelson songok

Good coffee & good customer service makes an awesome evening

Atmosphere: 5

Food: 5

Service: 5

katie Moya

whoever that lgbtq dude that took my order at the window on august 6 at around 5pm should be fired yall had the 3 dollar drink special today and i made two separate orders he only put the deal for one when i repeatedly asked nicely if i could scan my app to use it for the second order?!!?and he said ok that i need the app to scan just for him to not apply the discount i asked for a the receipt on both orders and i literally seen it with my own eyes. he was so rude so disrespectful i was literally talking to him and he completely ignores me but if i acted ghetto and came in there and acted like a karen it would be a problem chose better staffing starbucks i am in disbelief.

Atmosphere: 1

Food: 1

Service: 1

C S

Kind and helpful service.
Music way too loud.

Atmosphere: 2

Food: 4

Service: 5

Aaron Brame

Had to ask for our table to be cleaned. 2:30 and not too busy.

Atmosphere: 1

Food: 4

Service: 4

Janelle Henry

Love their coffees

C P

Well I just had THE best Starbucks latte of my life- it was PERFECT!

Atmosphere: 5

Food: 5

Service: 5

Erik Gonzalez

Clearly a Friday afternoon around 7 could not receive any proper service closed early saying that we close early on a weekday day when we are slow we cannot open doors but apparently I was in the drive thru door ?

Atmosphere: 1

Food: 1

Service: 1

Ava De Luca

Kelly gave great service & thanks to her I finally found the new drink I’ve been looking for. Simplicity of someone taking an extra moment to get the guest what they don’t even know they want goes so far. Working in the industry I strive to have those in my employ to have the same attitude.

A+ on shaken espresso!

Atmosphere: 5

Food: 5

Service: 5

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