I ordered the Protein Bowl #20 (Chicken and Bacon), but when I started eating it, I realized there was no chicken at all in the bowl. I tried calling to let them know and give them a chance to fix it, but no one answered. I didn’t want to leave a negative review, but I felt I had no other option. I hope they pay more attention to orders and improve their customer service.
Atmosphere: 1
Food: 1
Service: 1
David Wyatt
Very good subs I favor vegetarian sub (with everything on whole wheat).
Atmosphere: 3
Food: 5
Service: 5
Fred D
Make sure to tell the workers to change their gloves before making your sandwich I had one sandwich artist touching everything with her gloves she contaminated my food I got food poisoning I should of told her to change her gloves.
Lily Rose Back
Whoever worked this morning around 10 am is the best. Didn’t have the chips I wanted which was no big deal, but once I got home I realized he included 2 cookies.🥹 Wish I was able to thank him!! Made my day.
Douglas Quackenbush
It's a Subway. Enough said!
Atmosphere: 4
Food: 4
Service: 4
Makenzie Covitz
Clean store and friendly staff. Doesn’t make up for the fact that our sandwiches were a mess. This is the second time this location has messed up my orders when I place online orders. Paid extra for guac, no guac. No mayo or lettuce as well as I asked them to be toasted and they did not roast them. The first time I thought okay mistakes happen, but for it to happen again? Why am I paying extra for something I never get. Will never return to this subway.
Atmosphere: 5
Food: 1
Service: 5
Mary Jaroszewski-Kardaras
Bad customer service at Subway located at 11234 Patterson Ave, Richmond. My wife and I stopped by to get a sandwich at 2:00pm and nobody was behind the counter. After asking if anyone was there, a young lady came out from in back. I said we were on a four hour driving trip and could she make a sandwich to go and she said that she couldn’t because she was the only one there and on break for the next 15 minutes. She easily could have made us a sandwich and gone on the break afterwards since nobody else was there for a late lunch. I’m leaving this review so the owner of this Subway is aware that their employee caused us to instead eat at Wendy’s where the service was top notch for a fast food restaurant.
Service: 1
Linda H Scherr
The normal tasty subs I usually get from here tasted different tonight…the pickles didn’t taste right and my husband complained his sub just didn’t taste like it should. I guess we’ll find out later this evening if the food was bad. Sorry because they are normally excellent.
Atmosphere: 4
Food: 1
Service: 4
L Christian
Patterson subway has good subs!
Food: 5
Eric Walton
The service is excellent and Kavitha was such a delight to serve me.
Parking: Service was excellent. She (Manager) is very customer friendly and did excellent job. Store was very neat. Food was delicious. I would digitally recommend this store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
ken patel
LOVE FOOD AND SERVICE MANAGER IS
Atmosphere: 5
Food: 5
Service: 5
sai sompalli
The workers were kind, and very helpful.
Atmosphere: 5
Food: 5
Service: 5
Philip Wise
The bread was stale and was definitely not baked fresh that day. Owner or manager was rude to me and another customer who was in a wheelchair. They had the meat prep table hidden which is suspect. They seem focused on cutting corners in order to make more money. I'm never coming back.
Atmosphere: 1
Food: 1
Service: 1
Yonik Malik
Y'all gotta stop messing up our orders dawg its right on the damn paper. Tired of getting cucumbers in mah sandwiches fr.
I ordered the Protein Bowl #20 (Chicken and Bacon), but when I started eating it, I realized there was no chicken at all in the bowl. I tried calling to let them know and give them a chance to fix it, but no one answered. I didn’t want to leave a negative review, but I felt I had no other option. I hope they pay more attention to orders and improve their customer service.
Atmosphere: 1
Food: 1
Service: 1
Very good subs
I favor vegetarian sub (with everything on whole wheat).
Atmosphere: 3
Food: 5
Service: 5
Make sure to tell the workers to change their gloves before making your sandwich I had one sandwich artist touching everything with her gloves she contaminated my food I got food poisoning I should of told her to change her gloves.
Whoever worked this morning around 10 am is the best. Didn’t have the chips I wanted which was no big deal, but once I got home I realized he included 2 cookies.🥹 Wish I was able to thank him!! Made my day.
It's a Subway. Enough said!
Atmosphere: 4
Food: 4
Service: 4
Clean store and friendly staff. Doesn’t make up for the fact that our sandwiches were a mess. This is the second time this location has messed up my orders when I place online orders. Paid extra for guac, no guac. No mayo or lettuce as well as I asked them to be toasted and they did not roast them. The first time I thought okay mistakes happen, but for it to happen again? Why am I paying extra for something I never get. Will never return to this subway.
Atmosphere: 5
Food: 1
Service: 5
Bad customer service at Subway located at 11234 Patterson Ave, Richmond. My wife and I stopped by to get a sandwich at 2:00pm and nobody was behind the counter. After asking if anyone was there, a young lady came out from in back. I said we were on a four hour driving trip and could she make a sandwich to go and she said that she couldn’t because she was the only one there and on break for the next 15 minutes. She easily could have made us a sandwich and gone on the break afterwards since nobody else was there for a late lunch. I’m leaving this review so the owner of this Subway is aware that their employee caused us to instead eat at Wendy’s where the service was top notch for a fast food restaurant.
Service: 1
The normal tasty subs I usually get from here tasted different tonight…the pickles didn’t taste right and my husband complained his sub just didn’t taste like it should. I guess we’ll find out later this evening if the food was bad. Sorry because they are normally excellent.
Atmosphere: 4
Food: 1
Service: 4
Patterson subway has good subs!
Food: 5
The service is excellent and Kavitha was such a delight to serve me.
Restaurantji Recommends
Parking: Service was excellent. She (Manager) is very customer friendly and did excellent job. Store was very neat. Food was delicious. I would digitally recommend this store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
LOVE FOOD AND SERVICE MANAGER IS
Atmosphere: 5
Food: 5
Service: 5
The workers were kind, and very helpful.
Atmosphere: 5
Food: 5
Service: 5
The bread was stale and was definitely not baked fresh that day. Owner or manager was rude to me and another customer who was in a wheelchair. They had the meat prep table hidden which is suspect. They seem focused on cutting corners in order to make more money. I'm never coming back.
Atmosphere: 1
Food: 1
Service: 1
Y'all gotta stop messing up our orders dawg its right on the damn paper. Tired of getting cucumbers in mah sandwiches fr.
Atmosphere: 3
Food: 2
Service: 2
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