Quite possibly the most needlessly aggressive and rude staff that I have ever had the displeasure of interacting with. I happen to be an employee at this hospital and literally every time I've gone here, I get a smashed, low-effort sandwich with half the stuff I asked for gone. Every time I DARE to ask for a condiment or something they huff and puff and act put upon.
Like, ma'am I'm working with people who are DYING upstairs. Grow up. Make the sandwiches. It's your job and it isn't that hard. People are here on the worst days of their lives and the staff at this kiosk make it notably worse with their attitude and service.
Atmosphere: 1
Food: 2
Service: 1
gabrielle jenkins
Super rude staff! Went there at 6:30 and had no wraps no flat bread no white nothing but wheat!
Service: 1
K A
Horrible sandwich. One small lump of chicken salad on sandwich wrap. Salty and nasty.
Sachin Khilare
Great food love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Spicy Italian
CHANNA SMITH
Ordered a tuna sub on YESTERDAY and have been stomach sick since then. The taste was not good. The tuna, when spread over the sub roll it was clumpy. I should have known then that it would be an issue. For the record, that was all I could eat all day. I'm still paying for it now. The only good thing was that the customer service was great (5 stars).
Atmosphere: 4
Food: 2
Service: 5
Edna Boehmer
Great staff. The food tasted great!
Atmosphere: 5
Food: 5
Service: 5
Chris Ferrara
Is rudeness and incoherent speech a job requirement of Subway? Don’t get impatient with people if you can’t enunciate a single word you’re saying. Every single location, this one is no different.
joyce smith
This location always is short on something and it always closes way to early. meaning if it closes at 7 pm they always are out of something by 6:30 pm.
Vanessa Vick
Why doesn't the subway at VCU hospital take subway gift cards, alot of patients get gift cards to help out with expenses during their hospital stay. Totally ridiculous
adriana sosa
The food was so savory. The staff was friendly and observant. The bill won't break you.
The customer service was very horrible , I asked for condiments and other edible options for my sandwich and “mhhhm “ was just every answer. I waited for a receipt and I couldn’t get one yet the employee hand smashed my food and I was asked “ is there anything else I can help you with “ with a very unpleasant attitude
Millicent Slate
Very unpleasant staff (except the man at the register). Woman who prepared my food acted as though it was inconvenient that I asked for a salad instead of a sandwich. Salads are on subway’s menu last time I checked. i know these are more work but I am a paying customer. Just a very unpleasant interaction for someone just stopping through on their lunch break. If you do not enjoy interacting with the public, maybe do not work at an establishment such as subway.
Marek Kolodziejczyk
Can’t pay with discover and Amex. No information upfront. BS...
Quite possibly the most needlessly aggressive and rude staff that I have ever had the displeasure of interacting with. I happen to be an employee at this hospital and literally every time I've gone here, I get a smashed, low-effort sandwich with half the stuff I asked for gone. Every time I DARE to ask for a condiment or something they huff and puff and act put upon.
Like, ma'am I'm working with people who are DYING upstairs. Grow up. Make the sandwiches. It's your job and it isn't that hard. People are here on the worst days of their lives and the staff at this kiosk make it notably worse with their attitude and service.
Atmosphere: 1
Food: 2
Service: 1
Super rude staff! Went there at 6:30 and had no wraps no flat bread no white nothing but wheat!
Service: 1
Horrible sandwich. One small lump of chicken salad on sandwich wrap. Salty and nasty.
Great food love it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak & Cheese, Spicy Italian
Ordered a tuna sub on YESTERDAY and have been stomach sick since then. The taste was not good. The tuna, when spread over the sub roll it was clumpy. I should have known then that it would be an issue. For the record, that was all I could eat all day. I'm still paying for it now. The only good thing was that the customer service was great (5 stars).
Atmosphere: 4
Food: 2
Service: 5
Great staff. The food tasted great!
Atmosphere: 5
Food: 5
Service: 5
Is rudeness and incoherent speech a job requirement of Subway? Don’t get impatient with people if you can’t enunciate a single word you’re saying. Every single location, this one is no different.
This location always is short on something and it always closes way to early. meaning if it closes at 7 pm they always are out of something by 6:30 pm.
Why doesn't the subway at VCU hospital take subway gift cards, alot of patients get gift cards to help out with expenses during their hospital stay. Totally ridiculous
The food was so savory. The staff was friendly and observant. The bill won't break you.
Restaurantji Recommends
What can I say, it's Subway
The customer service was very horrible , I asked for condiments and other edible options for my sandwich and “mhhhm “ was just every answer. I waited for a receipt and I couldn’t get one yet the employee hand smashed my food and I was asked “ is there anything else I can help you with “ with a very unpleasant attitude
Very unpleasant staff (except the man at the register). Woman who prepared my food acted as though it was inconvenient that I asked for a salad instead of a sandwich. Salads are on subway’s menu last time I checked. i know these are more work but I am a paying customer. Just a very unpleasant interaction for someone just stopping through on their lunch break. If you do not enjoy interacting with the public, maybe do not work at an establishment such as subway.
Can’t pay with discover and Amex. No information upfront. BS...
Nice staff. Food is mediocre.
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