Wendy's

4609 Williamsburg Rd, Richmond
(804) 658-3742

Recent Reviews

Ryan Sparks

This is by far the worst Wendy's I've ever been too. The credit card machines don't work and they will lock the doors during regular business hours. Don't waste your time this place needs to close down

Atmosphere: 1

Food: 1

Service: 1

No Body

I don't know why they bother asking what kind of sauce I want for my tenders when they don't bother to put the sauce in my bag. It's not rocket science.

Atmosphere: 1

Food: 1

Service: 1

Brian Reeder

Second time coming here in a 6 month period decided to give it another try. This time even worse than the last. 30 minute round trip and the amount of tape they put on the bags is crazy so I decided not to open them and check so my fault in that aspect. That being said of course they forgot two sandwiches and the sandwiches tasted like the meat has been sitting there all day. They didn’t give the sides for the chili and no dipping sauce for the nuggets. They even got the drink messed up. This is by far the worst Wendy’s we’ve been to and any inkling of wanting to go run the other direction don’t waste your money.

Atmosphere: 1

Food: 1

Service: 1

Mr H

I ordered online and I get stuff missing.

Atmosphere: 2

Food: 3

Service: 2

Victoria Ellis

The company needs to just fire every employee and hire new ones. Completely unprofessional, and there has been many time that I have come to this Wendy’s where you can clearly see they are just screwing off on the clock and telling people the “system is down”.

Atmosphere: 1

Food: 3

Service: 1

Frank Butler

We stopped at Wendy's to get the new orange Frosty I wish hadn't it sucked. The person at the window had nasty looking face metal and the personality of a frog! We will never be back.

Atmosphere: 1

Food: 2

Service: 2

Katiya Perry

They always take a long time in the drive thru and never get my order correct

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Jr Bacon Cheeseburger

Deme F

They gave me food

Food: 1

Mary Chuhinko

Unfriendly and forgot our

Atmosphere: 3

Food: 4

Service: 1

angelic smith

Ever since there was a change in management, the service has been very good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Asiago Ranch Chicken Club Combo, Chili, Dave's Combo

Theresa Van Zant

The food was cold, when asked a question the girl sounded rude. Never got a reciept. Will not be returning to this one.

Food: 1

Service: 1

Sarah Matz

Worst Wendy's I've ever been to. Pulled up to the menu there was a sign that said cash only, so I got exact change out. Then I waited 10 minutes in the drive thru for someone to take my order before pulling up to the window to see if they were open. After a few minutes a girl opened the window and I asked if I could order. She looked confused and said yes, but that they only take cards. So i put my cash away and waited another 5 minutes for her to return just to tell me I had to come inside because the machine was broken. I left and got KFC down the street. The KFC was so good, also drive thru took 2 seconds.

Atmosphere: 1

Food: 1

Service: 1

Markita

The slowest Wendy's in the city!!!! Every single time i go. All of them are. 99% of the time they only take cash. Don't waste your time.

Atmosphere: 1

Food: 1

Service: 1

Tommy Josué Santillan Carvajal

We get the order by drive true, when we arrived at the hotel we noticed to some items are

Atmosphere: 3

Food: 3

Service: 3

Tonia Washington

Bad customer service skills.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Wendy’S Biscuit Croissant and Classic Breakfast Sandwiches

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