The Playbook Sports Bar + Grill

Closed down

Atmosphere: 1

Food: 1

Service: 1

Came here on a Saturday, which was the first day of college football season so my husband could watch football at the "sports" bar and I could check out the slots. The sports bar wasn't open, when we asked they said just go to the regular bar. When we asked about getting the Virginia Tech or Maryland games on the tvs at the bar, and the bar tender said she wasn't allowed to change the channels. MTV was on one tv and baseball was on two others. We just left, they clearly are not a sports bar....or helpful at all. Terrible.

Atmosphere: 1

Service: 1

Will not be visiting the playbook again. First time here no one can tell me what is going on. It’s Sunday and absolutely no football game to bet on.. trash !!!!

Atmosphere: 1

Great place. Good food. Good customer service... Very clean

Wow, I didn't think it was possible have this poor service, but it is! Waited 45 minutes for 1 order. Then, foolishly ordered wings and still haven't gotten them. Manager was irritable. My God, this place needs help big time!!+ Don't come here to eat, just gamble. Do better!!!

Bone in chicken wings are awful.

Cool atmosphere and plenty of TVs to watch the game. Bartenders were great!

Terrible selection for Sunday Football. They were only able to put 2 games on in the whole bar. Also, it should be noted that this is in the Rosie casino and the environment is not conducive to friendly conversation or meeting others. Feels like a large warehouse room.

I had an absolutely awful experience with staff including management. After making a reservation we waited an hour for a table and then quit receiving updates and began to be ignored. We never were seated. Management could care less. I'll never be back to Playbook.

Would have been nice if they would have advertised in some way this location is in Rosie's casino!!! Would never have gone if I knew.

This place has an amazing set up and I thought would be perfect to watch football....TERRIBLE service ruined the whole experience. Not worth it at ALL. I rarely complain about service, I enjoy a slow laid back experience in general and know how hard the restaurant life is but this was awful.

Terrible service. Cool vibe but awful service. No reservation needed because no one even acknowledges you when you walk in. Seat yourself but be prepared to have terrible service. Lack of employees for sure, but doesn't write off the actual service provided from employees. I am always patient and understanding and do not care if you're busy and can't get to me In a timely manner. What I do care is how you are treated. Ended up leaving after 1st round of drinks (2 people, shot and a beer) & still spent 30+ mins there.

Terrible service. Cool vibe but awful service. No reservation needed because no one even acknowledges you when you walk in. Seat yourself but be prepared to have terrible service. Lack of employees for sure, but doesn't write off the actual service provided from employees. I am always patient and understanding and do not care if you're busy and can't get to me In a timely manner. What I do care is how you are treated. Ended up leaving after 1st round of drinks (2 people, shot and a beer) & still spent 30+ mins there.

I Had A Really Good Time

Wow!!! Just what the Richmond area needed!