Buffalo Wild Wings
4335 Starkey Rd, Roanoke
(540) 725-9464
Recent Reviews
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Fries were cold and wings were undercooked a little. I DO NOT recommend!
Atmosphere: 2
Food: 1
Service: 3
rude lady in the front handling my takeout, my mom was picking it up, she asked for napkins and lady made a rude comment insinuating she needed to say please and me more polite even though my mom can barely speak English. My mom said it made her feel like a child. Food was also mediocre at best not worth the hassle and the rude attitude. You won't be seeing my money again, watch how you treat people.
Atmosphere: 1
Food: 1
Service: 1
Went to have a nice dinner and ended up having the worst experience in fast food I have ever had. I seen waitresses drinking on the job, I had to wait over an hour for my food as well as having the waitress point fingers at customers yelling and cussing.My food wasn’t even fresh when it came out it was cold. 🤬Brought it all to manger attention and the manager as well had an attitude. Will not be returning back to this Buffalo Wild Wings. Manager was also taking pictures of us while at the table with our food very unexpected and felt like my privacy was violated. I will not come back to a place that does not have respect for the customers.
Food: 1
Service: 1
Waitress was drunk and told manager of what was happening in his establishment and he came back 10 mins later and said she’s “ditsy” not drunk I asked for the difference between the to and he kicked us out instead of pulling bar cameras downhill with new management waiting over an hour on food ticket time was only 45 mins meaning it wasn’t put in
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 4
Food: 4
Service: 5
Trying to get someone to answer the phone is a complete nightmare, staff are rude when they do finally answer and service is horrible
Atmosphere: 1
Food: 2
Service: 1
Watch out for management. They’ll charge you for drinks not ordered or consumed. Even after STILL paying for incorrect tab, management calls police to have you pulled over.
Only to find out that police confirm you really didn’t consume the amount you were charged for.
Worst place to go if you want wings. I ordered dry rub lemon pepper wings and got plain wings with lemon pepper seasoned dusted on after being cooked. A regular basket of fries is pretty much 20 fries on a plate for 5 dollars 😂. Our waitress ordered our drinks and was fine but went to the bathroom and came out like she just got done shooting up herion. The inside of the restaurant was nice but that’s the only thing nice about this place. I’ll NEVER eat here again even if it was free!
Atmosphere: 3
Food: 1
Service: 1
It wasn’t really wild but it was freaky.
Atmosphere: 3
Food: 1
Service: 4
Finally the food was getting better ... I haven't been here in a good while because of the decline in the food . But the food was great this time ... The service on the other hand was terrible!!!!! I got 1 drink and zero refills in the 45 min I was here . The waitress didn't even come back till all the food was done
She did ask if I wanted a tea to go but I was already ready to get the hell out of here .. sorry BWW... You've lost my business again for a few years probably
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
I went in today with my family for lunch. We were first sat at a dirty table, then we watched servers walk past us multiple times and never came to our table. They weren’t busy, it was only us and 2 other tables in there, but they paid us no mind at all. We had two servers look right at us multiple times, but we couldn’t get anyone over to take care of us so we left. Sadly this is not the first time we’ve had horrible service here. It’s a shame because we love the food, but the service at this location is horrible. A simple “I’ll be right with you” or “have you been helped” goes a long way.
Service: 1
I recently visited Buffalo Wild Wings, and unfortunately, it wasn’t the great experience I’ve come to expect from them. The service was much slower than usual. My food took about 40 minutes to arrive, which is quite a long wait, especially for a casual dining spot like this. I had ordered fried pickles as an appetizer and wings for my entree. The appetizer came out after the entree, which was frustrating, but what made it worse was that my wings weren’t even warm by the time they arrived. They were noticeably lukewarm, which made me wonder if my meal had been sitting off to the side and forgotten about.
I can understand if there are occasional delays, but this felt like a bigger issue with either the kitchen or the staff not coordinating properly. I’ve always been a fan of Buffalo Wild Wings and have enjoyed many meals there in the past, but this experience has left me questioning the consistency of the service. Unfortunately, it seems like the quality is slipping, and I’ve noticed this happening more frequently across their locations. I hope they can get back to what made them stand out, because I really enjoy the atmosphere and food when everything runs smoothly. But for now, I’m not sure I’ll be rushing back anytime soon.
Parking: There is plenty of parking here to include handicap parking.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Buffalo Wings and Chips, Hot, Mild
Food tastes bad and workers were not happy at all
Atmosphere: 1
Food: 1
Service: 3
Order boneless wings with queso fries. Wings had barely any sauce on them and over half were so hard you couldn't eat them. Fries would have been great if the cheese sauce wasn't dried out and actually embedded in the paper of the bottom of the to go box, was given literally rotten celery. .. very disappointing dinner will not be returning... Hardee's has better Buffalo chicken.
Atmosphere: 3
Food: 1
Service: 4
Good experience.
Atmosphere: 4
Food: 4
Service: 4
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