This place is always good Their credit card machine is broken and people can't tip them. Starbucks you need to do something about that your employees are working hard enough and life is tough enough as it is
JRACTK
10-13 minutes for a Brewed COFFEE? No extra hot, extra frou frou, whip whip, double shot or other fluff stuff. Now we know why the new CEO wants them back to their roots. It's in the company title- Starbucks COFFEE!
Order was actually ready at 9:35 am. Absurd!!!
Scott D
My first time in this Starbucks (#745), and really happy for how I was treated. Today’s experience is reminiscent of the “old” Starbucks when the staff were outgoing and friendly—and looked you in the eye—and made one feel like a human.
Alexis and the rest of the crew at this store could not have been more professional from the initial greeting as I walked through the door to the well prepared cortado and sandwich. Friendliness just makes everything better. Thanks #745!
S N
1-Star Review
I had one of the worst experiences ever at this Starbucks. First off, the landscaping outside looked completely neglected—trash in the bushes, overgrown plants, and a generally unkempt vibe that didn’t feel welcoming at all.
Inside wasn’t much better. Employees were literally yelling at each other behind the counter, completely unprofessional and uncomfortable for customers just trying to enjoy their coffee.
I politely asked for a refill of my black coffee and was flat-out refused, even though I’ve never had an issue with this at other locations. To make matters worse, a huge man with a beard and glasses—clearly not interested in customer service—was extremely rude when I asked for a sriracha packet. He refused to give me one just because I “didn’t ask when I ordered.” Really?
They wouldn’t even put my food on a plate—just handed it to me in the bag, cold and sloppy. Overall, the service was rude, dismissive, and careless.
I’m demanding a full refund and some form of compensation for this unacceptable treatment. This experience was completely out of line with what I expect from Starbucks. Do better.
Colin Salem
I've been to this location a dozen times and each time customer service is top notch and short wait times
Nellie
Great atmosphere. Friendly Staff. Best service from a cutie named Christian, who greeted me with the greatest biggest smile. Starbucks is lucky to have him. Definitely returning.
hannah hepler
i come to this location multiple times a week but im just now writing a review because of the incident that happened today. out of all my years, ive never had a drink spill on me.. until today. they lady who handed me the drink at the drive-thru made sure the lid was on before handing it to me. as i drove off, i took a sip and the lid popped right off and spilt all over me. when i called the store to let them know what happened, they made sure i was okay, offered me rags to clean up, remade my drink and gave me a refund. I wish i caught the name of the lady i spoke to over the phone to give her a shout out for going above & beyond about the situation. lucky it was a cold drink, i had napkins and a seat cover in my car so nothing got damaged. having kids, im used to spills and messes so i wasnt upset about the situation. The lady explained to me they were having issues with the lids and are trying to get the issue resolved.
Terry Donaldson
How can you not like Starbucks. And, personally, so glad that no one does the pay-it-forward anymore. I seemed to always find a family behind me in line. lol.
Nico G
Terrible customer service from the start—unwelcoming and indifferent. I ordered a Chocolate-Covered Strawberry Frappé, and they made it without any chocolate. On top of that, the attitude while remaking it was as if I had done something wrong. Very disappointing experience.
Jasper Conner
Rude staff. All starbucks coffee tastes bad but this place has a bad vibe.
Came in to get either a spinach feta wrap or an apple croissant. They were out of both.
Jamie Picard
Good is always hot. Coffee is made right! Always neat and clean when I go in! Employees always quick!
Steve W
They stop serving dark roast after 10 am. First time I have experienced this. Don't like it.
Atmosphere: 5
Food: 5
Service: 5
James Hoffman
I have been drinking this coffee for many years, and on occasion, I will order a Mocha when I want a treat. I ordered here, went through the drive thru, and was on the toll road before I took a sip. Never before did I get a mocha that tasted like water... was awful, and of course, I couldn't go back at that point. Hope it was a rare occasion, it made me think it was a result of cleaning the machine... idk...the staff at the drive-thru were good, but the drink was disgusting.
This place is always good
Their credit card machine is broken and people can't tip them. Starbucks you need to do something about that your employees are working hard enough and life is tough enough as it is
10-13 minutes for a Brewed COFFEE? No extra hot, extra frou frou, whip whip, double shot or other fluff stuff.
Now we know why the new CEO wants them back to their roots. It's in the company title- Starbucks COFFEE!
Order was actually ready at 9:35 am. Absurd!!!
My first time in this Starbucks (#745), and really happy for how I was treated. Today’s experience is reminiscent of the “old” Starbucks when the staff were outgoing and friendly—and looked you in the eye—and made one feel like a human.
Alexis and the rest of the crew at this store could not have been more professional from the initial greeting as I walked through the door to the well prepared cortado and sandwich. Friendliness just makes everything better. Thanks #745!
1-Star Review
I had one of the worst experiences ever at this Starbucks. First off, the landscaping outside looked completely neglected—trash in the bushes, overgrown plants, and a generally unkempt vibe that didn’t feel welcoming at all.
Inside wasn’t much better. Employees were literally yelling at each other behind the counter, completely unprofessional and uncomfortable for customers just trying to enjoy their coffee.
I politely asked for a refill of my black coffee and was flat-out refused, even though I’ve never had an issue with this at other locations. To make matters worse, a huge man with a beard and glasses—clearly not interested in customer service—was extremely rude when I asked for a sriracha packet. He refused to give me one just because I “didn’t ask when I ordered.” Really?
They wouldn’t even put my food on a plate—just handed it to me in the bag, cold and sloppy. Overall, the service was rude, dismissive, and careless.
I’m demanding a full refund and some form of compensation for this unacceptable treatment. This experience was completely out of line with what I expect from Starbucks. Do better.
I've been to this location a dozen times and each time customer service is top notch and short wait times
Great atmosphere. Friendly Staff. Best service from a cutie named Christian, who greeted me with the greatest biggest smile. Starbucks is lucky to have him. Definitely returning.
i come to this location multiple times a week but im just now writing a review because of the incident that happened today.
out of all my years, ive never had a drink spill on me.. until today.
they lady who handed me the drink at the drive-thru made sure the lid was on before handing it to me. as i drove off, i took a sip and the lid popped right off and spilt all over me.
when i called the store to let them know what happened, they made sure i was okay, offered me rags to clean up, remade my drink and gave me a refund. I wish i caught the name of the lady i spoke to over the phone to give her a shout out for going above & beyond about the situation. lucky it was a cold drink, i had napkins and a seat cover in my car so nothing got damaged. having kids, im used to spills and messes so i wasnt upset about the situation. The lady explained to me they were having issues with the lids and are trying to get the issue resolved.
How can you not like Starbucks. And, personally, so glad that no one does the pay-it-forward anymore. I seemed to always find a family behind me in line. lol.
Terrible customer service from the start—unwelcoming and indifferent. I ordered a Chocolate-Covered Strawberry Frappé, and they made it without any chocolate. On top of that, the attitude while remaking it was as if I had done something wrong. Very disappointing experience.
Rude staff. All starbucks coffee tastes bad but this place has a bad vibe.
Restaurantji Recommends
It's a Starbucks
Came in to get either a spinach feta wrap or an apple croissant. They were out of both.
Good is always hot. Coffee is made right! Always neat and clean when I go in! Employees always quick!
They stop serving dark roast after 10 am. First time I have experienced this. Don't like it.
Atmosphere: 5
Food: 5
Service: 5
I have been drinking this coffee for many years, and on occasion, I will order a Mocha when I want a treat. I ordered here, went through the drive thru, and was on the toll road before I took a sip. Never before did I get a mocha that tasted like water... was awful, and of course, I couldn't go back at that point. Hope it was a rare occasion, it made me think it was a result of cleaning the machine... idk...the staff at the drive-thru were good, but the drink was disgusting.
Service: 4
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