Starbucks

400 N Robinson St, Richmond
(804) 359-0971

Recent Reviews

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Tiffany Imes

Fast and friendly service. My order was ready for pickup when I arrived. Parking is behind the building but easy to access. Very clean inside.

Atmosphere: 5

Food: 5

Service: 5

be 2h

Staff are chill and good at their jobs. Never in a rush or bad mood while also always getting food out very fast.

Atmosphere: 5

Food: 5

Service: 5

Todd Phillips

Rude staff

Atmosphere: 1

Food: 1

Service: 1

C P

Super nice Starbucks. Clean. Friendly. Delicious.

Atmosphere: 5

Food: 5

Service: 5

terri m

Fun crew. Made my day!

adam nc

Fast and friendly

Atmosphere: 5

Food: 5

Service: 5

D7 Mohammad

8 years ago, as if it were yesterday, I used to visit this branch daily when I was a student. It was 20 minutes away from my home by car, but I preferred this branch over the rest and I have beautiful memories there.

Patrick

Friendly staff, nice atmosphere, comfortable chairs. The tables were a little sticky though šŸ˜† but it didn't feel dirty. Bathrooms were also clean. Nice location, close to the art museum.

Atmosphere: 5

Food: 4

Service: 5

Spencer Firestone

Lovely food, atmosphere, and customer service. One of the best Starbucks I’ve ever been to and it’s walking distance from me!

Atmosphere: 5

Food: 5

Service: 5

Karen Wesley-Thornhill

Always a awesome place to go

Atmosphere: 5

Food: 5

Service: 5

Carolyn Latimer

Best Starbucks in

Atmosphere: 5

Food: 5

Service: 5

Mira Syal

So good.

William Corbett

I frequent Starbucks just about every day. I do not however, go to this location. I was excited to try a new location today and after biking 17 miles I was ready for some coffee and some water!
Overall the customer service was great until I asked for a trenta cold brew and a trenta water. The barista looked and me and said ā€œyou’ll be getting a tall waterā€ā€¦ I’ve never had an issue ordering… WATER of all things. I was in full bike gear and was hot, clearly needing something else to drink. Maybe they were running low on trenta cups, and to that I could understand. Maybe communicate that? However I was more than disappointed to get a very small, and unhappy cup of water.
I am not letting this experience ruin my overall appreciation of the coffee chain. Just not the same level of excellent customer service as the Willow Lawn location.
I don’t know if the policy is to only give tall waters out to guests, but for a repeat, paying customer this needs to be addressed.

Atmosphere: 5

Food: 5

Service: 1

Karmon

This Starbucks is my go-to. Always good coffee and a it is clearly a gathering spot for the community. It also has a good WiFi connection when I want to work while having my morning coffee.

Atmosphere: 5

Food: 4

Service: 5

Jackie Baylor

All way the best place to got yo coffee on.

Atmosphere: 5

Food: 5

Service: 5

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