Arby's
$ • Fast Food
Hours:
1401 Jamison Ave SE, Roanoke
(540) 345-1152
About Arby's
Customers' Favorites
Arby's Reviews
I guess customer service isn’t taught anymore. The person taking my order said “anything else” 4 times without even asking what kind of drink with the combo. Keep in mind I only ordered 2 combos. Not a “thank you” and “here’s your total”, but “pull around”. I had to slow her down just to get the sauces. Y’all need to teach these kids some manners or let them go.
No quality checks
Would you eat these burnt fries
always something with this location. Food is usually good but I guess I'm going to be eating this macaroni and cheese with my fingers 🙄
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 5:30PM |
| Thursday | Closed |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 11PM |
Arby's offers fast service with friendly staff, maintaining a clean dining and prep area. The food is hot and tasty, with the chicken nuggets being a notable highlight, served hot and crispy. The chicken sandwich is also highly praised for its fabulous flavor, and the fries are often fresh and hot. Customers appreciate that, even at an hour past lunchtime, everything is well-cooked and delicious. However, the restaurant sometimes struggles with getting orders correct, and the inside and outside may not always be the cleanest. Service can vary; some staff members are friendly and helpful, especially at the drive-thru, but others may seem rude or unfriendly. There have been moments where questions about pickup locations were met with snapping or impatience. The drive-thru experience is generally better, with some customers noting it as the best in Roanoke, despite occasional slow service or odd moments like staff sweeping during busy times. Overall, the take-out experience is good when the staff is friendly and the food is fresh.