Wawa
3100 N Arthur Ashe Blvd, Richmond
(804) 362-7442
Recent Reviews
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The conversation between the workers making the food in the morning is always loud, obnoxious and inappropriate. One lady with dreads and glasses making the sandwiches made a joke out of saying “psssss” really loud while customers were disturbed and flabbergasted. She’s consistently loud and inorderly, seeming to lead the pack, causing disrupt. They move too slow to talk as much as they do smh.
Atmosphere: 2
Food: 3
Service: 2
Pls get control of your staff walked in your cashier who first didn’t have a tag on asked for her name because she was rude unprofessional just nasty sad MILLY was her name supposedly the time I made this review she was on cash register BAD ATTITUDE and I believe she was on the phone 3 person at the cash register while taken order on the phone sad DO YOUR JOBS THIS WHAT YOU ALL GET PAID FOR‼️
Service: 1
There was a guy there making the door dash and uber eats orders. Super slow and unprofessional. He is dark skin, about 5’9, has a nose ring, and a short hair cut (fade). He literally said to a friend while working, “You think I’m going to stress myself and move fast for money I’m not making.” He was moving so slow a woman with locks had to come over and help him. There were quite a few of us standing there waiting for him to pack orders that the sandwich team had already made. They had 10-15 items ready and he’s moving super slow. Terrible. I wish I knew his name, it but his name tag was on his sleeve and not on the front of his shirt.
Service: 1
Be ready to wait. I have now been standing here for 30 min for a rice bowl.
Atmosphere: 1
Food: 5
Service: 1
Beggars at front and back doors making women customers look uneasy!
Others loitering sitting on the Wawa trash cans.
Any managers working here?
Strike 3, you're out!
Atmosphere: 1
Food: 2
Service: 2
We only went for gas. There were no issues.
There is a young lady at your drink counter , with a huge brown and blonde wig she is rude, and there is no way with no one in front of me it take 13 min to make a milkshake , Wawa's customer service is declining
Atmosphere: 5
Service: 2
The bathrooms looked surface clean, but I don't know how often they come in. There wasnt very many options as far as snacks go. It's busy, and there was only one register open. The WORST part is that the music/radio was so LOUD. For the 5ish minutes I was inside, I got a mild headache!
Atmosphere: 1
Food: 3
Service: 2
Apparently there is no rule at parking at the pump... currently waiting behind 5 empty vehicles.
The food and drinks are all standard fare, but the service is working at a snail's pace. These guys are truly on southern time!
Also, this place degenerates into a homeless shelter after dark.
YUCK!
Atmosphere: 1
Service: 1
Restaurantji Recommends
I have to say that the management there is fantastic. I thought I had left some luggage in the parking lot and called and talked to the manager on duty and he checked the camera and assured me that there was no luggage in the parking lot. That was really over and above the call of duty. Whoever he is deserves some kudos and a raise!!
Atmosphere: 5
Food: 5
Service: 5
food at this location is always very hit or miss... my order is almost always messed up when they're busy. the employees are clearly very understaffed but still try their best and are always very nice to me. wawa needs to support this location better with more staff and better treatment towards the staff
Atmosphere: 2
Food: 3
Service: 4
One lady in there with a terrible attitude who thinks she can be mean spirited towards people who don't even speak to her. She going to see the wrong side of customer and it'll be very soon, on me. Always stay humble
The lady with no teeth was too busy running her mouth about a man she had paper in my food I was trying to figure out what I was chewing on but cmon now do better she did offer to remake it but it already took all day to be made
The most disgusting Wawa I have ever set foot in. The mens bathroom has mold growing on the walls and floor in large patches, the sink is cracked, and the urinals are... Unmentionable. The rest of the store is shabby and uncared for. Tempted to call it in, which means it is THAT bad. If you are on a road trip, keep driving and visit a different WAWA, the rest aren't this bad.
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