Urban Hang Suite

304 E Broad St, Richmond
(804) 325-9089

Recent Reviews

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X. Natasha Lindeback

My sister came here to order food for the both of us. The internet wasn’t working on her phone so she asked for the Wi-Fi password. The barista (Gray) decided to go into full on C mode and refused to give her the password unless she ordered something which meant she had to place our order without being able to double check what I wanted. Also, I would like to stress that Gray was not polite about it - she was rude and acted inconvenienced.

Anyway, if anyone else goes there it’s brewing804culture

Now, maybe rude customer service could be looked past if the food was amazing but it wasn’t. I got a vegan sausage egg and cheese on a bagel and it’s clear no effort was made to actually cook the components. The cheese wasn’t melted which to me shows that the egg and sausage were not hot when placed on the bagel. I’ve made this exact sandwich at home and the heat from the egg and sausage is typically enough to melt the cheese - especially if I wrap it up in foil after making it.

I got the Colden Club sandwich and a vegan grilled cheese to eat later. The club was supposed to be toasted but their toaster must be broken. Grilled cheese yet again an issue with the cheese not being fully melted. Thank goodness I’m not planning to eat it right away so when I reheat it I’ll be able to make sure all the cheese gets melted.

Food: 2

Service: 1

Benjamin Douglass

Great food for reasonable prices. However the last three times I've ordered ahead online the food was not ready by the time I arrived.

Atmosphere: 4

Food: 5

Service: 3

David Nicholas

My girlfriend and I stopped by to grab a coffee to go after picking up food from another place. As soon as we stepped inside—literally just two steps—the barista immediately told us we weren’t allowed to be there with outside food. I understand policies like that, but we were planning to buy coffee and leave. We didn’t even get the chance to explain or respond before being asked to leave. The abruptness and rudeness of the interaction were unnecessary, so we decided to take our business elsewhere. Very disappointing experience.

Atmosphere: 1

Food: 1

Service: 1

Shawn Walters

Great coffee and great service.

Atmosphere: 5

Food: 5

Service: 5

James White

Brilliant fun place, love the staff. Made my trip to Richmond absolutely fabulous. Great coffees, breakfast sandwiches, and muffins. Wish they opened in time before my flight home

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lox, Bacon Egg and Cheese

Mylah Wood

I door dash from here almost every week. Loveeeee their food and vegan options as well as their lattes and coffee. They are my go to anytime i wonder what i want for breakfast. They also have huggeeee muffins! Must try!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Vegan Sausage Egg and Cheese, Vegan Club Sandwich, Bagel, Iced Caramel Latte

Justin Brosseau

Delicious coffee, tasty breakfast sandwich, incredibly friendly staff, fantastic atmosphere. Wish I had a coffee shop like this back home, I’d go here every day.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg and Cheese, The Vibe

Heather Sinclair

This is a great little cafe. The coffee is hot and delicious and the food is prepared fresh. The decor of the shop is relaxing, colorful, and full of life. The staff know the locals and are kind to first visitors.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

John Hearn

Fantastic breakfast croissant sandwiches and excellent coffee this morning at this black woman-owned eatery. Warm and friendly staff and fairly priced. Great lunch menu, too. Perfection.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg and Cheese

Riley Campbell

good food, prices, and nice staff

Atmosphere: 5

Food: 5

Service: 5

Michelle Nusinov

Bagel was delicious. Juice was delicious. Coffee was delicious. Everyone was friendly and helpful! Great music.

Atmosphere: 5

Food: 5

Service: 5

Dondré

Lil bro brought me here when I was visiting him in Richmond. A nice spot with a plethora of toast and breakfast sandwiches options. I also appreciate that there is tea, match and chai for the none coffee drinkers. The staff is great and the music selections are on point. I also like that there are local artists and self-care small businesses that sell their products in the store.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toast

Clay Hamner

I stop by Urban Hang Suite every morning for an espresso and I'm greeted by a team of people who say "good morning Clay." I love it and it's a great way to start your routine when you work by yourself all day.

Atmosphere: 5

Food: 5

Service: 5

Alia G

Staff is super nice and the food/drinks are delicious and affordable!

Atmosphere: 5

Food: 5

Service: 5

princess

I do not recommend ordering from this establishment. I ordered a coffee and a sandwhich and I only received a sandwhich that both tastes and is, visibly burnt, no coffee. Very disappointing.

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