Tropical Smoothie Cafe

The people here are really nice, but listening skills are zero. The ring up entirely the wrong menu items no matter what you ask for and you will have to correct them. It’s very odd. But you will 100% get the wrong item every time lol

Very sweet and accommodating staff!

Three people working and ignoring every single person that walked in. Forcing almost all to order via the app. I

I placed a catering order through Tropical Smoothie's 3rd party service- EZ Cater for a work event. When the EZ Cater delivery driver cancelled, Cory from the store hand delivered all 65 smoothies. Although the order was late because of EZ Cater's driver cancellation, Cory saved the day and arrived just in time to serve the smoothies to our students. Hugh shout out to Cory!!

Very calm, relaxing, 2 males were working and very nice, and hardworking. Dancing to some music while working and enjoying what they're doing. I really like this environment and think the manager should be proud of the company they keep and hire. Great personalities and I like the organization within the buisness.

I visited this location 3/9/25 around 11am. The employees working were awesome and made our smoothies and sandwiches PERFECTLY!! Thanks to them for brightening up our Sunday :)

More organization needed especially during lunch time. they need some type of clip board to put orders on there were people that came in that received there food before me and other and they were not on line orders, I am a regular customer and newcomer were working the smootie side today. They were trying including the general manager, The one sandwich maker who has been there a while got frustrated when manager asked for assistance and Blurted out i'm back here by my self. self control TEAM would love to speak with Owner of this franchise

Ordered pick up catering 24 hours before needed. Got there right at my pick up time. Nothing was done for the order.

I can't comprehend any reviews below 5 stars for this location.. This is by far the BEST TROPICAL SMOOTHIE everrrr!! The employees are awesome! The food is INSANELY AMAZING!! The music is everything I grew up too & LOVE!! They constantly clean when they aren't making food, smoothies or taking orders.. I would give 10 stars if I could! ❤️

Ordered in person and received my order very quickly but found multiple short but thick hair strands in my smoothie. Had to pull them out at least 4 times, which by that point grossed me out so I just threw the whole thing away.

I've had problems with this location in the past (mostly when ordering via pickup) but this recent visit was the last straw for me.

Cashier now … Didn’t use gloves or wash her hands had roller in her hair like it was home … Nasty … Businesses like this needs to be shut down!???? then no good attitude ?

Atmosphere: 1

Food: 2

Service: 3

I visited this location. There were two girls working—one inside and the other at the counter, who was wearing a bandana. The girl at the counter took my order for a watermelon mojito. I politely asked her if she could use less ice or none at all, IF POSSIBLE. Then she asked me if I wanted milk in the drink, which confused me because, as far as I know, mojitos don't typically have milk. But of course its tropical cafe it was acceptable, but then just because she asked I said no milk.
After she relayed the instructions to the girl in the kitchen, the entire experience took a turn for the worse. The girl in the kitchen started acting so weird and made me incredibly uncomfortable with constant comments. Not only did she refuse to make my drink, but she also asked the girl with the bandana to make it instead. The comments continued non-stop while I was standing right in front of her! Her behavior was beyond unprofessional—I'd say she has not just zero customer service skills, but negative ones! If she didn’t want to make the drink, she could have simply told me they couldn’t do it that way, instead of making such a scene.This isn’t my first time at a Tropical Smoothie; it's a well-known brand, so I'm definitely not new to this. But the attitude I encountered here was absolutely unhealthy and unwelcoming. To top it off, I saw them offer a free smoothie to another group of boys in a completely different, much more positive manner. Was this because I'm a girl? It was a clear signal that they didn't want my business. Worst place to visit. I won’t be coming back.

Atmosphere: 1

Food: 3

Service: 1

Ordered a triple cheese CHICKEN quesadilla from here and there was NO chicken? I also did not get the sauce that usually comes with the quesadilla. I thought the meal would be very thorough because it took forever, but I was wrong. Lots of people in there complaining.

Atmosphere: 2

Food: 1

Service: 1

I ordered an avocado smoothie with no sugar around 10:30 am on 06/19/24. They added extra sugar, and the cup was almost half empty, with the lid being loose. Avocado was everywhere on the surface of the cup, so I had to wipe it off with napkins. I always tip them 10%, but I'm curious to know why it's hard to motivate workers these days.

I visit Tropical Smoothie usually at least twice a week, sometimes more. The Chia Banana Boost is my favorite; full of chia protein it’s filling and nutritious! Also smooth & yummi ?

Atmosphere: 5

Service: 5