I ordered the super green chicken wrap. First off, it was 95% lettuce and 5% chicken. No cheese and no dressing. I felt like i was eating poison. Food department needs to come in and make sure that chicken is edible. It was the worst sandwich I’ve ever had. That wrap was hot. Who wants that sandwich hot. Its like a Cesar wrap but hot The service was great and that’s it. The people that work there need to try and test that food. I threw it out.
Atmosphere: 3
Food: 1
Service: 4
Richard Dismuke
I just wanted to take the time to write a review to give a shout out to the manager Ethan for helping me with a unfortunate situation. Long story short, both my kids have green light cards that have a program to educate about savings and money-wise decisions. Both of them completed the program and got codes for free 12 oz smoothies. Come to find out you cannot use both codes in the same day. Only one code per day can be redeemed in the app which is unfair because of a person has multiple kids, that leaves a kid out of getting a free smoothie. Ethan heard my plea and was helpful enough to discount the smoothie so both kids could be happy. I appreciate managers who go above and beyond and still listen to help make customers happy. If tropical smoothie corporate ceases, maybe revised the rules so multiple codes can be used in the same time. Especially for families with multiple kids
Atmosphere: 5
Food: 5
Service: 5
C J
I asked for a Super Green Chicken Cesar Salad and paid for extra chicken, and extra spinach and did not receive that. The tomatoes looked old and their were crumbs for croutons.
Food: 1
Service: 1
Tarsha S.
Smooth customer service, fast food, fresh ingredients!! I don't know how it's getting bad reviews here? Maybe I came on the right day? lol
Erika Brandenburg
I ordered over doordash, but the food had a large piece of metal in it
D S
Used to be decent but the past 3 orders they have just not sent the food and no one picks up the phone. Had to do a chargeback on my credit card because I couldn't get in contact with anyone for a refund.
Shatya White
Normally it’s always good vibes when I go here .. Tonight the girl at the register was rushing like I wasn’t the only one there .. she over charged me when I told her she didn’t even respond or give any acknowledgment
Andrew X
Auto selects the highest options for a tip.. spent 11.50$ for a smoothie , get tf outa here
Kat Conley
Best smoothies ever.. thanks for the summer line up of new flavors.
Derek Henry
The family and I stopped by traveling through the area. We ordered 6 different smoothies. Everything was spot on, with good turnaround time.
First off I want to say don't ask my name for the order if your not going to use it. I was the only one there and about 6 people came in after me and they got there order before me. Finally I was asked was I waiting on a pick up and I said no I came in and placed an order and wanted my money back at that time because it shouldn't take this long. He looks in the cooler and finds my order and said she called your name which she didn't because I can hear very well. Apparently she said Dom because that was the name on my ticket and I don't go by that so why would I answer to it.If my name was Nicole would she say Nick. I'm sure they wouldn't. It's called respect. Call me what I go by not a nickname I surely didn't give you. It's a very common name and very easy to pronounce.If her name was Ashley I would like to see how she reacts to me only pronouncing her first letters and calling her A** !
T Williams
It’s National Flip Flop Day - no purchase necessary but they did request a cancer donation so it was worth the cause! There was / is a line and it’s only between 2 & 7 and you gotta have on flip flops!!!Y’all, we did use lotion but apparently the ash absorbed it all!! Lol …embarrassing but funny yet I enjoyed my smoothie regardless!
Tiffany Whitehead
The Caribbean j*** wrap I ordered had no j*** sauce and maybe 2 pineapples. Awful! It taste like a over-cooked “smushed” rice and cheese sandwich. I am highly disappointed. There was no Caribbean flavor whatsoever.The kale and apple said was very dry and only had a half filled container with only two sliced apples. Never again!
Anna C
Great service and food. New summer Strawberry Flavors, including a Hibiscus Lemonade. Dined in for quiet late lunch.
Mikey Turner
Love the service and the food. Chris was very kind and patient while taking our order.
I ordered the super green chicken wrap. First off, it was 95% lettuce and 5% chicken. No cheese and no dressing. I felt like i was eating poison. Food department needs to come in and make sure that chicken is edible. It was the worst sandwich I’ve ever had. That wrap was hot. Who wants that sandwich hot. Its like a Cesar wrap but hot The service was great and that’s it. The people that work there need to try and test that food. I threw it out.
Atmosphere: 3
Food: 1
Service: 4
I just wanted to take the time to write a review to give a shout out to the manager Ethan for helping me with a unfortunate situation. Long story short, both my kids have green light cards that have a program to educate about savings and money-wise decisions. Both of them completed the program and got codes for free 12 oz smoothies. Come to find out you cannot use both codes in the same day. Only one code per day can be redeemed in the app which is unfair because of a person has multiple kids, that leaves a kid out of getting a free smoothie. Ethan heard my plea and was helpful enough to discount the smoothie so both kids could be happy. I appreciate managers who go above and beyond and still listen to help make customers happy. If tropical smoothie corporate ceases, maybe revised the rules so multiple codes can be used in the same time. Especially for families with multiple kids
Atmosphere: 5
Food: 5
Service: 5
I asked for a Super Green Chicken Cesar Salad and paid for extra chicken, and extra spinach and did not receive that. The tomatoes looked old and their were crumbs for croutons.
Food: 1
Service: 1
Smooth customer service, fast food, fresh ingredients!! I don't know how it's getting bad reviews here? Maybe I came on the right day? lol
I ordered over doordash, but the food had a large piece of metal in it
Used to be decent but the past 3 orders they have just not sent the food and no one picks up the phone. Had to do a chargeback on my credit card because I couldn't get in contact with anyone for a refund.
Normally it’s always good vibes when I go here .. Tonight the girl at the register was rushing like I wasn’t the only one there .. she over charged me when I told her she didn’t even respond or give any acknowledgment
Auto selects the highest options for a tip.. spent 11.50$ for a smoothie , get tf outa here
Best smoothies ever.. thanks for the summer line up of new flavors.
The family and I stopped by traveling through the area. We ordered 6 different smoothies. Everything was spot on, with good turnaround time.
Restaurantji Recommends
First off I want to say don't ask my name for the order if your not going to use it. I was the only one there and about 6 people came in after me and they got there order before me. Finally I was asked was I waiting on a pick up and I said no I came in and placed an order and wanted my money back at that time because it shouldn't take this long. He looks in the cooler and finds my order and said she called your name which she didn't because I can hear very well. Apparently she said Dom because that was the name on my ticket and I don't go by that so why would I answer to it.If my name was Nicole would she say Nick. I'm sure they wouldn't. It's called respect. Call me what I go by not a nickname I surely didn't give you. It's a very common name and very easy to pronounce.If her name was Ashley I would like to see how she reacts to me only pronouncing her first letters and calling her A** !
It’s National Flip Flop Day - no purchase necessary but they did request a cancer donation so it was worth the cause! There was / is a line and it’s only between 2 & 7 and you gotta have on flip flops!!!Y’all, we did use lotion but apparently the ash absorbed it all!! Lol …embarrassing but funny yet I enjoyed my smoothie regardless!
The Caribbean j*** wrap I ordered had no j*** sauce and maybe 2 pineapples. Awful! It taste like a over-cooked “smushed” rice and cheese sandwich. I am highly disappointed. There was no Caribbean flavor whatsoever.The kale and apple said was very dry and only had a half filled container with only two sliced apples. Never again!
Great service and food. New summer Strawberry Flavors, including a Hibiscus Lemonade. Dined in for quiet late lunch.
Love the service and the food. Chris was very kind and patient while taking our order.