I have been ordering from this establishment for over two years. I just ordered from them within the last month in a half. I tried to call today to place my order and the guy proceeded to tell me after he reread me my phone number back, that unfortunately he can’t serve me or take my order. Of course this was shocking to me because the way he said it was so unprofessional. I proceeded to ask for what reason and what is the problem. He starts mixing his words up like he couldn’t get it out and then says “well I can’t say let me get my manager”. Of course I agreed because like I stated before me and my family always order from this place and just recently ordered with no issue. So he says to his manager “can I place this order” she says yes and so he gets back on the phone and says well never mind I can take your order. I instantly said “ NO put your manager on the phone because this is crazy and how you handling this is so unprofessional and then for you to continue keep talking and not tell me why you said you couldn’t take my order from the beginning is beyond crazy”. He gets the manager on the line and I proceeded to ask her “Ma’am may I ask what is the problem here, me and my family always order from here with no problem, we just ordered from here a month ago with no problem. Now you telling me where I can’t spend my money and not tell me why”. She begins to say when people place orders here, the waitress have to document under each number that places a take out order. Well it’s showing an order that I ordered in 2023 that I never came to pick up my order. So since that happened they can’t serve me going forward ”. I said well for one I’ve never placed an order with them and never not picked it up and then I just ordered with you all a month ago with no problem and not once did this come up or happen. She proceeds to apologize and stated it must was a mistake and that she can now take my order. I told her “yes please clear whatever that is in your system but no need to take my order because I don’t even feel comfortable with giving you all my money anymore. This was not only embarrassing but unprofessional especially towards a loyal customer”. This place does not have to worry about me or my family eating with them anymore!!
Sherrie Faries
I really like this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Weekly Bento Box
Sandra Thomas
Yummy. Wonderful. Usually dine in. My favorite!
Atmosphere: 5
Food: 5
Service: 5
Cassandra Nicholas
Each time I come here I am more disappointed. I was greeted by the manager saying, we are not really open yet.... Then why is the door unlocked? Not a very appropriate greeting for a customer...I paid $15 before tax for a meal that wouldn't have filled my 3 year old. The broccoli was so hard I couldn't cut it. The portions of their 'lunch special' are tiny! Server never checked on me after he dropped the food off. The manager asked if my empty water glass needed to be filled.. after my plate was empty. I said no, I'm ready to go. The service was poor, food wasn't good, and the portions were tiny. Take your business elsewhere!! What a waste.
Atmosphere: 1
Food: 1
Service: 1
Jillian Gruber
Lovely food. Got some sushi to go for hubby. It was a bit busy but totally worth it!
Foods always delicious and large portions! Freshly made sushi
Atmosphere: 5
Food: 5
Service: 5
Home Sweet Home ROA
A bit disappointed in lunch today. But nothing to keep me away. Service was great though.
Atmosphere: 5
Food: 4
Service: 5
Ashley Hobbs
My boyfriend and I placed a to-go order with curbside option, but no one came out while we parked our car in the curbside designated parking spot right front of the restaurant. My boyfriend had to go in and still had to wait to be greeted. They weren’t busy anything so we got a little confused. No apologies from the host or the person who handed out our order. The food was average except the sushi was filled with too much sauce. We couldn’t really taste the actual sushi. Too bad.
Atmosphere: 2
Food: 3
Service: 2
Lee Barlow
Went early on New Years Eve as a birthday gift for a relative. Being gluten intolerant I love how many menu options I have. The food is delicious, the servings way generous and their staff friendly and well trained.
Atmosphere: 5
Food: 5
Service: 5
Samundra Neupane
Good sushi and dumplings around the area. Cozy ambience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Drunken Noodles, Sushi Regular, Pot Stickers
One of my all time favorite places to go! The service is on point, the food is even better, and the place itself is just gorgeous. Would rate higher if I could!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drunken Noodles, General TSO's Style, Sushi Regular, Fried Rice, Hot and Sour Soup, Pot Stickers, Pad Thai
Alexis Coleman
Paid $48 for a single meal, menu was priced incorrectly, no refills, server does not check on tables, tip is included at 30%. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Jared Winchester
Cafe Asia 2: where the sushi is on a roll, and so are you on their slippery floors! ?? Embrace the challenge of a sushi slide with every step. It's like a taste bud tango followed by a dance-off with gravity. Sushi rating: A+. Floor grip: Not so much. ?
Atmosphere: 3
Food: 5
Service: 3
Justin M
Food is always amazing. Bald headed waiter needs to be fired!!! He kept touching my kids face and I told him to stop. His breathe stank and he talks way too loud and can’t get a word in. My dad asked for a fork and he took my wife’s. We said um we need that and he said okay. He will scare everybody away.
Atmosphere: 5
Food: 5
Service: 1
Hungry F.
It's fine but the sushi is very pricy and small. They do have great pad Thai and lunch menu is good.
I have been ordering from this establishment for over two years. I just ordered from them within the last month in a half. I tried to call today to place my order and the guy proceeded to tell me after he reread me my phone number back, that unfortunately he can’t serve me or take my order. Of course this was shocking to me because the way he said it was so unprofessional. I proceeded to ask for what reason and what is the problem. He starts mixing his words up like he couldn’t get it out and then says “well I can’t say let me get my manager”. Of course I agreed because like I stated before me and my family always order from this place and just recently ordered with no issue. So he says to his manager “can I place this order” she says yes and so he gets back on the phone and says well never mind I can take your order. I instantly said “ NO put your manager on the phone because this is crazy and how you handling this is so unprofessional and then for you to continue keep talking and not tell me why you said you couldn’t take my order from the beginning is beyond crazy”. He gets the manager on the line and I proceeded to ask her “Ma’am may I ask what is the problem here, me and my family always order from here with no problem, we just ordered from here a month ago with no problem. Now you telling me where I can’t spend my money and not tell me why”. She begins to say when people place orders here, the waitress have to document under each number that places a take out order. Well it’s showing an order that I ordered in 2023 that I never came to pick up my order. So since that happened they can’t serve me going forward ”. I said well for one I’ve never placed an order with them and never not picked it up and then I just ordered with you all a month ago with no problem and not once did this come up or happen. She proceeds to apologize and stated it must was a mistake and that she can now take my order. I told her “yes please clear whatever that is in your system but no need to take my order because I don’t even feel comfortable with giving you all my money anymore. This was not only embarrassing but unprofessional especially towards a loyal customer”. This place does not have to worry about me or my family eating with them anymore!!
I really like this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Weekly Bento Box
Yummy. Wonderful. Usually dine in. My favorite!
Atmosphere: 5
Food: 5
Service: 5
Each time I come here I am more disappointed. I was greeted by the manager saying, we are not really open yet.... Then why is the door unlocked? Not a very appropriate greeting for a customer...I paid $15 before tax for a meal that wouldn't have filled my 3 year old. The broccoli was so hard I couldn't cut it. The portions of their 'lunch special' are tiny! Server never checked on me after he dropped the food off. The manager asked if my empty water glass needed to be filled.. after my plate was empty. I said no, I'm ready to go. The service was poor, food wasn't good, and the portions were tiny. Take your business elsewhere!! What a waste.
Atmosphere: 1
Food: 1
Service: 1
Lovely food. Got some sushi to go for hubby. It was a bit busy but totally worth it!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Wontons, Miso Soup, Sushi Regular
Foods always delicious and large portions! Freshly made sushi
Atmosphere: 5
Food: 5
Service: 5
A bit disappointed in lunch today. But nothing to keep me away. Service was great though.
Atmosphere: 5
Food: 4
Service: 5
My boyfriend and I placed a to-go order with curbside option, but no one came out while we parked our car in the curbside designated parking spot right front of the restaurant. My boyfriend had to go in and still had to wait to be greeted. They weren’t busy anything so we got a little confused. No apologies from the host or the person who handed out our order. The food was average except the sushi was filled with too much sauce. We couldn’t really taste the actual sushi. Too bad.
Atmosphere: 2
Food: 3
Service: 2
Went early on New Years Eve as a birthday gift for a relative. Being gluten intolerant I love how many menu options I have. The food is delicious, the servings way generous and their staff friendly and well trained.
Atmosphere: 5
Food: 5
Service: 5
Good sushi and dumplings around the area. Cozy ambience.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Drunken Noodles, Sushi Regular, Pot Stickers
Restaurantji Recommends
One of my all time favorite places to go! The service is on point, the food is even better, and the place itself is just gorgeous. Would rate higher if I could!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Drunken Noodles, General TSO's Style, Sushi Regular, Fried Rice, Hot and Sour Soup, Pot Stickers, Pad Thai
Paid $48 for a single meal, menu was priced incorrectly, no refills, server does not check on tables, tip is included at 30%. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Cafe Asia 2: where the sushi is on a roll, and so are you on their slippery floors! ?? Embrace the challenge of a sushi slide with every step. It's like a taste bud tango followed by a dance-off with gravity. Sushi rating: A+. Floor grip: Not so much. ?
Atmosphere: 3
Food: 5
Service: 3
Food is always amazing. Bald headed waiter needs to be fired!!! He kept touching my kids face and I told him to stop. His breathe stank and he talks way too loud and can’t get a word in. My dad asked for a fork and he took my wife’s. We said um we need that and he said okay. He will scare everybody away.
Atmosphere: 5
Food: 5
Service: 1
It's fine but the sushi is very pricy and small. They do have great pad Thai and lunch menu is good.