US BEST WINGS
3716 Mechanicsville Tpke, Richmond
(804) 329-4676
Recent Reviews
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I stop in here every couple of months for lemon pepper wings. Yesterday was no different, however, what was different is they charged me an extra $1 for the “seasoning”. I told the cashier that the seasoning comes on the chicken when they purchase it. He said who told you that with a shocked look on his face. A previous cashier when we tried to get extra seasoning on our wings. He went to the back to “discuss” it with the “cooks” in the back. They peeped at us and then went back to discussing it, he came back and said yes they charge the $1. I laughed and told him they were lying but i am tired and hungry and will still get them, but I am writing a review. My order comes and there are no fries. He goes to the back and they said no combo. I said I paid $14 for 4 wings, I think not, handed him my receipt and he took it to the back. Yelling started and he came back and said my fries would be up. When i got home and started on my fries, they were DRY as if they had been sitting and put back into the grease. I threw them away so I really did pay $14 for 4 wings. I believe they could posssibly overcharging customers. They took all of their menus away because there was no mention of an extra charge for “seasoning”.
Atmosphere: 2
Food: 2
Service: 3
Absolutely love their crispy chicken sandwich and their honey old bay wings! My go to spot!
Atmosphere: 5
Food: 5
Service: 5
I like their food very much and their service is also nice.
Atmosphere: 5
Food: 5
Service: 5
The food is good tho
Atmosphere: 5
Food: 5
Service: 5
I ordered the plain wings and potato wedges. Both were awful. The chicken was overcooked. Even the ranch didn’t make it taste better. The wedges weren’t seasoned at all and were so small they weren’t even wedges for real. Never again. This was my first and last time here.
Food: 1
Service: 1
They have horrible customer service I tried to place a order through doordash their menu doesn't give you a option to pick a extra drink or have a option for drinks I ordered a 2 subs it doesn't let you pick the condiments that you want on the sub so I called up there gave them the name for the order and explained to them they need to update or fix their menu on doordash so I had to call to let them know what I did and did not want on my subs and I wanted to add a large lemonade because they didn't have a option for it on doordash in the nicest way they kept cutting me off by hanging up in my face if I'm spending my money with you all can I atleast make sure my order is correct? If I didn't call up there and let them know my order would've been jacked up I mean appreciate the fact that I'm spending money with your business and also if you are going to be rude bc you don't speak English and you are running a business in richmond, va where you know everyone most likely speak English you need to go where your language is common and set up shop they was rude they hung up on me twice while I was speaking to them as clear and nicely as possible how can you be nasty to people that's spending money with your business they get a 0 for me and yes I'm boiling hot because it just happened I just can't believe they were that rude I bet if ppl stopped ordering from them they will have the best customer service they had when they was trying to gain customers tuh
The chicken tenders are amazing
Atmosphere: 2
Food: 4
Service: 3
It's a great place for lunch variety for different tastes.
Atmosphere: 1
Food: 3
Service: 5
Recommended dishes: Catfish Fried or Grilled
Eat here all the time. Food is very good and never takes too long!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Philly Steak, 5 Piece Fried Shrimp, Catfish Fried or Grilled, Lamb Gyro
Every thing is good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food is delicious. I’ve had the catfish grilled & fried in a sub, the rice bowl, or salad. The Philly cheesesteak// chop cheese sub too and all very flavorful. The customer service is on point.
Atmosphere: 5
Food: 5
Service: 5
Front desk service is just awesome in one words and foods are really good
Atmosphere: 5
Food: 5
Service: 5
Very great customer service and overall great food! It is my go to place to get pijja.
Atmosphere: 5
Food: 5
Service: 5
We have ordered everything from the menu, my favorite is the rice bowl and the philly cheese steak, I order at least once a week!
Atmosphere: 5
Food: 5
Service: 5
Great food and awesome customer service.
Atmosphere: 5
Food: 5
Service: 5
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