Westhampton Pastry Shop

Cinnamon twist doughnut was nice and fluffy but lacked Cinnamon/ sugar. The boston cream log tasted like a French baguette with cream and frosting. The other pastry lacked any flavor.

Having seen Emma's review just now of Westhampton Pastry Shop, I felt compelled to write this. With all due respect to Emma's opinion (if not her taste), I could not disagree more. The items in the shop are made fresh daily. I know this because I have been in there when they first opened for the day and actually had warn doughnuts and pastries. Always FRESH and delicious!

Atmosphere: 5

Food: 5

Service: 5

I’m so sorry to say this, but nothing I’ve tried here is good. Everything tastes like it’s been in a deep freezer for over a decade, and I’m concerned that might be true. They have an impressive assortment of items, but as I said— every single thing I’ve tried is not good. The texture is rubbery and it tastes absolutely stale. Really disappointed with a cake I bought for my son which was expensive and pretty much inedible.

I want to support local small businesses but also critical feedback is important. If I were the owners I’d stick to maybe 5 items, and just make them all fresh.

Ps when I asked on a Tuesday whether the items were fresh (because they didn’t taste like it last time) the worker said yes, in fact that’s why they are closed on Sundays and Mondays so they can bake…

Atmosphere: 3

Food: 1

Service: 1

I was very disappointed in the quality of the assortment of pastries available and the ones that were available. On a Wednesday at 2 pm there were no doughnuts or tarts (coconut nor pecan). The cinnamon buns were not fresh and lacked enough cinnamon to be called cinnamon buns. The raisins were few and far between. The cinnamon buns in essence were equivalent to mass produced prepackaged buns that you would find in a local grocery store. I have patronized this bakery over the years...I cannot say I will continue to shop here as the quality has declined.

Atmosphere: 3

Food: 2

Service: 3

This place has a ton of variety. I purchased a bunch of stuff from here and I have to say they do their cake desserts the best. Out of everything I purchased, I would only return for the radio bar and the cupcakes (and probably to try the donuts since people tend to like them). Pretty good. Something for everyone!

Atmosphere: 3

Food: 3

Service: 3

This place has a ton of variety. I purchased a bunch of stuff from here and I have to say they do their cake desserts the best. Out of everything I purchased, I would only return for the radio bar and the cupcakes (and probably to try the donuts since people tend to like them). Pretty good. Something for everyone!

Atmosphere: 3

Food: 3

Service: 3

Rude and unfriendly staff member on the phone. Not sure her name but I won't be calling again.

Great donuts very nice

Atmosphere: 5

Food: 5

Service: 5

I might be a little biased here since I have been going to this bakery since I was little, but Westhampton has the best pastries, doughnuts, cheese crackers, rolls, macarons, and devils food cake - anywhere on the East Coast!! Everything is divine and from, I think, old German recipes. They only use real butter and real sugar, and it is all wonderful. :)

Atmosphere: 4

Food: 5

Service: 5

I have been coming here for years. Always delicious and it’s good to support a local business. The owner takes their time answering questions and helping me make a selection. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Got a birthday cake and it was not good at all. My daughter got sick and there was something wrong with the cake. The icing did not taste right. It tasted like some cheap cake mix you would get at the grocery store. Never

Food: 1

The baked goods are delicious (Especially the radio bars and eclairs). And, the staff is polite and helpful; They do not make you feel rushed. It always feels clean & light.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Doughnut

I was going to a different donut shop but decided to ride 8 and 1/2 mi out of my way for the best donut in town. I don't regret my decision.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Doughnut, Cupcake, Birthday Cake

Absolutely my favorite Donut in Richmond. The chocolate glazed is amazingly addictive.

We tried to book them for my wedding a little less than two weeks ago by sending an email. I am not a cake person, and they were the only bakery that offered pies on their website. We did not hear anything back, were in the area, and decided to pop by to try a few goodies. The man behind the counter was very rude when we mentioned we hadn’t heard anything back. He claimed that they didn’t respond because prices of pies were going to change for the holidays. He also made it sound like it would be too late, even though it’s in December. He also kept saying “I think we can do it, but I’m not sure” over and over, which was not professional. An email correspondence explaining this would have been nice rather than not hearing anything as well as a definitive yes or no. Do not recommend for catering services.