Tacobell is always a go to choice for me but this is a good one
Frank Nelson
I came in a girl at the counter with glasses was very kind to a lady that didn't have enough money and helped her out need more ppl like her
Sakina Louzgani
Just went to pick up an order from drive through, horrible customer service I have ever received in my life, the employee at the window doesn’t know how to say thank you or even your welcome back, didn’t even want to say her name or even wearing a name tag. The employee has zero customer service, needs a lot of training to improve herself
AE Case
Screwed up my order. And the item that got wrong, they gave me a hrad taco instead of a gordita crunch, and the hard taco was all broken and messed up. AND it was cold. Horrible experience. Give me a refund.
Aaron
Took 22 minutes to get a burrito, a taco and a chalupas. When I did finally get it, the burrito was barely holdable and falling apart at the end and the chalupa was in the box upside down, yes, completely inverted like Maverick over the MiG. Terrible by every count. The cashier wanted to tell me about her workers comp injury after acknowledging that I was on the phone. Like... seriously?
Kara Edwards
This is literally the best taco bell I’ve ever had. Ordered around 7:30pm on 12/2. Everything is hot, no soggyness, great ingredients, truly spectacular. Bless you
Atmosphere: 5
Food: 5
Service: 5
Kai Tyson
Worst Taco Bell ever. These people will deliberately violate your food and I guess don't get paid enough to care. They know they keep their jobs regardless because they have a like minded manager.
Atmosphere: 1
Food: 1
Service: 1
Jocelyn Jackson
Went through the drive thru very pleasant young lady and my food was good and hot
Food: 5
Service: 5
Recommended dishes: Taco, Soft Taco
Troy Dubya
What a deal! Nice staff.
Atmosphere: 5
Food: 5
Service: 5
Savian Young
The cashier Jarvis was very inappropriate and food items were missing definitely a creep
If I could give this place a 0 star I would. I arrived at this location around 2-2:10am despite them closing at 3:00a, the gentleman on the intercom was extremely rude and unprofessional not only did he use profanity he also refused to take my order and insisted I “go home” . If the store closes at 2am why project the hours as 3am? When I asked the gentleman his name he proceeded to say his name was “John” and that he was the currently store manager. I am very disappointed in this taco bell location because of their choice of leadership as they lack professionalism and integrity.
Atmosphere: 1
Food: 1
Service: 1
Ralphfield Sinkler
They were too lazy to come to the register and talk with a customer. They preferred for me to use the kiosk. And if I did not want to use the kiosk they asked me to come through drive-thru but my vehicle was too big. Then he said they have no one to run the cashier. This is very pitiful a sad poor excuse to be lazy. And does not look well for the Taco Bell establishment.
Service: 1
Dean Monroe
Savannah good. Usually no one there.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Crunchy Taco
Jesse C
Dude told me to drive back around after they mistook my order so now I have to wait again on 4 Cars...please
Atmosphere: 1
Food: 3
Service: 1
Derek Tatum
I usually go to this Taco Bell, and have not had many issues. However, I tried the online app to make my order faster. I’ve never used this app in the past. I went up to the drive-through, and it said on the app that my order was ready. When I went up to the actual window the girl working there told me that it was not ready yet and to “wait “and they would prepare my food. I parked in the parking lot thinking that someone will be bringing my food. I waited a good ten minutes and no one was coming so I knocked on the door to ask them and she rudely gestured to go around to the drive-through. I didn’t understand that I was supposed to go through the drive-through again and didn’t understand why I was going through the drive-through twice when I used the app to speed this process up. Had I known that it was taking this long I would’ve just gone to the drive-through in the first place. Why would I have to go to the drive-through and wait for my food to be ready when they could’ve easily run it out to me since it was not ready? The first time I went to the drive-through she should’ve clearly explained that the order was not ready and that I needed to go through the drive-through again. When I got to the drive-through, the second time, she explained what she meant, but admitted that she should’ve been more clearing her directions. Despite her admitting this , she did not offer any apology or kind act of costumer service such as a discount or free item. I asked if I could be compensated for my time and inconvenience and she said, since my order was online, they cannot do any type of refund. No apology either. I then asked, can I at least have a free taco or some other type of item for my inconvenience. The woman argued that they will not give me a free taco and then another guy who claims he was the manager told me that he would not be giving me a taco and to go on my way. Finally, a nice woman who appeared to be another manager came up and listened to my complaint and understood the inconvenience and was able to give me a free item. While I was waiting for the nice manager to get my free food the other mail “Manager “was staring at me through the window and when I looked back at him he opened the window stating “don’t start with me you’re getting a free taco”. This was the same guy who quickly dismissed my request earlier stating “you’re not getting your free taco so drive along “This guy is a reason that the situation was escalated. I would not make a big deal at about this however, it was poor the way they gave instructions and I felt they were not giving good customer service when they couldn’t even give me one taco, which clearly does not cost much to produce. Finally, the manager who I talked with made it right, however, the other employees that I dealt with were very rude, unprofessional, and had a big attitude. From the reviews, I see that there have been other similar complaints to drive through pick up issues and they need to get a better system or give better directions. Aside from the one Nice manager, the rest of the employees need to learn how to take responsibility for poor directions that they give an understand how to amend those using good customer service.
Tacobell is always a go to choice for me but this is a good one
I came in a girl at the counter with glasses was very kind to a lady that didn't have enough money and helped her out need more ppl like her
Just went to pick up an order from drive through, horrible customer service I have ever received in my life, the employee at the window doesn’t know how to say thank you or even your welcome back, didn’t even want to say her name or even wearing a name tag.
The employee has zero customer service, needs a lot of training to improve herself
Screwed up my order. And the item that got wrong, they gave me a hrad taco instead of a gordita crunch, and the hard taco was all broken and messed up. AND it was cold. Horrible experience. Give me a refund.
Took 22 minutes to get a burrito, a taco and a chalupas. When I did finally get it, the burrito was barely holdable and falling apart at the end and the chalupa was in the box upside down, yes, completely inverted like Maverick over the MiG. Terrible by every count. The cashier wanted to tell me about her workers comp injury after acknowledging that I was on the phone. Like... seriously?
This is literally the best taco bell I’ve ever had. Ordered around 7:30pm on 12/2. Everything is hot, no soggyness, great ingredients, truly spectacular. Bless you
Atmosphere: 5
Food: 5
Service: 5
Worst Taco Bell ever. These people will deliberately violate your food and I guess don't get paid enough to care. They know they keep their jobs regardless because they have a like minded manager.
Atmosphere: 1
Food: 1
Service: 1
Went through the drive thru very pleasant young lady and my food was good and hot
Food: 5
Service: 5
Recommended dishes: Taco, Soft Taco
What a deal! Nice staff.
Atmosphere: 5
Food: 5
Service: 5
The cashier Jarvis was very inappropriate and food items were missing definitely a creep
Service: 1
Restaurantji Recommends
If I could give this place a 0 star I would. I arrived at this location around 2-2:10am despite them closing at 3:00a, the gentleman on the intercom was extremely rude and unprofessional not only did he use profanity he also refused to take my order and insisted I “go home” . If the store closes at 2am why project the hours as 3am? When I asked the gentleman his name he proceeded to say his name was “John” and that he was the currently store manager. I am very disappointed in this taco bell location because of their choice of leadership as they lack professionalism and integrity.
Atmosphere: 1
Food: 1
Service: 1
They were too lazy to come to the register and talk with a customer. They preferred for me to use the kiosk. And if I did not want to use the kiosk they asked me to come through drive-thru but my vehicle was too big. Then he said they have no one to run the cashier. This is very pitiful a sad poor excuse to be lazy. And does not look well for the Taco Bell establishment.
Service: 1
Savannah good. Usually no one there.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Crunchy Taco
Dude told me to drive back around after they mistook my order so now I have to wait again on 4 Cars...please
Atmosphere: 1
Food: 3
Service: 1
I usually go to this Taco Bell, and have not had many issues. However, I tried the online app to make my order faster. I’ve never used this app in the past. I went up to the drive-through, and it said on the app that my order was ready. When I went up to the actual window the girl working there told me that it was not ready yet and to “wait “and they would prepare my food. I parked in the parking lot thinking that someone will be bringing my food. I waited a good ten minutes and no one was coming so I knocked on the door to ask them and she rudely gestured to go around to the drive-through. I didn’t understand that I was supposed to go through the drive-through again and didn’t understand why I was going through the drive-through twice when I used the app to speed this process up. Had I known that it was taking this long I would’ve just gone to the drive-through in the first place. Why would I have to go to the drive-through and wait for my food to be ready when they could’ve easily run it out to me since it was not ready? The first time I went to the drive-through she should’ve clearly explained that the order was not ready and that I needed to go through the drive-through again. When I got to the drive-through, the second time, she explained what she meant, but admitted that she should’ve been more clearing her directions. Despite her admitting this , she did not offer any apology or kind act of costumer service such as a discount or free item. I asked if I could be compensated for my time and inconvenience and she said, since my order was online, they cannot do any type of refund. No apology either. I then asked, can I at least have a free taco or some other type of item for my inconvenience. The woman argued that they will not give me a free taco and then another guy who claims he was the manager told me that he would not be giving me a taco and to go on my way. Finally, a nice woman who appeared to be another manager came up and listened to my complaint and understood the inconvenience and was able to give me a free item. While I was waiting for the nice manager to get my free food the other mail “Manager “was staring at me through the window and when I looked back at him he opened the window stating “don’t start with me you’re getting a free taco”. This was the same guy who quickly dismissed my request earlier stating “you’re not getting your free taco so drive along “This guy is a reason that the situation was escalated. I would not make a big deal at about this however, it was poor the way they gave instructions and I felt they were not giving good customer service when they couldn’t even give me one taco, which clearly does not cost much to produce. Finally, the manager who I talked with made it right, however, the other employees that I dealt with were very rude, unprofessional, and had a big attitude. From the reviews, I see that there have been other similar complaints to drive through pick up issues and they need to get a better system or give better directions. Aside from the one Nice manager, the rest of the employees need to learn how to take responsibility for poor directions that they give an understand how to amend those using good customer service.
Food: 4
Service: 1
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