Starbucks
7000 Forest Ave, Richmond
(804) 288-2910
Recent Reviews
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Always on point. Great coffee
Atmosphere: 5
Food: 5
Service: 5
The absolute best ever I have a Starbucks in every direction but this is my favorite of them all! The team here is consistent and friendly! My coffee always tastes delicious, they spoil my dog with pup cups, its shelter power and internet when the power goes out, my home away from home, most of the faces I see everyday are the same ones who greeted me over 2 years ago for the first time! Thanks team, see ya in the morning!
Atmosphere: 5
Food: 5
Service: 5
One of my favorite starbucks. Great for people/ traffic watching
Atmosphere: 5
Food: 5
Service: 5
Excellent
Atmosphere: 5
Food: 5
Service: 5
This was a very good quality Starbucks and I enjoyed my visit there. The service was quick and high-quality as always. The only real issue I have with this Starbucks is the location. The parking lot is absolutely nightmares to get in and out of and we sat outside on a nice day and watched so many cars struggling to get in and out.
Rating: 1 star
I’ve been coming to this Starbucks for a while, and although some staff members are still friendly and professional, the overall quality of the environment and service has dropped significantly. Unfortunately, it has become a disappointing experience.
Many times, the drinks I order through the app don’t come as requested — especially when asking for extras, which almost never show up. Some beverages are so watered down that they completely lack flavor and consistency.
What bothers me the most is seeing certain customers — who seem to be friends or acquaintances of the staff — being treated much better, with noticeably higher quality service, while regular customers are not given the same attention.
Because of all this, I often choose to drive farther from home just to avoid this location. Unless there are serious changes in how this store is managed and how customers are treated, I cannot recommend it — neither for in-person visits nor for mobile orders.
Just had to post this and say thank you to whoever took the extra time and effort. It's the small things❤️ you made my day☺️
The employees always make me feel welcome and they take care to get your order correct.
Great job
Love the coffee and their services.
Also the lady in the drive through was very friendly and helpful and polite
Very Friendly Staff- Store could be cleaner.
Restaurantji Recommends
Great!
Didn't really get to go in but the drive-thru line could have been a little bit more efficient. The barista at the window was stellar.
Atmosphere: 3
Food: 3
Service: 5
Love the staff and store!
Atmosphere: 5
Food: 5
Service: 5
Took 20 minutes to get my coffee because they forgot about my order. Didn't offer to resolve the issue, just tossed my drink at me and went on their way.
Atmosphere: 2
Service: 1
The people are so nice.. like family should be.
Atmosphere: 5
Food: 5
Service: 5
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