Subway
9127 Staples Mill Rd, Richmond
(804) 565-3600
Recent Reviews
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Very nice clean Subway
Atmosphere: 5
Food: 5
Service: 5
Never had a problem with this place.
Atmosphere: 5
Food: 5
Service: 5
The bread is always stale. The service is terrible.
Atmosphere: 1
Food: 1
Service: 1
Today I visited this Subway location. The employees Rell and Tyrhianna were so sweet. We laughed and joked the entire time. They made my order with perfection. I’ll definitely be visiting that location more often. Keep up the great work y’all!
Atmosphere: 5
Food: 5
Service: 5
the workers are very nice. The management is very nice. There professional and clean and good people overall thanks so much for the amazing service
Atmosphere: 5
Food: 5
Service: 5
If you have an issue, there is never a manager, otherwise the manager is not professional at all. Told me to call 1800 subway.. i did. To no avail. Be careful they will sell you nasty food and also rip you off stealing your money. Good luck buying food and not losing your money.
Atmosphere: 1
Food: 1
Service: 1
I have been attending this location for a few weeks now, but last night I got food poisoning from the spinach! I called to tell the manager about it and she acted like I was lying. When the health department shows up, I know that she won't have much to say then.
No greeting. No smile. Food was good. I even gave a 10 %tip. Service needs work.
Atmosphere: 4
Food: 4
Service: 1
Owner doesn’t accept corporate coupons. Clearly against corporate policy, considering the coupons explains that the only exclusions are “sidekicks, the monster, the Mexicali, the beast & the garlic roast beef.”
Apparently can’t be applied to two spicy Italians, and instead can be only applied to the cheap build your own sandwiches. Have not had this issue at any other subway.
Avoid.
Atmosphere: 1
Food: 1
Service: 1
Flies everywhere. Owner argued with me about my mobile order and I had to show her the receipt on the bag to get my cookies
Restaurantji Recommends
The food was really good and prepared well. The 3 people that were making sandwiches were extremely kind and made sure we got what we wanted.
The issue comes in with the manager walking in from the parking lot and lectured her employees while they were still trying to help us and other customers.
The manager should've been more professional and waited until after we and the other customers had completed our orders and left. I've managed a few places and I would never talk to my employees like that in front of customers.
Atmosphere: 2
Food: 5
Service: 3
My 2nd time visiting this Subway and 2nd disappointment. I ordered a chicken salad wrap which was actually rolled instead of wrapped. So l am trying to eat it and everything is falling out. Such a waste. Also, very light on the chicken salad and vegetables for the price.
Atmosphere: 3
Food: 2
Service: 2
Food made me sick
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Subway Footlong Cookie
Terrible service, made it seem like it’s a huge bother going in to order something. The girl was in a rush and annoyed for whatever reason but couldn’t even remember what I asked for? (It was not even full) I would not recommend coming to this location. Note: it is weird you’re not able to see any of the meats & cheeses.
Atmosphere: 1
Service: 1
Didnt like the FACT that i couldnt see my meat they had it BLOCKED off NEVER SEEN IT THIS WAY AT SUBWAY I feel you should be able to see your MEATS AND VEGGIES!
Atmosphere: 4
Food: 2
Service: 4
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