Subway

9127 Staples Mill Rd, Richmond
(804) 565-3600

Recent Reviews

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William Jeffries

Very nice clean Subway

Atmosphere: 5

Food: 5

Service: 5

Bethany Armstrong

Never had a problem with this place.

Atmosphere: 5

Food: 5

Service: 5

lorena almenar

The bread is always stale. The service is terrible.

Atmosphere: 1

Food: 1

Service: 1

Sunnie Dee KatelynAmber

Today I visited this Subway location. The employees Rell and Tyrhianna were so sweet. We laughed and joked the entire time. They made my order with perfection. I’ll definitely be visiting that location more often. Keep up the great work y’all!

Atmosphere: 5

Food: 5

Service: 5

Kenneth Roberts

the workers are very nice. The management is very nice. There professional and clean and good people overall thanks so much for the amazing service

Atmosphere: 5

Food: 5

Service: 5

Andy Proveaux

If you have an issue, there is never a manager, otherwise the manager is not professional at all. Told me to call 1800 subway.. i did. To no avail. Be careful they will sell you nasty food and also rip you off stealing your money. Good luck buying food and not losing your money.

Atmosphere: 1

Food: 1

Service: 1

Adara Tyler

I have been attending this location for a few weeks now, but last night I got food poisoning from the spinach! I called to tell the manager about it and she acted like I was lying. When the health department shows up, I know that she won't have much to say then.

Romero R

No greeting. No smile. Food was good. I even gave a 10 %tip. Service needs work.

Atmosphere: 4

Food: 4

Service: 1

Alec Nordby

Owner doesn’t accept corporate coupons. Clearly against corporate policy, considering the coupons explains that the only exclusions are “sidekicks, the monster, the Mexicali, the beast & the garlic roast beef.”

Apparently can’t be applied to two spicy Italians, and instead can be only applied to the cheap build your own sandwiches. Have not had this issue at any other subway.

Avoid.

Atmosphere: 1

Food: 1

Service: 1

John White

Flies everywhere. Owner argued with me about my mobile order and I had to show her the receipt on the bag to get my cookies

Tyler Howard

The food was really good and prepared well. The 3 people that were making sandwiches were extremely kind and made sure we got what we wanted.

The issue comes in with the manager walking in from the parking lot and lectured her employees while they were still trying to help us and other customers.
The manager should've been more professional and waited until after we and the other customers had completed our orders and left. I've managed a few places and I would never talk to my employees like that in front of customers.

Atmosphere: 2

Food: 5

Service: 3

Tamulette Gunter

My 2nd time visiting this Subway and 2nd disappointment. I ordered a chicken salad wrap which was actually rolled instead of wrapped. So l am trying to eat it and everything is falling out. Such a waste. Also, very light on the chicken salad and vegetables for the price.

Atmosphere: 3

Food: 2

Service: 2

Harvie Thomas

Food made me sick

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Subway Footlong Cookie

Sintia Diaz

Terrible service, made it seem like it’s a huge bother going in to order something. The girl was in a rush and annoyed for whatever reason but couldn’t even remember what I asked for? (It was not even full) I would not recommend coming to this location. Note: it is weird you’re not able to see any of the meats & cheeses.

Atmosphere: 1

Service: 1

Towanda Patron

Didnt like the FACT that i couldnt see my meat they had it BLOCKED off NEVER SEEN IT THIS WAY AT SUBWAY I feel you should be able to see your MEATS AND VEGGIES!

Atmosphere: 4

Food: 2

Service: 4

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