Starbucks
7000 Forest Ave, Richmond
(804) 288-2910
Recent Reviews
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Great!
Didn't really get to go in but the drive-thru line could have been a little bit more efficient. The barista at the window was stellar.
Atmosphere: 3
Food: 3
Service: 5
Love the staff and store!
Atmosphere: 5
Food: 5
Service: 5
Took 20 minutes to get my coffee because they forgot about my order. Didn't offer to resolve the issue, just tossed my drink at me and went on their way.
Atmosphere: 2
Service: 1
The people are so nice.. like family should be.
Atmosphere: 5
Food: 5
Service: 5
The staff is always so pleasant and cheerful, in a genuine way. It's always a great start to my day of running errands!
Atmosphere: 5
Food: 5
Service: 5
Extremely rude girl in the drive thru wishes that she didn’t have to take peoples orders, god forbid multiple per car. Funny how a liberal business, with liberal people would rather have 3 separate cars, with 1 person each car to go thru vs car pooling with multiple orders. I thought they wanted to save the environment ?♂️? Turns out that the facade that this place puts on is faker than Bidens “presidency”. Also y’all should remove the “tip” feature from the payment screen, yall aren’t worth af.
Atmosphere: 1
Food: 1
Service: 1
I was at the Reynolds Crossing Starbucks this morning during a crazy rush. It was standing room only and people were still pouring in, not to mention the busy-as-usual drive thru. Despite the crush of humanity, the staff got through all the orders efficiently and politely, still taking time to greet everyone and make us all feel welcomed. I don't know what it is about this particular Starbucks, but there is a palpable team/family vibe, even under pressure. Just wanted to give the whole staff a big shout-out for handling it like pros today!!
Atmosphere: 5
Food: 5
Service: 5
This is a great location to go to. The staff was very friendly as well as efficient. Everything we ordered was made perfectly ??
Atmosphere: 5
Food: 5
Service: 5
I love this location. The people here are just so nice and respectful. And very helpful. This is the only starbucks I will go to. I love them ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
1) The drive thru took 20 mins with only 6 cars in front of me.2) I asked for a banana walnut loaf NOT warmed. They gave me 1 warmed and I asked for a new one. The girl made me wait another 3-4 mins just to hand me another warmed loaf. I just ended up driving off bc I was not going to be late for work because this store cannot handle being busy or even listen to a simple request. Ridiculous!
Atmosphere: 1
Food: 1
Service: 1
Do you want to pay way too much for room temperature coffee and microwavable food that's still frozen on the menu, even after telling the staff that it's normally cold? This place is for you!
Atmosphere: 2
Food: 1
Service: 2
So disappointed. Got an iced white mocha with an extra pump white mocha. They put so much ice in it it watered down the drink and it was gross. Definitely won't go back to this
Atmosphere: 3
Food: 1
Service: 3
This location actually had the Petite vanilla bean scones in stock for my visit. I can never seem to catch them at other locations. Everyone I encountered was friendly and the other customers seemed very relaxed and doing their work or meetings.
Atmosphere: 5
Food: 5
Service: 5
Prices to high
Atmosphere: 3
Service: 3
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