Burger King
7121 Williamson Rd E, Roanoke
(540) 362-2975
Recent Reviews
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Very quick service. Friendly staff. Clean and well maintained facility.
Atmosphere: 5
Food: 5
Service: 5
Fantastic breakfast. Food is always great. Love me some croisanwiches...Jaylon is great. Always smiles and treats you really good. Honestly, never had bad food or service here. Visit at 2 or 3 times a month.
Atmosphere: 5
Food: 5
Service: 5
Old and young people standing in line and staff don't care at all. Walking around. Go to McDonald's
Food is good. Made online order 30 mins B4 arriving. They was still preparing order. There was no1 in the deep frying area. Too many employees standing around doing nothing. Someone eventually put fries in the basket for the deep fried but just let it hang there over the grease without dropping it in. Management seemed to busy cleaning the milkshake machine or something and teaching others why it's important to clean yet was poorly at directing them to do something. They all looked like they was clueless on what order to do. It wasn't busy here.
The food was good and the cashier was friendly, but the place needed to be cleaned.
Atmosphere: 3
Food: 5
Service: 5
People that work there were rude. Terrible service and food
Atmosphere: 1
Food: 1
Service: 1
One of the worst burger kings in the area, actually they all suck the owner should be ashamed. Sat in this driver thru for 15 mins with only one car moving. Which is ridiculous. Decided to go to Wendy’s next door and had my food in the time it took to write this review
Atmosphere: 1
Food: 1
Service: 1
Me and my boyfriend came through the drive thru around 9pm. The drive thru person quickly asked us what we wanted....my bf said we wasn't ready yet. Before we could decide what we wanted, they came back on the speaker and asked us 3 more times and each time we said we wasnt ready....and the whole time we was the only car in drive thru. After the 4th time we was asked, the drive thru person stuck their head out the window I guess trying to hurry us up.....now granted we took a minute to decide what we wanted, but as soon as another car came behind us, we just pulled to the other side of store and placed a to go order. When my bf went in to get the food, it was all just thrown into the bag....I never leave reviews for restaurants because I have worked in a few fast food places and know how things go, but this was absolutely one of the worst food services I have ever received. I hope that this store can get it together because if it wasn't for the customers that come there, they wouldn't have a job because the store would close!!!
Atmosphere: 1
Food: 1
Service: 1
Great food, good service. Dining area not clean.
Atmosphere: 4
Food: 5
Service: 5
Cold, dry, mustard everywhere but the burger. I regret going here... it's just not as good as it used to be.
If you want to actually reclaim the the flame... you need to go back 20 years.
One, get the horizontal broilers back. They actually allowed flame broiling. The vertical broilers you switched to do not produce the same taste.
Two, bring the steamers back. When BK actually put those perfectly toasted buns from the Bottom of the broiler into the steamer for a few minutes with the burger... you would get the most delicious HOT burger that was not DRY... but moist and flavorful.
Burger King years ago had the best burgers in Fast Food. That has not been true for years.
Today, with the cooking process changes, BK burgers are cold and dry! That's why you are not the King anymore.
Your current toasting process creates DRY buns that allow brown dust on your clothes. Yuk!
Actually reclaim the actual flame and reclaim the steamers... and your sales will increase.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
Place is gross! Never again
Atmosphere: 1
Food: 1
Service: 1
Candace was really professional and engaging food was fresh and we had everything in the bag
Atmosphere: 5
Food: 4
Service: 5
Food was good but long lines.
Atmosphere: 3
Food: 5
Service: 3
Left out half my order and said pull to a window where no one was working just shut down if you can’t function.
Atmosphere: 1
Food: 5
Service: 1
I came through drive thru around 7:30pm on 2/27/2025 and the cashier ignored me and just threw the bag at me . Very rude I can tell everyone was busy but come on there's no reason for being rude !
Parking: Great parking lot
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings
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