Amazing fresh options, very friendly family running a clean and inviting atmosphere. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Rudy Rose
They have the best staff & best quality of food, very clean and great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Justin Oberdorf
Sushi was great, it was Christmas eve so they were pretty busy. Will definitely be back.
Atmosphere: 3
Food: 5
Service: 4
Thomas Sloan
Great!
Atmosphere: 5
Food: 5
Service: 5
Josh Skole
Everything about Ben Gui is what you want in a sushi restaurant. The food is amazing, truly a Roanoke hidden gem. I especially like how you can tell the chef what you like and they'll come up with something for you on the spot. The atmosphere is well-built and takes you out of a strip mall and over to Japan. The service is very friendly, they definitely want to welcome you in and make your experience with them as enjoyable as possible.
Atmosphere: 5
Food: 5
Service: 5
Rachel Ramsey
This is my favorite sushi restaurant of all time. I have been to other cities and tried sushi all along the East Coast. Nothing compares. The owners are amazing and love all of their customers and remember them as well.
Atmosphere: 5
Food: 5
Service: 5
Daniel McCulloch
Came here with my family for the first time (mine). Probably the best bento box I have ever had and their service is also top notch! Highly recommended and worth it
Atmosphere: 5
Food: 5
Service: 5
Jonathan Lemaire
Ben is awesome 👌 great food, wonderful service! An experience worth having.
Atmosphere: 5
Food: 5
Service: 5
David Early
Arrived right at 11:45 for lunch to an empty restaurant. Asked for a water with lemon and received a bottle of water from Sam's Club instead. Was disappointed to find out they do not offer lunch specials like many of their competitors in the area. After waiting about 15 minutes for the server to take our order I was once again disappointed to find out that our $25 entrees did not include a soup or salad. I watched our sushi being prepared and placed upon the glass case to be brought to us which our server repeatedly walked by. Finally brought our food after several minutes only for us to find brown avocado in some of the rolls and much smaller portions compared to their competitors. Won't be back, can get higher quality, better service, and much better value at Wasabi in downtown or either Cafe Asia location.
Atmosphere: 1
Food: 2
Service: 1
Glenda Naff Jaswal
About the only place in Roanoke where the sushi is good and worth it.
The best sushi in Roanoke! Have been going there for 20 yrs. Always try sushi elsewhere when I travel, but Ben Gui never disappoints! The care with which it is prepared and the ingredients are top notch! Trust them!
Dillon Waldron
Let me start off by saying that the experience was not very good. We waited over an hour for 2 sushi rolls. We knew what we had wanted when we sat down so there was little time spent getting the food ordered along with our drinks. The waiter was not in a good mood nor did he check on the table. He sat at the bar playing on his phone and seemed like we were bothering him when trying to get a refill. We were just about to get up and pay for the drinks and leave due to extremely slow service and bad experience with our waiter, but the cashier came over to update us that our food was just about to come out. We had been sitting there for an hour and eight minutes before our food touched the table. The food was alright but the experience was just ruined due to the lack of service and communication on our order.
Amazing fresh options, very friendly family running a clean and inviting atmosphere. Will be back!
Atmosphere: 5
Food: 5
Service: 5
They have the best staff & best quality of food, very clean and great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Sushi was great, it was Christmas eve so they were pretty busy. Will definitely be back.
Atmosphere: 3
Food: 5
Service: 4
Great!
Atmosphere: 5
Food: 5
Service: 5
Everything about Ben Gui is what you want in a sushi restaurant. The food is amazing, truly a Roanoke hidden gem. I especially like how you can tell the chef what you like and they'll come up with something for you on the spot. The atmosphere is well-built and takes you out of a strip mall and over to Japan. The service is very friendly, they definitely want to welcome you in and make your experience with them as enjoyable as possible.
Atmosphere: 5
Food: 5
Service: 5
This is my favorite sushi restaurant of all time. I have been to other cities and tried sushi all along the East Coast. Nothing compares. The owners are amazing and love all of their customers and remember them as well.
Atmosphere: 5
Food: 5
Service: 5
Came here with my family for the first time (mine). Probably the best bento box I have ever had and their service is also top notch! Highly recommended and worth it
Atmosphere: 5
Food: 5
Service: 5
Ben is awesome 👌 great food, wonderful service! An experience worth having.
Atmosphere: 5
Food: 5
Service: 5
Arrived right at 11:45 for lunch to an empty restaurant. Asked for a water with lemon and received a bottle of water from Sam's Club instead. Was disappointed to find out they do not offer lunch specials like many of their competitors in the area. After waiting about 15 minutes for the server to take our order I was once again disappointed to find out that our $25 entrees did not include a soup or salad. I watched our sushi being prepared and placed upon the glass case to be brought to us which our server repeatedly walked by. Finally brought our food after several minutes only for us to find brown avocado in some of the rolls and much smaller portions compared to their competitors. Won't be back, can get higher quality, better service, and much better value at Wasabi in downtown or either Cafe Asia location.
Atmosphere: 1
Food: 2
Service: 1
About the only place in Roanoke where the sushi is good and worth it.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best sushi in Roanoke!
Always wonderful
Pretty good overall!
The best sushi in Roanoke! Have been going there for 20 yrs. Always try sushi elsewhere when I travel, but Ben Gui never disappoints! The care with which it is prepared and the ingredients are top notch! Trust them!
Let me start off by saying that the experience was not very good. We waited over an hour for 2 sushi rolls. We knew what we had wanted when we sat down so there was little time spent getting the food ordered along with our drinks. The waiter was not in a good mood nor did he check on the table. He sat at the bar playing on his phone and seemed like we were bothering him when trying to get a refill. We were just about to get up and pay for the drinks and leave due to extremely slow service and bad experience with our waiter, but the cashier came over to update us that our food was just about to come out. We had been sitting there for an hour and eight minutes before our food touched the table. The food was alright but the experience was just ruined due to the lack of service and communication on our order.
Parking: Plenty of parking and handicap parking
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Tako Sashimi, Spicy Tuna
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