Burger King
7121 Williamson Rd E, Roanoke
(540) 362-2975
Recent Reviews
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The people working here are so rude! Not a good place to eat in at. They talk and laugh so loud like they are at a party or something. The woman in the front didn't even acknowledge we were there!
Atmosphere: 1
Food: 3
Service: 1
I like going inside to order for takeout. I have only bought breakfast items recently. But you have to be careful that what exactly you ordered is what they prepared, so check the food in paper bag before leaving
Atmosphere: 4
Food: 4
Service: 3
Everything sucks. The burger feels like it was cooked last week and he just heat it up in the microwave. The sodas are flat. Burger King back in the nineties early 2000 was the best
Atmosphere: 1
Food: 1
Service: 1
I took my little girls here for dinner. One employee was shouting and using profanity. One employee looked right at me without response after I greeted him. The employee who took our order tried giving filthy crowns to my girls, forgot the drink cups, and didn't offer sauces. After waiting about 20 minutes, our food was barely warm and my daughter's nuggets were undercooked and gross.
Atmosphere: 1
Food: 1
Service: 1
I've had nothing but excellent experiences with this BK. The food is consistent. My orders have been correct. The staff I've interacted with are on top of getting orders out while also being kind.
Very quick service. Friendly staff. Clean and well maintained facility.
Atmosphere: 5
Food: 5
Service: 5
Fantastic breakfast. Food is always great. Love me some croisanwiches...Jaylon is great. Always smiles and treats you really good. Honestly, never had bad food or service here. Visit at 2 or 3 times a month.
Atmosphere: 5
Food: 5
Service: 5
Old and young people standing in line and staff don't care at all. Walking around. Go to McDonald's
Food is good. Made online order 30 mins B4 arriving. They was still preparing order. There was no1 in the deep frying area. Too many employees standing around doing nothing. Someone eventually put fries in the basket for the deep fried but just let it hang there over the grease without dropping it in. Management seemed to busy cleaning the milkshake machine or something and teaching others why it's important to clean yet was poorly at directing them to do something. They all looked like they was clueless on what order to do. It wasn't busy here.
The food was good and the cashier was friendly, but the place needed to be cleaned.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
People that work there were rude. Terrible service and food
Atmosphere: 1
Food: 1
Service: 1
One of the worst burger kings in the area, actually they all suck the owner should be ashamed. Sat in this driver thru for 15 mins with only one car moving. Which is ridiculous. Decided to go to Wendy’s next door and had my food in the time it took to write this review
Atmosphere: 1
Food: 1
Service: 1
Me and my boyfriend came through the drive thru around 9pm. The drive thru person quickly asked us what we wanted....my bf said we wasn't ready yet. Before we could decide what we wanted, they came back on the speaker and asked us 3 more times and each time we said we wasnt ready....and the whole time we was the only car in drive thru. After the 4th time we was asked, the drive thru person stuck their head out the window I guess trying to hurry us up.....now granted we took a minute to decide what we wanted, but as soon as another car came behind us, we just pulled to the other side of store and placed a to go order. When my bf went in to get the food, it was all just thrown into the bag....I never leave reviews for restaurants because I have worked in a few fast food places and know how things go, but this was absolutely one of the worst food services I have ever received. I hope that this store can get it together because if it wasn't for the customers that come there, they wouldn't have a job because the store would close!!!
Atmosphere: 1
Food: 1
Service: 1
Great food, good service. Dining area not clean.
Atmosphere: 4
Food: 5
Service: 5
Cold, dry, mustard everywhere but the burger. I regret going here... it's just not as good as it used to be.
If you want to actually reclaim the the flame... you need to go back 20 years.
One, get the horizontal broilers back. They actually allowed flame broiling. The vertical broilers you switched to do not produce the same taste.
Two, bring the steamers back. When BK actually put those perfectly toasted buns from the Bottom of the broiler into the steamer for a few minutes with the burger... you would get the most delicious HOT burger that was not DRY... but moist and flavorful.
Burger King years ago had the best burgers in Fast Food. That has not been true for years.
Today, with the cooking process changes, BK burgers are cold and dry! That's why you are not the King anymore.
Your current toasting process creates DRY buns that allow brown dust on your clothes. Yuk!
Actually reclaim the actual flame and reclaim the steamers... and your sales will increase.
Atmosphere: 1
Food: 1
Service: 3
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