CAVA
2031 Colonial Ave SW, Roanoke
(540) 900-2670
Recent Reviews
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Everything was fresh, good quality vegetables and feta! Would definitely recommend. Better than chipotle.
Atmosphere: 5
Food: 5
Service: 5
I had an amazing experience, the food, the people, the customer service, and even the crispness in the air. The incredible, undeniably great Aiden, I went there and he helped my every need, even helped me decide on my drink, I had an amazing time and it was honestly mostly because of Aiden, thanks man!
Atmosphere: 5
Food: 5
Service: 5
I had a great experience while at Cava. Aiden in particular, the employee that served me, immediately greeted me and even helped me decide on a few things in my bowl. He was super helpful throughout and this experience will most definitely have me going back to this Cava again.
Atmosphere: 5
Food: 5
Service: 5
So nice and friendly everytime
Atmosphere: 5
Food: 5
Service: 5
I placed a pick up order here and wanted to get some extras before we headed to the hospital next door to give birth. The fine scholar working the register has zero customer service skills.
I walked in — They looked at me, had disgust on their face, turned around towards the counter, ignored me, stared down at their phone and started texting. Like… isn’t this where you work and have to serve customers? Lol - that energy alone makes me question where did Cava find their employees? Why am I even here they do not deserve my money.
I spent $50 on 2 bowls of food… wanted to buy more, but changed my mind due to this experience. I walked out with my pick up order.
You would think if you spent your earned income at an establishment charging an arm and a leg for fresh quality food you would get good service. Nope.
On top of that my double protein lamb meat was skimp and the chicken I added was skimp.
Many reviews here have mentioned the customer service not being good here. Don’t work in hospitality of you are not… “hospitable”.
The GM at this location needs to get it together and improve their hiring & training process.
I’ve received better energy and service from many other locations that deserve my business. This place does not.
Atmosphere: 2
Food: 3
Service: 1
This is my second time coming to cava and love this place the food is delicious 😋 Allison was very friendly and patient
Atmosphere: 5
Food: 5
Service: 5
Travis handled the 6 people in line at the time courteously and smooth. Really appreciated his attitude and effort. I hope he gets recognized.
Atmosphere: 5
Food: 5
Service: 5
Great fast service and Ley was very friendly
Atmosphere: 5
Food: 5
Service: 5
Travis is awesome. Always very friendly and professional. He's a huge asset to this store!
Atmosphere: 4
Food: 5
Service: 5
CAVA is great for a healthy lunch or dinner, and this location delivers consistently great food, excellent service, and cleanliness. The employees are awesome; Travis is particularly great at being welcoming and making sure all of the food comes out well, and treats all customers with respect. I come to this location several times a week, and the food and service has always been on point
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Bowl
Restaurantji Recommends
I had a great experience here with Aiden & Travis! They were both pleasant, knowledgeable about the food/menu, seemed to enjoy being helpful and provided a welcoming experience. The food was amazing and I always have to purchase a Cucumber drink! 5 ⭐⭐⭐⭐⭐
Atmosphere: 5
Food: 5
Service: 5
One of my new favorites 😍
Atmosphere: 4
Food: 5
Service: 5
I always have a great time at Cava. The workers are very personable and easy going. If you’ve never been, they’re extremely helpful in picking out what you would like the most. One worker in particulars name is Travis. Travis carries an energetic personality and a wonderful humor that in my opinion is super contagious. Conversation goes a long way!
Atmosphere: 5
Food: 5
Service: 5
Aiden the food maker was so amazing! He did a fantastic job and he looked fabulous doing it! Would recommend coming to this fine establishment to get some good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salads, Greek Salad, Chicken Bowl
Manager chases me and my daughter outside and accuses us of stealing drink and threaten to call police! Horrible customer experience here! Food wasn’t good at all! Don’t waste ya money please
Atmosphere: 1
Food: 1
Service: 1
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