My wife and I have been going here since we moved to Roanoke 8 years ago. Lately we have noticed the chicken getting smaller and the breading getting thicker. We put up with that chalking it up to inflation. TODAY, however, the chicken was AWFUL. The breading was soggy the skin was like oily rubber and the chicken was greasy!!! this was our last visit to Bojangles, period! Also it appeared the only person in the building that spoke English was the very nice black female manager. Wake up and cook properly or end up going out of business.
Atmosphere: 3
Food: 1
Service: 2
John Darwak
This was the cleanest Bojangles I have been in
Atmosphere: 5
Food: 5
Service: 5
Sue Burson
Just look at the reviews. A slew of 1s followed up by strange obviously fake 5 star reviews planted by someone there to soften the score. just read through the comments. every time i go there it’s something else’s third time is the charm. 3 bad experiences for me. I will not be back. slow service, rude service, old food, and arguing with the car in front of me. Just my experiences alone have me siding with the car in front of me. This is THE WORST bojangles ever and I like bojangles a lot. Do better
Atmosphere: 1
Food: 1
Service: 1
Richard Smith
I’ve been to this specific location 3 times. This is the worst run location I’ve ever experienced. 1. Fries consistently soggy with no seasoning. 2. Drive through person, shouldn’t be communication with the public. 3. Got home and no dirty rice. 4. Chicken tasted like they never change the fryer oil. 5. Check your receipt, just saying… 6. Waited forever, like they didn’t know they were serving chicken, biscuits and fries today. (Saturday 7:30pm). 7. Crew looks like they’re on Valium. 8. Manager was arguing with the car in front of us.
Worst Bojangles ever! One compliment might be, the building is relatively new.
Atmosphere: 3
Food: 1
Service: 1
Jason Hale
Gotta get the Cajun Bacon Cheddar Melt…..🤌🏻 sooo good.
Atmosphere: 5
Food: 5
Service: 5
Jannice “Mariposa” W.
The food is great here, sometimes they have not had the food we want at the drive through and we had to wait, but in our experience we have never had a problem with the staff. The bathrooms need to be cleaned more often. But other then that they are good.* Update* we still live this Bojangles better than the rest. But please please fo back to the box. The paper bag is not a good thing to use. As the tea swears and makes the bag rip. Sadly today we ordered our food and it came with the tea but rhe tea was busted at the bottom, and tore the bag luckily it was in the car, but we almost lost the food. But our car is now sticky and stained. Please go back to the box and check your teas for leaks before giving them out.
LaClaire Pennell
They have great service. Did the added chopping and giving meal to me deconstructed to take care of my father's dysphagia needs with no complaints verbally or by body language.
Atmosphere: 5
Food: 5
Service: 5
William Bull
Always have a good experience at this location for breakfast. Drive through moves quickly and the biscuits are hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Jim Baker
Clean, quick and tasty. The staff is efficient and very polite. The food here is better than most Bojangles I’ve eaten in and that’s a lot.
Atmosphere: 5
Food: 5
Service: 5
Bill Van Thiel
The last 2 days (May 30 and 31), I ordered the steak and egg biscuit like I always do. They are usually good. It appears that they have changed their steak. It looks smaller, thinner and is very greasy with not much taste. Very disappointing... The staff is great...
Food is amazing, lots of new stuff to try! Prices are great compared to other breakfast, and since we barely missed the cutoff for other chain restaurants, we were happily served breakfast at 10:45! 😊
Atmosphere: 5
Food: 5
Service: 5
Jesse Poland
Went there and was supposed to get 94¢ but only got 19¢ . Not that big of a deal but you would think a big corporate company like that would hire people who can count
Atmosphere: 3
Food: 2
Service: 2
Terrence Harris
This!! Is THE BEST representation of this franchise!! I've always avoided this chain due to poor past experiences and wondered what was the point of another 'fried chicken joint', but my coworker persuaded me to give em another chance as we were traveling through the state.. And WOW! Everything was fresh and the chicken was cooked perfectly! If all of them had this energy, I'd go all the time!
Atmosphere: 5
Food: 5
Service: 5
Randy Hudson
I was in restaurant around 930am on 04/19/25 and a lady came in complaining about a spicy chicken biscuit not being spicy and ask to remake. The manager on duty i believe a young Spanish guy was so rude to lady kept saying it was spicy and handed the bag back to her twice before remaking it and arguing with lady. I couldn't believe the way she was being talked to. I even went to defend her saying that's not the way to talk to her. Manager left around 950am driving a Toyota look like sports car and black color. I personally have never experienced this behavior but felt so bad for the customer.
Atmosphere: 1
Food: 4
Service: 4
Rodney Rotenberry
This Bojangles has improved in the last 3 months so I am rewriting my review. The service has been better, the drive-thru faster and the food hot and fresh. I have removed my one-star review.
My wife and I have been going here since we moved to Roanoke 8 years ago. Lately we have noticed the chicken getting smaller and the breading getting thicker. We put up with that chalking it up to inflation. TODAY, however, the chicken was AWFUL. The breading was soggy the skin was like oily rubber and the chicken was greasy!!! this was our last visit to Bojangles, period! Also it appeared the only person in the building that spoke English was the very nice black female manager. Wake up and cook properly or end up going out of business.
Atmosphere: 3
Food: 1
Service: 2
This was the cleanest Bojangles I have been in
Atmosphere: 5
Food: 5
Service: 5
Just look at the reviews. A slew of 1s followed up by strange obviously fake 5 star reviews planted by someone there to soften the score. just read through the comments. every time i go there it’s something else’s third time is the charm. 3 bad experiences for me. I will not be back. slow service, rude service, old food, and arguing with the car in front of me. Just my experiences alone have me siding with the car in front of me. This is THE WORST bojangles ever and I like bojangles a lot. Do better
Atmosphere: 1
Food: 1
Service: 1
I’ve been to this specific location 3 times.
This is the worst run location I’ve ever experienced.
1. Fries consistently soggy with no seasoning.
2. Drive through person, shouldn’t be communication with the public.
3. Got home and no dirty rice.
4. Chicken tasted like they never change the fryer oil.
5. Check your receipt, just saying…
6. Waited forever, like they didn’t know they were serving chicken, biscuits and fries today. (Saturday 7:30pm).
7. Crew looks like they’re on Valium.
8. Manager was arguing with the car in front of us.
Worst Bojangles ever! One compliment might be, the building is relatively new.
Atmosphere: 3
Food: 1
Service: 1
Gotta get the Cajun Bacon Cheddar Melt…..🤌🏻 sooo good.
Atmosphere: 5
Food: 5
Service: 5
The food is great here, sometimes they have not had the food we want at the drive through and we had to wait, but in our experience we have never had a problem with the staff. The bathrooms need to be cleaned more often. But other then that they are good.* Update* we still live this Bojangles better than the rest. But please please fo back to the box. The paper bag is not a good thing to use. As the tea swears and makes the bag rip. Sadly today we ordered our food and it came with the tea but rhe tea was busted at the bottom, and tore the bag luckily it was in the car, but we almost lost the food. But our car is now sticky and stained. Please go back to the box and check your teas for leaks before giving them out.
They have great service. Did the added chopping and giving meal to me deconstructed to take care of my father's dysphagia needs with no complaints verbally or by body language.
Atmosphere: 5
Food: 5
Service: 5
Always have a good experience at this location for breakfast. Drive through moves quickly and the biscuits are hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Clean, quick and tasty. The staff is efficient and very polite. The food here is better than most Bojangles I’ve eaten in and that’s a lot.
Atmosphere: 5
Food: 5
Service: 5
The last 2 days (May 30 and 31), I ordered the steak and egg biscuit like I always do.
They are usually good.
It appears that they have changed their steak.
It looks smaller, thinner and is very greasy with not much taste.
Very disappointing...
The staff is great...
Atmosphere: 4
Food: 2
Service: 5
Restaurantji Recommends
Food is amazing, lots of new stuff to try! Prices are great compared to other breakfast, and since we barely missed the cutoff for other chain restaurants, we were happily served breakfast at 10:45! 😊
Atmosphere: 5
Food: 5
Service: 5
Went there and was supposed to get 94¢ but only got 19¢ . Not that big of a deal but you would think a big corporate company like that would hire people who can count
Atmosphere: 3
Food: 2
Service: 2
This!! Is THE BEST representation of this franchise!! I've always avoided this chain due to poor past experiences and wondered what was the point of another 'fried chicken joint', but my coworker persuaded me to give em another chance as we were traveling through the state.. And WOW! Everything was fresh and the chicken was cooked perfectly! If all of them had this energy, I'd go all the time!
Atmosphere: 5
Food: 5
Service: 5
I was in restaurant around 930am on 04/19/25 and a lady came in complaining about a spicy chicken biscuit not being spicy and ask to remake. The manager on duty i believe a young Spanish guy was so rude to lady kept saying it was spicy and handed the bag back to her twice before remaking it and arguing with lady. I couldn't believe the way she was being talked to. I even went to defend her saying that's not the way to talk to her. Manager left around 950am driving a Toyota look like sports car and black color. I personally have never experienced this behavior but felt so bad for the customer.
Atmosphere: 1
Food: 4
Service: 4
This Bojangles has improved in the last 3 months so I am rewriting my review. The service has been better, the drive-thru faster and the food hot and fresh. I have removed my one-star review.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Steak Biscuit, Egg \u0026 Cheese Biscuit
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