Wendy's

4507 Jefferson Davis Highway, Richmond
(804) 562-8493

Recent Reviews

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Jacob Montes

Friends

Atmosphere: 5

Food: 5

Service: 5

Kiante Friday

I placed an order on February 19th for delivery and never received it. I have called the store numerous times with no response. The contact center says they are going to refund me in10 -12 days and it’s been months. No help is being offered from any direction. If I could rate less than 1 i definitely would do to the hassle I’ve had to go through.

Atmosphere: 1

Food: 1

Service: 1

A Moss

Its wendys but I was amazed to see the usual 4 for $4 or $5 bag was nonexistent. Instead they had a $7 bag with a double stack 4 nuggets fries and a large drink. You can tell it's the hood though but dude was cool and matched the energy when I gave him convo with the family.

Atmosphere: 4

Food: 3

Service: 4

Mercy Thomas

Today 5/28 I got off work later than normal after 11pm. I wanted to grab my child something to eat just in case they were still up and hungry. I paid for a kids meal and ordered myself some nuggets. The service was horrible and they threw my our food in the bag any kind of way. The fries in the kids meal were old and facing upside down in towards the bottom of the bag. If I could rate 0 stars I would this is the second time I've come and the shift has young rude females working. I get that it's fast food but I will not be ordering from the anymore.

Atmosphere: 1

Food: 1

Service: 1

Juz Cuz

Food always fresh at night
Service is better than Hopewell on
anyday

Atmosphere: 5

Food: 5

Service: 5

Dominick Jackson Jr.

My mom and I got a few miles up ahead before we went to the dentist.

Makyiah Jenkins

They are incompetent and act like they couldn’t do their job properly and then they didn’t even give me any type of eating utensils or straws

Atmosphere: 1

Food: 3

Service: 1

Joshua Vik

Easy to find, right off the road

Atmosphere: 3

Food: 4

Service: 4

Color Him Father

You can be a trucker, soccer mom, hungry guy, alien, or whatever. Wendys is the best food place for convenice here. There are a KFC-Taco Bell if you still have a little space in your stomach. So, win win! (not for your wallet)

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Jr Cheeseburger, Wendy’S Baked Potatoes, Double Stack, Hamburger

Angelic

Jessica Lee in Drive-thru was polite, professional, greeted customer with a big smile. It was a delight.

Atmosphere: 5

Food: 5

Service: 5

Doug Watson

Bathroom floors were sticky as if they had sweet tea or syrup spilled all over the floors that hasn't been cleaned in over 2 days, the food wasn't entirely impressive, the fries were a lot saltier than they probably should've been and the overall service wasn't too entirely impressive either, giving the same feel as a crappy McDonald's. I'd much prefer going to cook-out since there was probably one right down the street anyways.

Atmosphere: 2

Food: 2

Service: 2

Jorge Melendez

The food was good, but the service was a bit rough. Waited around 5 minutes before I was able to get my order in. I also recommend remodeling a bit as the floor does look pretty beat up. Needs a lot of cleaning as all tables had a bit of crumbs and leftover napkins.

Atmosphere: 1

Food: 4

Service: 2

Eric Waagner

Manager saw someone in military uniform and gave them a meal for free! Great management.

Atmosphere: 3

Food: 5

Service: 5

Joerell Brown

The food here was great but the booths and the floors were just so nasty they have brown spots and black spots on the booths they just need to remodel that place.

Atmosphere: 1

Food: 3

Service: 4

Recommended dishes: Chicken Nugget, Hamburger

Ron “Seattle” Campbell

Amazing staff. Good people clean restaurant quality food.

Atmosphere: 4

Food: 5

Service: 5

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