Taco Bell

10230 Midlothian Tpke, Richmond
(804) 330-2407

Recent Reviews

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Bladed Glory

Tried to say they were giving the wrong amount of money then got the order wrong. Then told me to get back in line because they were busy instead of fixing their mistake. Rude day time drive thru only. The girl inside was the only one polite enough to fix my food. While two were chatting at the drive thru.

Service: 1

Google User

This has to be one of the worst fast food places in terms of speed I've ever been in in my life and that is saying allot.

Atmosphere: 1

Food: 1

Service: 1

Pa Ali Thiam

Nightshift staff are disrespectful, unprofessional, and are terrible at customer service.
Their manager with the dreads encourages them in their disrespect.

Atmosphere: 1

Food: 1

Service: 1

Ivann Garc

Keeps getting worse and worse

Atmosphere: 3

Food: 1

Service: 3

Patrick

Over the 500 Taco Bell visits around the country, this Taco Bell employee denied giving water cups. No worries. I will take my business elsewhere.

Atmosphere: 3

Food: 3

Service: 1

Elizabeth Dorn

Can eat reasonably

Atmosphere: 4

Food: 4

Service: 4

William Correll

No tap water but I can buy a bottle, a store to avoid for sure.

oscar esquit

Delicious food šŸ˜‹

Atmosphere: 5

Food: 5

Service: 5

Michele Donoghue

Good food.

Atmosphere: 4

Food: 5

Service: 4

Brian Gibson

Definitely my to go tacobell! Always on point here

Atmosphere: 5

Food: 5

Service: 5

Catherine Green

Customer service at this location is lacking! No people skills at all. I made it clear that I wasn't satisfied and the manager ( Rushana) was very nonchalant when I told her how I felt. The food was fair, over priced and sloppy. If this is what it's like to eat at Taco Bell, I will never return again. This was the wrong choice for me!! Regret is the perfect word!! šŸ‘ŽšŸ‘ŽšŸ‘Ž

Atmosphere: 1

Food: 2

Service: 1

Barbara Davis

I didn't get anything. I went to see a friend

Rodney C

Waited 35 mins for 4 tacos, nobody asked and checked in to see why I was still waiting, 2 employees came out of bathroom and didn't wash hands...then one behind them did same thing, hygiene doesn't matter after 6pm especially if an actual leader isn't there...AVOID THIS DUMP

Atmosphere: 1

Food: 1

Service: 1

madelyn fens

By far the worst tacobell experience I’ve ever had. I’m beyond disappointed. Came in and ordered dine in on the touchpad, came to almost $50, then waited, and then continued to wait, and waited even longer, it took almost 45 minutes for us to get our food, I counted 8 people that have come in and left before we got our food. When we brought this up we were told (in the snarkiest tone) ā€œwell I came up here to see who was waiting on what orderā€ cool. But that doesn’t matter. I’ve been in fast food, and have managed fast food before, I know that orders should be processed in the order in which they were received, I understand understaffing and how busy things can get, but waiting 45 minutes for tacobell is ridiculous, when we FINALLY received our order we were still missing items. Almost all items in our order were below the already low tacobell standard. Seriously?!?! I’m not asking for perfection, I came to tacobell. Anyways the burritos were basically a ball, more tortilla than any stuffings, the quesadilla was dry, brought it up to the counter and asked ā€œwhere’s the chipotle sauceā€ and got ā€œit wasn’t on the truckā€ so in the 45 minutes we were waiting no one had the decency to tell us that there was no chipotle sauce (which didn’t make sense since other items in the order had the sauce in it) we got a refund for the quesadilla, but in reality I want a refund for the whole order, the place was disgusting (forgot to mention I saw an employee come and wipe tables with a bone dry paper towel, and completely missed the only table and bench that actually needed cleaning 3 TIMES) I’m absolutely never coming to this location again, if you want tacobell go to the location by the paper moon, across from Rosie’s, yeah there’s a wait but their store is clean, our order is always right, and everyone there is respectful. This is absurd, I expect a call or a refund.

Atmosphere: 1

Food: 1

Service: 1

Eric Wellington

This Taco Bell was difficult to maneuver to due to the extreme busyness of the area. Once we parked, we were happy with the cleanliness of the restaurant, the friendliness of the staff, and the tastiness of our food. I would recommend this Taco Bell to anyone looking for a great Taco experience.

Atmosphere: 4

Food: 4

Service: 4

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