I have ordered here before, however, yesterday I ordered an acai bowl - I found a piece of lettuce in my acai bowl. This wouldn't be the first time I found something that didn't belong in my food or drink at this location. It is disgusting! Attached is a photo in the photos section for proof. I was unable to attach to my review.
Atmosphere: 3
Service: 2
Khadijah Vasser
Idk maybe I have too high of expectations but this sandwich was so disappointing. Is it supposed to be served cold? It was so bland and so dry. I ended up paying the 15 cents for extra sauce. Definitely wasn’t worth it honestly and glad I got the app discount because no.
Atmosphere: 3
Food: 2
Service: 3
Hunter Pharis Johnson
Super fast reasonably priced I love this place I love their smoothies I love their acai bowls and I love the Akai MPC 1000 THAT THE CEO OF TROPICAL SMOOTHIE GIFTED ME IN THE HOSPITAL AFTER I CHOKED ON A PEEWEE
Anshae Harris
This is the WORST location! I had a door dash order and either my food wasn’t made or they did not give it to the door dashing. Cool.
When I call I get immediate disrespect. A guy got on the phone “I’m the higher up. Repeat yourself”,
Very rude and nasty. Never ordering from this one again.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Ferrufino
Food is good and service is great! Cashier is extremely friendly and energetic, I wish I got her name but she was kind to me and I kept seeing that energy throughout my visit!
Atmosphere: 5
Food: 5
Service: 5
Jesús Beltrán
My favorite place to have a drink this summer 😎👋
Atmosphere: 5
Food: 5
Service: 5
Ebony Wooten-Bynum
Greeted at the door, order was quick and food was very good. That was the biggest chicken, bacon ranch wrap I have ever had from there. I ordered 2 and couldn’t finish them both. If I’m in the area, I will be returning.
Atmosphere: 5
Food: 5
Service: 5
Virnesha Bates
Don’t even in-knowledge customers when they come in I literally had to yell at an employee to be assisted I had already had my order placed online stood in line for 15 mins everybody looked at me and kept working I walked out the store and came back and still no one assisted me I also noticed a customer that came after me had the same experience he just walked straight out and I don’t blame him I won’t ever go to that one again I’ve never been to an tropical smoothie and experience something like that ! Worst customer service ever ! It was only 4 ppl in the store all waiting on their orders and it was a good amount of workers there !
Magic Touch
Rudest customer service I’ve ever witnessed to a professional man who simply just wanted to use the restroom! For this reason I will definitely find another location to patronize in the area!!
Natalie Lang
Every time I order a paradise point I am given a peanut paradise. This is extremely dangerous as I could have a nut allergy. Your employees need to learn to read the actual order that’s coming in
I’m not sure of her name but the young black girl who’s always working is so awesome. I believe she may be the manager. She’s so polite every single day and so enthusiastic. Idk what she gets paid but she deserves a raise
Atmosphere: 5
Food: 5
Service: 5
Mary Beth
Fast service and the chicken and 3 cheese dilla was awesome. Very reasonably priced,
Dietary restrictions: I had them remove the onions and out my sauce on the side and they did it exactly the way I surf
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse BBQ, Beach Bum
John Kremmer
First to get in, last to leave. I do not understand how I am consistently being served last with poor quality ingredients (I ordered 1 smoothie). I do not recommend any asian folk to come to this shop, it cannot be a coincidence.
Atmosphere: 1
Food: 1
Service: 1
Ariel
Was yelled at and harassed by some cracked out lady in the store. The workers were just gossiping in the back and they took 15 minutes just to get my order out, nor did they even try to get this woman out of the cafe. Social awareness of their workplace was not present and I did not feel safe in there.
Atmosphere: 1
Food: 3
Service: 1
Juan Posada
Who ever makes the smoothies in the night shift needs to go! They’re horrible they taste like wet cardboard. If you order something from this location make sure it’s early in the day.
I have ordered here before, however, yesterday I ordered an acai bowl - I found a piece of lettuce in my acai bowl. This wouldn't be the first time I found something that didn't belong in my food or drink at this location. It is disgusting! Attached is a photo in the photos section for proof. I was unable to attach to my review.
Atmosphere: 3
Service: 2
Idk maybe I have too high of expectations but this sandwich was so disappointing. Is it supposed to be served cold? It was so bland and so dry. I ended up paying the 15 cents for extra sauce. Definitely wasn’t worth it honestly and glad I got the app discount because no.
Atmosphere: 3
Food: 2
Service: 3
Super fast reasonably priced I love this place I love their smoothies I love their acai bowls and I love the Akai MPC 1000 THAT THE CEO OF TROPICAL SMOOTHIE GIFTED ME IN THE HOSPITAL AFTER I CHOKED ON A PEEWEE
This is the WORST location!
I had a door dash order and either my food wasn’t made or they did not give it to the door dashing. Cool.
When I call I get immediate disrespect. A guy got on the phone “I’m the higher up. Repeat yourself”,
Very rude and nasty. Never ordering from this one again.
Atmosphere: 1
Food: 1
Service: 1
Food is good and service is great! Cashier is extremely friendly and energetic, I wish I got her name but she was kind to me and I kept seeing that energy throughout my visit!
Atmosphere: 5
Food: 5
Service: 5
My favorite place to have a drink this summer 😎👋
Atmosphere: 5
Food: 5
Service: 5
Greeted at the door, order was quick and food was very good. That was the biggest chicken, bacon ranch wrap I have ever had from there. I ordered 2 and couldn’t finish them both. If I’m in the area, I will be returning.
Atmosphere: 5
Food: 5
Service: 5
Don’t even in-knowledge customers when they come in I literally had to yell at an employee to be assisted I had already had my order placed online stood in line for 15 mins everybody looked at me and kept working I walked out the store and came back and still no one assisted me I also noticed a customer that came after me had the same experience he just walked straight out and I don’t blame him I won’t ever go to that one again I’ve never been to an tropical smoothie and experience something like that ! Worst customer service ever ! It was only 4 ppl in the store all waiting on their orders and it was a good amount of workers there !
Rudest customer service I’ve ever witnessed to a professional man who simply just wanted to use the restroom! For this reason I will definitely find another location to patronize in the area!!
Every time I order a paradise point I am given a peanut paradise. This is extremely dangerous as I could have a nut allergy. Your employees need to learn to read the actual order that’s coming in
Restaurantji Recommends
I’m not sure of her name but the young black girl who’s always working is so awesome. I believe she may be the manager. She’s so polite every single day and so enthusiastic. Idk what she gets paid but she deserves a raise
Atmosphere: 5
Food: 5
Service: 5
Fast service and the chicken and 3 cheese dilla was awesome. Very reasonably priced,
Dietary restrictions: I had them remove the onions and out my sauce on the side and they did it exactly the way I surf
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse BBQ, Beach Bum
First to get in, last to leave. I do not understand how I am consistently being served last with poor quality ingredients (I ordered 1 smoothie). I do not recommend any asian folk to come to this shop, it cannot be a coincidence.
Atmosphere: 1
Food: 1
Service: 1
Was yelled at and harassed by some cracked out lady in the store. The workers were just gossiping in the back and they took 15 minutes just to get my order out, nor did they even try to get this woman out of the cafe. Social awareness of their workplace was not present and I did not feel safe in there.
Atmosphere: 1
Food: 3
Service: 1
Who ever makes the smoothies in the night shift needs to go! They’re horrible they taste like wet cardboard. If you order something from this location make sure it’s early in the day.
Food: 1
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